Come visit the Commuter Service Center in Crystal City to refill and/ or obtain metro cards to ride…read morethe bus and metro! MARC and VRE tickets are also for sale! They're open from 10am to 7pm, Monday through Friday. Be sure to ask them if the silver line to Dulles will be finished before the Redskins win the Super Bowl!

This is a very convenient place to fill up your MetroCard. They also provide Marc and VRE rail…read morepasses.

I am an Air Force retiree but never visited the Pentagon. My daughter is badged for the Pentagon…read moreand signed us up to get a tour. First impression of the building was how ugly it was, but I knew that before hand. Inside the building was amazing and I can see how people could get lost there. The tour exhibits are spread throughout multiple corridors and we walked a lot to see everything we wanted. I saw exhibits with details on three organizations that I knew of, and pictures of three general officers I've met over the years. We were amazed at all the food and services options available within the building. But with the traffic situation in DC, it is not a place where you can easily run at lunch time and get things done so having the various options available in the building makes complete sense.

Reservations required Background check mandatory…read moreUtilize the metro Amazing tour No cameras allowed No beverages allowed

A lovely little local library branch! Conveniently located in Virginia Highlands Park, there is a…read morefree parking lot right outside. Also, this library is right by a fenced in playground and a sprayground that is super fun in the summer. A one stop shop! There is a kids section here with some toys for the kids to play and plenty of books. Also, they have crayons and paper available and several kid size tables and even a tiny couch- very cute. There is one designated kids computer as well with headphones! Ms. Karen does the children's programming and hosts a great story time on Thursday mornings from 10:30-11. If you have a little one you should check it out! Stories and songs for kids. Best for the preschool and under crowd. The librarians here are all kind and very helpful. Stop by the front desk for a stamp on your kid's hand! Don't forget about summer reading too. There is a bathroom located in the lobby as well as a vending machine. Highly recommend you check out the Aurora Hills Library if you are in town!

This library closed in March 2020 and never reopened. As of January 2021, there's still been no…read morepublic discussion of reopening it in the future, and the county library system hasn't responded to any of the people in the the local community about when or whether it might reopen someday. The only emails we've received from the county library director have been about her favorite Christmas songs and her pet political causes, so she doesn't seem to know or care that people in the community want access to books. The hours for this closed location should be removed because anyone showing up and expecting to use a library will be disappointed. It's just an abandoned building where the county keeps a large container to drop off glass for recycling. (Arlington discontinued curbside recycling pickup of glass in April 2019, so the abandoned library is being used as one of the dropoff sites. Recyclable glass of any color can be dropped off 24/7 in the dumpster-sized bin.)

I wanted to take a moment to leave a heartfelt review for R. Tate, who works in Offer in Compromise…read morewith the IRS. Like many people, I was honestly scared going into this process. The IRS has a reputation that can feel overwhelming, and I chose to complete my Offer in Compromise on my own instead of hiring a CPA or accountant--which made it even more stressful and time-consuming. Throughout the process, I had a lot of questions and moments of uncertainty, but R. Tate was absolutely incredible. She was patient, kind, and took the time to answer every question I had without ever making me feel like a burden. Even when things got complicated and I had to go through the appeals process--which ultimately ended in my favor--she continued to support me and guide me. What truly meant the most to me was that she went out of her way, even calling me after hours (despite being two hours ahead), just to personally let me know that my application had been approved. I was in tears. That moment meant everything to me. I know the IRS can get a bad reputation, but R. Tate is one of those rare people who genuinely cares and goes above and beyond to help others. Her compassion, professionalism, and dedication made a very stressful situation feel manageable, and I will always be grateful for that. Thank you, R. Tate. I truly appreciate you more than words can express.

I file my own taxes and I am strongly opposed to taxes but for the sake of living here I have to…read morefile them and I do not want to go to jail. I recently got a notice from the IRS saying that I owe " X" amount of money. The thing is though is that I paid my taxes when I amended them in February and they took out my money from my bank account. I get a letter saying that I owe the same amount that I paid initially the only difference is that they added 34 cents on the IRS end. So all these guys really coming after me over 34 cents perhaps ? I wanted to call and correct them on this because I'm being held hostage about paying my taxes yet again before a certain deadline or I'll be paying more interest for something that they should see in their own account that they took out of mine. Unfortunately there is no one to call and navigating the phone call it's like walking on eggshells . I want to say I've tried about 50 times to call the IRS and I was unable to get a hold of a single human. Overall, I know I will get this money back one way or another. Maybe one day we will be like all other countries where we don't need to pay for having to get our taxes filed and like most modern countries do. Whatever happened to those 86,000 agents that you hired last year that you're not talking about this year? Did he all get laid off because of AI taking their jobs? Do better! Oh! And Taxation is theft

Service is usually okay. The lady is nice to me. However, today I had to wait 41 minutes before…read morefinally quitting . The office is NOT OPEN although its open schedule is 10:30am-4:30pm. Worst post office:(

Don't waste your time here; go elsewhere if possible. I know the location is convenient for those…read moreliving in Crystal City, but you will be met with anger and/or disappointment every time (all 5 steps of the grieving phase!! Woohoo!!) Every single time I've gone here, there's always sudden closure due to "technical issues". This time, they posted lunch hours and "updated hours." Sorry to be blunt, but talk about LAZINESS. I've never been to such a post office with such inconsistent hours and where the *sole* employee sets their own hours. This is a federal agency, not a small business!!!!!

I love this place. Great food options and the relaxing ambiance is addictive. It's perfect for…read moreworking as well.

Still a mess in my opinion. They have added more than a dozen kiosk shops that sell fast food,…read morecoffee, drinks or trinkets. However the water fountain and park part of the "water park" are still closed.

Makes me so angry when I come to a business or government facility and the young lady behind the…read morecounter is on her phone. No greeting or anything too much to ask. When I ask her for a envelope for next day shipping at 345pm she says im too late in the day 350pm and that I might as well send it regular mail or fed ex. because it will arrive monday and its Thursday afternoon. So i leave but the person im sending it to says just mail it. Come back in the girl is still there i told her I cannot come back in the morning. She gets up and hides behind the hallway and goes in the back and I hear her talking on the phone. Luckily a older gentleman comes and takes care of my mail and says it will arrive next day. What is all that drama from this young lady for? why were you on the phone and lying???

visited today to make a return and was disappointed by the customer service. The employee was rude,…read morespoke disrespectfully, and made me feel uncomfortable throughout the interaction. if you don't wanna work and interact with people might as well stay home. For reference the employee that assisted me today was a older Black man. He also has a language barrier and probably doesn't qualify for his job.

My favorite post office. The service is always quick and the attendants are respectful,…read moreknowledgeable about different packaging types and handle your mail with care. Filling stocked with cards and boxes of all sizes. They don't run out of priority boxes like most places.

This is probably one of the best USPS locations I've been to. Service is so fast and the staff here…read moreare very helpful. It's a very small post office with still a decent supply of things you need for mailing your packages. 10/10 would recommend if you're in the area and need to send something.