I had such an amazing experience going through the process of getting my vehicle here. This was my…read morefirst time purchase of my own vehicle and they were so helpful throughout the entire process. Definitely ask for Daniel Maddox, he didn't just try to sell me a car, but he took the time to find exactly what fit my needs and what would be the best deal for me. Overall, very pleasant experience, and they offered a stress free no headaches process!

Damain is one of a kind! His personal approach and transparency are much needed for the car buying…read moreexperience! Ryan helped us seal the deal that worked for us!

The service department is lousy. I purchased my Volvo here…read morein Temple but have had horrible dealings with the service department on multiple occasions. It is so bad that I now drive to Austin for my Volvo service needs which is really inconvenient. They really should train the ladies who answer the phones. They have an I don't care attitude and your needs are really of no concern to them. And good luck ever getting a phone call back when you leave a message. It's a shame because I live my Volvo and would probably want to but another one when it's time to trade this one in - but the service department is so bad that I probably will not purchase a Volvo again just because driving to Austin for service is not very convenient. Maybe they should go to Austin Volvo to see how a service department should run.

Took my car to Garlyn Shelton Volkswagen/ Volvo of Temple for a 50,000-mile service. The car drove…read moreperfectly fine when I dropped it off for service. Part of the service was a tire rebalance, rotation and a 4-wheel alignment. Upon leaving the service department's parking lot my car was pulling severely hard to the left and was immediately undriveable!! By the time I had turned around and returned to Garlyn Shelton Volkswagen/ Volvo of Temple they had already closed as I had picked up the car at the end of the day. I had to drive the car with 4-way flashers on to another shop for repair. The other shop identified and repaired the issue. Garlyn Shelton Volkswagen/ Volvo of Temple simply never test drove the car after performing service and ultimately gave me a car that was unsafe to even drive out of their parking lot. I will never return.

I had a really great experience working with Austin when buying my car. He was super friendly, easy…read moreto talk to, and made the whole process feel really comfortable. I never felt pressured or like I was being pushed into anything, which I really appreciated. He answered all my questions and was very straightforward and kind the entire time. Overall, it was a smooth and stress-free experience, and I'd definitely recommend him to anyone looking for a vehicle.

Great selection, great service. Casey has been extremely helpful in searching for my next vehicle…read more Calls me whenever something new comes in that I might be interested in.

The salesman that helped me had no knowledge of the vehicle and was very rude accusating me of…read morerushing him. I very very interested in the cx-5 but walked off of the lot because of how rude the salesman was. He told me I could have looked up the information online. I will not be buying a Mazda any longer especially from this dealership.

This dealership uses bait and switch.. salesman Evan Scott had a active Facebook posting for a…read moreNissan frontier for $34992.. When I inquired from the ad they sent back $38640 Clearly bait and with tactics at this dealer are approved of by management. Stay away at all costs.. He got hateful when I called him out on it.. clearly this dealer and sales manager doesn't supervise and monitor salespeople posting ads on their behalf.. sales manager refused to rectify this matter

My sales person was Jerrith, Sales Manger was CJ, and Finance manager was Tim…read more My experience: I came in initially wanting a cash vehicle. I expressed that specifically. I asked for several vehicles to be pulled for me and my husband to look at. Jerrith had all the available vehicles ready for us to look at and we tested them all. We test drove several, but then I saw a vehicle that was on the lot that was outside of my initial price range. He did not even press me into choosing this vehicle he didn't even ask to show me this vehicle, but I wanted to see it personally so we drove it. We fell in love with it. I will tell you that it was outside of our initial price range, but it was my choice, and I fell in love with it. Jerrith showed us the vehicle without any pressure. Jerrith and CJ worked through some hesitations I had about going outside my price range in a very kind and knowledgeable manager. Both explained extended warranties in a non invasive way. So between CJ and Jerrith we talked about the vehicle and potential warranties and came up with a package I was comfortable with. I went and saw Tim per usual, as he should and is expected, Tim shared with me other warranty packages. I chose the one that best suited my driving needs. He was so understanding and gave me no pressure at all to go higher, just gave me the facts and let me make a choice. I have purchased used and new vehicles in my life, and that was by far the best car buying expensive I have ever had. Hands. Down. Ever. As a female buyer fell it's so important to be heard and respected. I'm so happy with my purchase, and my experience. I would literally implore you to visit them. I ended up buying a Nissan. Again, something I saw on the the lot, and I'm exited about my warranty coverage and lovely vehicle. Even if you are looking for a used vehicle outside of Nissan, I imagine they will have the same approach, as they did me my family. Jerrith, CJ, and Tim: Thank you for helping our family and getting us into a vehicle I am proud of and confident of. I hope top top leadership see this review. You deserve the best! Best of wishes to the new "Nissan Family" Also I think the owner was there when I was there and wanted to tell him directly so I SUPER hope you see this. Y'all deserve everything positive that is coming to you!

This was by far the best experience Ive had at a dealership. From Joseph, Mackenzie and the Tech…read moreErick, they were all very courteous and professional. I was driving by from out of town and my car completely brokedown. I had to tow it in to Don Ringler Toyota when I got there aI was greeted by my service advisor mackenzie who was absolutely wonderful. She asvised me of the process and that if they didnt have enough time to look at my vehicle, they would loan me a car. Joseph underwtood my situation and provided the loaner. The tech erick provided a video with narration describing the cars issue and resolution. I approved the repair, picked up the car after a couple of days and my car is now back home and running nice. I would definetly take my car back! Their service was A+.

Stay away to finance your car through Toyota financial services. They know how to collect payments…read moreon time but to charge your last name and pay back what the owner you good luck. I been contacting their services department and after 3 months of talking to them they still mailed me a check with my old last name.

Brandon b was the best sells man there and he got my grandpa in to a car fast and cheap toread more

do not buy a car or truck from this place. we bought both a car and truck at the same time within a…read moremonth the car needed a new transmission there was no evidence of an issue during the test drive. the truck needed an entire engine repair which by the way was not covered under the warranty we pay for with the loop holes they have only certain peicies are covered repais over $1,100 please save ur time and money and do not buy from this location!! only picked 1 star bc you have to!!!

Stephanie was so cool. She understood my needs, and my credit situation, and was able to put me in…read morethe right car. If you need a car, go see them. Friendly, and courteous staff, and they made the process very easy.

From the owner: Located in Temple, TX is the best used car dealer with the best vehicles at the best prices…read more Here at Big Mouth Motors you'll find that our wide selection of vehicles has the variety that other used truck dealers do not. Our inventory goes through a rigorous vehicle inspection. On top of that, we offer a printed CarFax for each vehicle on our lot, which allows viewing the maintenance and overall history. We value our customers and our goal is to provide- Honesty, Fairness and Transparency with every vehicle we sell. When you are in need of a quality used vehicle, give "Big Mouth Motors" a chance to earn your business!

"We changed your oil, rotated your tires, and topped off ALL your fluids"…read more They didn't top off my fluids, so I had to go to Walmart to buy and replace the wiper fluid myself. For a $95 service, that's disappointing. I wonder what else they lied about.

Best service department in town! Easy to communicate with and reliable service, highly recommend.read more

Wonderful, friendly and professional service and support!…read more After a "typical" poor used-car experience in nearby Killeen, I was pleased to make the short trip (less than 20 minutes) to Temple and see the friendly folks at Garlyn Shelton. Chad K was extremely helpful and quickly responded to our needs. He took the time to listen, found us the perfect auto and got us to the proper price and payments. We had errands to run, and when we returned, the car was clean and ready to roll, at the time it was promised. Painless, professional, punctual, precise. Drove away in clean used dream car on happy heart and a full tank. Thank you, Garlyn Shelton and team!

On 12/19, I had a double tire blowout and pulled into this dealership seeking help. I was refused…read moreassistance and left waiting in their parking lot with my daughter, who is autistic, while I called AAA. While we were still inside the lot, staff attempted to close and lock the gates with us still there. I had to beg the employee operating the gate to stop, and was only able to leave as he slowly raised it so I could get out. At no point did anyone check to see if we were okay or safe. This was frightening, unsafe, and completely unacceptable--especially during a roadside emergency involving a child. I would never buy from someone who would allow this to happen. Shame on you all!! So much for the spirit of Christmas.