I am not a review writer, and this is the first one I have ever done. After the experience I had at Transit Lanes, I felt it was needed.
I was told that it was an amazing place to bowl. I was having family in town to meet my fiancé for the first time and thought this would be a great place for everyone to get to know each other and have fun.
At first walking in the bowling center is very clean. The gentleman at the front counter was extremely nice! $2.00 a game is a great price. Once we were on the lanes it was very easy to get the names entered and the game started. It was not long into bowling when the shoelace on my own personal bowling shoe broke. I went to rent a pair of shoes and the man at the counter did not even charge me. I would also like to add, one time our ball got stuck and it took no time at all before it came back. I have been in bowling centers where it takes forever.
We decided that we would like to get some food and drinks. This is where everything went down hill. It took a very long time to get the attention of the waitress, much less to get her to actually come to where we were sitting. Yes, it was busy, but when I watch her just chatting and standing around I know that was not what took her so long. We ordered a pizza and fries. Back to the waiting game. After twenty minutes, She walked by and I asked about how long it would take. She totally ignored me and kept walking. This happened two times in a row. My fiancé asked her. This was the first time she put a smile on her face, and finally introduced herself as Sue. Apparently she did not want to do business with me, but she had no problem responding to and flirting with him. She said it would not be much longer and left. If I did not know better, I would say she had been drinking. It took at least another twenty-five minutes to get our food, which was cold. I stopped her and asked her if we could get food that was hot. I was told if I didn't leave it sitting for so long it would have been fine, it isn't her fault and will not replace it. My fiancé asked her the same thing, and with a big smile on her face she took the food right away to replace it. I am sorry but WTF?! A customer is a customer, she needs to learn to treat them all equal.
After we got our food for the second time, it was not bad at all. Every time she walked by though, I got very nasty looks from her and she smiled at my fiancé like he was taking her home. I am sorry, but if she can't control her flirting and drinking to be able to serve her customers the right way, she should find a new job. read more