My daughter was referred by Kaiser and it's been a great overall experience!!! Rober, her therapist…read moreis amazing!! He's very thorough in explaining things to her!! I can genuinely see he cares for his patients!! All other therapist she's encountered are also very helpful and friendly!! Sign in process is smooth and quick!! Excited about her recovery here at Market Place Physical Therapy!! Thank You!!!

Terrible and highly unprofessional experience at Marketplace Physical Therapy in Chino Hills…read more I had a 3:00 p.m. appointment and received a message asking me to check in early at 2:35 p.m. I completed the check-in on my phone and received confirmation. When I arrived around 3:10 p.m., the front-desk employee, A.H , was speaking with an elderly patient, so I respectfully waited. I also tried the kiosk, which confirmed that I was already checked in. Meanwhile, a therapy aide called me inside and instructed me to begin warming up. Before I could start, Amaya called me back and demanded to know whether I had checked in. When I explained that I had already checked in electronically and that a staff member had called me inside, she spoke to me in an extremely rude, confrontational, and disrespectful manner. She repeatedly accused me of arriving after the cutoff time and questioned how I went inside "without checking in," even though their own kiosk confirmed my check-in and their employee had called me back. I understand that I arrived approximately 10 minutes after my appointment time, but that does not justify being spoken to aggressively or treated as though I had done something dishonest. The situation could have been handled calmly and professionally. I asked to speak with a manager, but none was available. A PTA named (L)spoke with me, but initially seemed more focused on defending the staff and repeating that I was late than listening to what had actually happened. He eventually apologized. I also requested the name of the aide who called me inside, but the staff refused to provide it. This office needs better communication, customer-service training, and accountability--especially at the front desk. Patients should be treated with basic dignity and respect, even when there is a scheduling disagreement. I am requesting that management investigate this incident and contact me directly.

I have had physical therapy at other places & was not that convinced that Physical therapy would…read morehelp me recover from my knee surgery. This facility is SO MUCH better than other physical therapy places. All the Dr.'s & the staff are very knowledgable & friendly. They go out of their way to make you feel comfortable & they really help you heal quicker. When my daughter needed PT, I told her to try this place & she was so impressed. She was in so much pain it hurt her to walk. Within 3 visits she could walk again. MY daughter put it very well when she said these Dr's help you get your life back & it actually helped her family, because now she could be the Mom she needed to be. She could take the kids to a park or push them on a swing. I highly recommend Prime. Therapy & pain center & I would not go anywhere else.

I have suffered neck/shoulder pain far longer than I should have. Having to pay out of pocket and…read moredoubts that PT would actually work, I finally overcome those barriers and payed them a visit. Even after the first visit, I noticed decreased pain. After six weeks of therapy, most discomfort is gone and when it does come back, it doesn't linger and leaves fairly quickly. It has been over a couple of decades since feeling this good. I been able to increase the duration and variety of my workouts. My concern now is well the PT hold for the long term? And before I forger, Dr. Mike and staff are great people to work with.

I got my pre employment physical, it was at 7:30 and the young lady that tested me was so pleasant…read moreand polite, all in all it was a very great experience.

I am so incredibly thankful for Brockton Physical Therapy, but especially for Hailee. Pelvic floor…read moretherapy was something totally new and honestly a little intimidating for me, but Hailee made me feel safe, supported, and truly cared for from day one. Words can't even describe how grateful I am that she was the one guiding me through this journey. She taught me helpful techniques, supported me through the challenges I faced after my hysterectomy, and helped me navigate chronic health issues with so much patience and compassion. I have never felt so genuinely heard and cared for by a provider. Her kindness and expertise made such a huge difference in my healing. All of the staff at Brockton have been wonderful as well, and I'm just so grateful that this is where I ended up for my care. I truly feel blessed to have worked with Hailee and to have had such a positive experience here.

Austin has been wonderful to work with. I appreciate him listening to what I used to be physically…read moreprior to surgery and aiming to get me back to what I used to be. He's young, charismatic, and open to trying a variety of different techniques to meet our goal. He cares and that's enough for me to return since I know he has my best interest in mind.

Very thorough and friendly ask for Deena she Ia the best. I had a stroke and they are great.read more

The staff and treatment at OPTI is outstanding. Gregg Olsen, the owner, is a top level physical…read moretherapist with over three decades of experience working on patients from probably every career field, include professional, collegiate, and high school athletes, law enforcement, fire service, and other physically challenging work environments. Gregg and his staff work tirelessly to understand your injury, limitations, and goals for recovery and work effectively to help you meet those goals. They clearly understand every patient is different and do not offer the common "one size fits all" philosophy of PT, and instead tailor a program suited to the needs and limitations of each and every patient. Patients range from young teenagers to octogenarians and everyone is treated respectfully and with equal importance. In getting to know patients, Gregg and his staff do an excellent job of incorporating humor into the recovery...afterall, "laughter is the best medicine." I have been to OPTI for treatment of several injuries, and each time Gregg and his staff have helped me achieve positive results. The staff provides individual attention to each and every patient, and even when not directly interacting with a patient, are always keeping a watchful eye to ensure assigned exercise are being performed correctly to avoid further injury. I have previously been to another PT business, and while it was helpful, the level of service, attentiveness, willingness to help reach my recovery goals, was not near as evident as the service provided at OPTI. Gregg also willingly provides input in helping you develop a maintenance program after you complete your PT prescription, to help limit future injury. I highly recommend OPTI to anyone in need of PT, and can say without hesitation, you will be receiving treatment from an excellent staff who takes a genuine interest in your ongoing improvement and recovery.

After receiving care from numerous physical therapists prior to 1995, which I thought were good, my…read moredoctor recommended I see Gregg Olsen at OPTI. As a retired police officer, Gregg has helped me through numerous shoulder and knee surgeries over the past 31 years. I have never received better care, or had a more caring and dedicated physical therapist. He and his staff make patients feel like family and everyone cares about your well being. Gregg and his staff don't just give you exercises, they monitor progress, make sure they are being done properly, pay attention to how your body handles things, and are consistently adjusting your program to best work with your body. One of the other things that is a standout is the hands-on soft tissue work included with the therapy session. The quality of care and dedication from Gregg and his staff have been a true blessing.

Master trainer (and owner) Greg is the most inspiring, helpful person I have ever had the pleasure…read moreof meeting. He knows everything about getting fit! So many different people come here, if it be to recover from a stroke or to train for a marathon, Greg and his team make anything feel possible! Pro fitness 4 health specializes in neurological diseases. They work with stroke patients that suffer from paralysis and spasticity, diabetics, neuropathy, spinal and brain injury. On top of all that they also help with obesity and weight related problems! When you first walk into his shop there is a sign that says "To the glory of God this is where you leave your cane." With FIVE canes already on the wall what could be more inspiring than that? If you need to get healthy this is THE BEST place to do it.

Amazing place and shows a lot of care to each person that walk through his doors. Infinite amount…read moreof knowledge and extremely reliable.

I have a torn lateral, left knee meniscus and moderate to severe arthritis and moderate to severe…read moreknee pain preop. Maddie is my physical therapist and she has been fantastic. She has been working with me to strengthen my knee to optimize my outcomes. Hopefully, I can push my knee replacement down the road based on Good physical therapy. I am very happy with the service that I've been receiving at West Coast spine. The staff is fantastic.

My very first appointment I Checked in and Gwen said I called you Friday to confirm and you argued…read morewith me that you never had an appointment so I canceled it. I said that wasn't me. She had the wrong number . She was very unfriendly and kept forgetting things. She never apologized . Luckily, the back was very nice and got me in to evaluate . We'll see how the therapy goes.

I cannot say enough good things about my experience here. I had been in pain for over a week. I had…read morereceived 2 massages with no relief. Then this morning, I just couldn't move. My husband recommended going to Stretch Lab, I was skeptical, I was already in pain and didn't know what to expect. I for sure thought it would be painful. Stephanie helped us sign in, and Sammy was my stretch tech. He was wonderful!! I can tell you that it felt better than a massage and I left feeling amazing. I would highly recommend and I am now a member and will continue with them. The only downside, super popular so you better sign up quickly as their availability goes quickly.

Highly recommended this place, left me feel great! Been inactive after my accident for about 4…read moreyears due to some injuries, needed to start stretching. With the help and knowledge of Brin, walked out feeling amazing and relaxed. Definitely signing up. Thank you Team Stretch Lab!