I had total knee replacement and I was lucky enough to go there for my rehabilitation…read more The type of quality care that I received exceeded my expectations. Everyone was caring and knowledgeable. As soon as I started coming, everyone knew my name and work together as a team. The owner Sean was very hands-on with my treatment and very motivating. I'm having a second knee replacement at the first of the year and I look forward to going back to PT - 360. I would highly recommend this facility .

Jodie was my assigned physical therapist and she was so great! She genuinely cared, was so gentle,…read moreshe listened, and ultimately I attribute my recovery to her. On my first day of therapy she provided me with exercises to do at home and encouraged me to do gentle movements to help heal my injury. I was referred to complete 12 weeks worth of sessions and each week, Jodie made sure to ask how I was feeling, and ask if the previous sessions' exercises worked well, and assessed the current session based off of my response. Not only was Jodie great, the PT assistants and staff were also so friendly and helpful. Overall, I am so happy with my time spent at PT360.

I'd like to share my recent experience in the hope that it helps improve patient care…read more While most of the staff have been kind and professional, my interaction with one receptionist, VERONICA, was very disappointing. During first visit, my daughter and I waited more than two hours for my initial assessment. After the appointment, I was given paperwork that should have been completed beforehand, causing even more unnecessary delay. At my third visit today, I called ahead to ask whether I could still be seen if I was about 10 minutes late. Unfortunately, I arrived approximately 13 minutes late because it took much longer than expected to find parking. I respectfully asked whether there was any way I could still be seen, especially considering the unusually long wait I experienced during my first visit. However, I was immediately told "no." Only after I repeatedly asked for help was I offered an appointment three hours later. Veronica was rude, dismissive, and seemed to have complete control over patients' time without making any effort to help. I then spoke with another front desk, who was able to offer me an appointment from same system with 1.5 hours wait. This showed that there were options available. I understand that the clinic has a policy of canceling appointments if a patient is more than 10 minutes late, and I respect the need for policies. However, I felt there was very little effort to assist me or explore any possible solutions. A little kindness, flexibility, and willingness to help would have made a significant difference. Instead, I was met with repeated, blunt refusals that left me feeling dismissed rather than cared for. I was so upset by the experience that I asked to cancel my next five appointments. While I was still speaking, Veronica canceled them immediately without showing any concern. The receptionist's attitude caused me stress and frustration. After I left, I happened to look through the window and saw her suddenly laughing, which I found extremely unprofessional given how upset I had just been. Thankfully, another staff member was able to accommodate me much sooner. I don't understand why Veronica was given the authority to treat patients this way. She never attempted to help, show empathy, or offer any reasonable solution. I hope this feedback encourages a review of how patients are treated at the front desk, because every patient deserves to be treated with respect, kindness, and compassion.

i felt comfortable right away they are all so friendly and helpfull i am having issues with my…read morebalance and i know with continuing visits i will get better this place has it it all and very organized and clean

It's a very nice environment, they have physical therapy and acupuncture. They have a small pool…read morefor aqua Therapy, all the people that work. There are very nice.

Physical therapy and check up with Dr. Deon was very professional. I would recommend him and his…read moreoffice. I'm

I hurt my low back and this was my first time doing physical therapy. Anna Sweetman and team were…read moresuper attentive and informative! I credit my recovery and improved flexibility to them. Office staff were professional, sending reminders and working with insurance to make sure treatment was billed correctly. I am better equipped having done this. Highly recommend Agape and Anna to anyone looking for PT and dealing with injury/recovery. Thank you again!!!

Agape Physical Therapy in Glendora has superior Physical Therapist like Tony…read more. I've recovered from 2 hip replacement surgeries in the last year and Tony has impressed me with his professional knowledge in getting me back to my life inside and outside the gym..

I had a great experience at All Care Therapies in. Today, Gabby was my physical therapist, and she…read moredid an amazing job. She was very attentive, compassionate, and made me feel comfortable throughout the entire session. I truly appreciate how friendly and welcoming everyone is at this facility. Every therapist I've worked with has been caring, professional, and genuinely dedicated to helping patients improve. The team's enthusiasm and positive energy make each visit enjoyable. I highly recommend All Care Therapies to anyone in need of physical therapy. I've had consistently great experiences every time I've come here, and I'm very grateful for the care I've received.

This company is by far the worst I have ever worked with regarding physical therapy. It started…read morewith the first visit and the fact that according to them they are not allowed by the building owner to put a sign in or on the building. The next problem was with scheduling, a host of unconfirmed dates and periods of no contact at all, just left out to dry. Next up is billing. In one instance i reciewed 3 (three) emails the same day for a past due and I would attempt to pay it online and the site would not accept the payment. I call a billing phone number and am told we don't handle that office, you need to call that location instead and I call and am told the online billing site is experiencing some problems but, let me check with billing and she comes back and says you have a zero balance. Lastly and the final straw for me is I get a bill in the mail for a "follow up" visit the same day I get a text to schedule the follow up visit. I again attempt to pay the amount online and it again does not accept my payment. I just got off the phone with them about scheduling the "follow up" appointment and explain the bill in the mail and text to schedule and am told again online billing is having problems (the last time I was told this was 6 weeks ago) so again she checks my account and she tells me I have a zero balance. Don't waste your time with this company, save yourself the frustration!

After my son suffered recurring ankle sprains and an ankle fracture, he needed physical therapy to…read morerebuild his strength. As a parent, I was worried about how an 8 year old would handle the process--but Gavin completely exceeded our expectations. My son loves playing basketball and soccer, and Gavin did such an incredible job incorporating that into his sessions. He made the exercises relatable to basketball movements and drills, which kept my son engaged and excited to participate. Instead of dreading therapy, he actually looked forward to it. Gavin has a natural ability to connect with kids. He was patient, encouraging, and always made sure my son felt comfortable and confident. He turned what could have been a difficult recovery into a positive and motivating experience. I also want to give a big shoutout to all the wonderful therapy assistants who played a part in his care. Their kindness, support, and teamwork truly made a difference in his recovery journey. We're so grateful for the entire team's care and dedication. I highly recommend Gavin for physical therapy whether for a child or adult!

From registration to post-care, they are with you every step of the way towards your physical…read moreimprovement! The staff are all professional..they are explaining and guiding you if you are doing the exercise right. The facility is well maintained and clean. Their equipments are well efficient functioning. This PT facility is highly recommended!

I have been coming to this facility for years, but my most recent experience was a huge…read moredisappointment. The level of professionalism, compassion, and patient care that I appreciated was completely lacking. The staff seemed indifferent, and I did not feel valued as a patient. In addition, the front office was rude and unprofessional, which made the experience even more frustrating. Unfortunately, I am not the only one who feels this way. Several friends of mine who were also long-time patients stopped going to Covina Sports Medicine for the same reason. It is very disappointing to see such a decline in the quality of service at a facility I once trusted and recommend to others.

I normally do not leave reviews, but not leaving one for this place would be a disservice to people…read morewho are in need of a professional, assertive, and genuinely caring environment for physical therapy. When I went to Covina Hills Sports Medicine, I expected the same experience I have had at other therapy centers. Unfortunately, in most places, the therapist evaluates you, performs some manipulation during the first visit (and maybe the second), and then leaves you in the hands of assistants or students for the remainder of the treatment. That was not the case here. From the very first day, Dr. Wigboldy conducted an extremely thorough evaluation. She took the time to understand my condition in detail, performed the necessary treatment, and clearly explained both the cause of my problem and the plan to resolve it. At the time, my condition was quite severe--my shoulder pain was intense enough to wake me up several times during the night. After nearly two months of treatment, I am very pleased to say that the pain is completely gone. The entire staff is highly professional, knowledgeable, and kind. They make you feel welcome and confident that you are in capable hands. Kim and Keyla, in particular, stand out for their dedication and the quality of care they provide. I can only assume they have been trained by Dr. Wigboldy, as they reflect the same level of kindness and professionalism. This is a place where you receive consistent, hands-on care from experienced professionals who truly care about your recovery. I highly recommend Covina Hills Sports Medicine to anyone seeking effective and attentive physical therapy.

I came to see Dr. Justin for hip and low back pain after a sudden episode left me limping and…read morestruggling to walk. The severe pain lasted for about two weeks and made it difficult to sleep, stand, and manage normal everyday activities. I stopped running three times a week to rest my hip but the pain persisted into the 6 month mark. I was frustrated and unsure of what was causing it or what I should do. During my physical therapy evaluation, Dr. Justin took the time to understand what was happening and identified the issues contributing to my pain. He developed a personalized treatment plan with exercises specifically designed for my needs. Within just a few days, I began to notice improvement. Over the next several months, he continued to adjust my treatment as I progressed, focusing not only on relieving my pain but also on building strength and addressing the underlying problems. The combination of physical therapy and small-group strength training has made an incredible difference! I feel stronger and more confident in my body than I have in years. Recently, I traveled and walked nearly 10 miles a day for six days in a row--without pain and, just as importantly, without the fear that my body might give out on me. I highly recommend Dr. Justin to anyone dealing with pain who wants more than a temporary fix. I especially recommend him to adults over 50 who want to become stronger, stay active, and learn how to exercise safely with knowledgeable, personalized guidance.

Physical therapy for shoulder surgery. Therapist took the time to explain how to do exercises,…read moreexplained as he treated different areas. Very in tuned with patient abilities and pain levels. Very clean facility and therapist was on time! Friendly and compassionate facility.

I found physical therapy to be critical for my recovery from a tear in my calf muscles. Phil Ngo…read morecommunicated well and was patient with my questions, providing overall excellent care. The facility was clean with a constant eye on safety measures. The additional staff augmenting my PT were very helpful. Front desk was less than engaged with clients so checking in was sometimes lagged behind.

I had OT for my wrist mainly with Audrey and a few times with Rebecca. These girls were the best! I…read morecould barely move my wrist when I first met with Audrey and by the time I was done with my sessions, my wrist was fully functioning again! They took the time in making sure I was doing the exercises properly and they had me do a variety of exercises at each session so it was never boring and a little challenging each time. I felt my wrist getting stronger and stronger each week. I was amazed at the assessment of my wrist at the first visit to the assessment of my wrist at the last session. I could definitely see and feel the progress. The facility is very clean and the girls at the front desk are very kind and helpful. Also it's at a great location. Such a great experience. Although I hope I don't have to ever return, Casa Colina will be the place I will request to go if I ever need OT or PT. Highly recommend!!