I've used Hobson's for years to service my cars but noticed declining service quality and rising…read moreprices since the COVID-19 pandemic. Despite that I decided to take my 2009 Toyota Matrix for an oil change, tire rotation, and AC recharge. I agreed to an AC diagnostic fee of $139.95, with no issues found, and an AC recharge fee of $145.00. Three days later I took the car for a ride to check the AC function. After an hour, the AC started blowing warm air again. On top of that, a hubcap fell off because the person who did the tire rotation did not reinstall them properly. I took the car back to Hobson's to find out what was wrong since he had just diagnosed the Air Conditioner during my first visit. Mr. Hobson said the AC compressor was faulty and needed replacement. I'm not sure why the diagnostics did not find this issue, but I had him replace it. After the compressor was replaced I left the facility only to find the horn was not working so I immediately returned to Hobson's to get that fixed. This raised major concerns about workmanship. Finally, a short week later, the vehicle overheated on a dangerously busy bridge due to a failed compressor pulley and broken fan belt. When this happened, I did not have the car towed back to Hobson's for him to fix it due to a lack of trust and the poor workmanship Mr. Hobson and his staff performed during two prior visits. I decided to take the car to a different mechanic who was highly recommended. This mechanic found the issue with the new compressor was due to two bolts on the compressor head coming loose and wedging into the fan belt pulley causing the pulley to stop turning and belt breakage, which lead to overheating and coil pack damage. This was because Hobson's replaced my compressor with a cheap Chinese part for which he charged $720.00. Similar compressors are available for under $175.00 on Amazon: AC Compressor Fit for Corolla 2009-2010 1.8L L4, Matrix 2009-2010, Matrix 2012-2012, xD 2008-2014, A/C Air Conditioning Compressors with Clutch Replace for 8831002370, 8831002450. A conversation with Mr. Hobson after the incident ended without compromise or a refund offer, as Mr. Hobson insisted that I should have given him a third chance to fix the AC correctly. More importantly, he ignored the poor service I received despite the pledge in his ad to, "only do necessary work, we never overcharge, and we guarantee the job will be done right." I did take the defective part back to Hobson's hoping Mr. Hobson would refund me the money I paid for the part. He did not. What he did was get me a new compressor that is now my responsibility to sell somewhere to try and recoup part of my loss. If it were me, I would have refunded the client the cost of the bad part, in my case, $720.00. You can use Hobson's for your car repairs if you choose. Please understand the service has gone downhill and the prices are going up. In addition, Mr. Hobson does not honor his pledge to guarantee the job will be done right.

A local family business. I've had an oil change and my air conditioning repaired. The prices were…read morecompetitive and the work was great.

This place is great!…read more I stopped in March 25th 2025 for an oil change. Johnnie (the manager) and his team worked - like a well oiled machine. It is an interactive experience as you stay in your vehicle the whole time. They ask you to put on your left turn signal, right turn signal, breaks, etc... I watched in disbelief as they removed my cabin filter from behind my glove box. I couldn't believe how filthy it was. I have trust issues so I might not have believed it came from my car if I wasn't sitting in the car and hadn't witnessed it with my own two eyes. Prices are reasonable and service is lightening quick. I highly recommend this place (especially if you have trust issues like me). Today, was my first visit here, but it won't be my last.

JR the manager was sooo nice! He did his best to get us in and out faster than I could blink!!! Way…read morefaster than Take 5. Now we are on our way to Honeymoon island!!

I had an excellent experience with this auto repair shop for my 1990 BMW 325i. The team was…read moreincredibly responsive, professional, and truly customer-service focused from start to finish. You can tell these folks have years of real hands-on repair experience and know exactly what they're doing. They quickly diagnosed my A/C problem, fixed it at a very reasonable price, and had me back on the road in under 30 minutes. Finding honest, knowledgeable mechanics who work efficiently is rare these days, and this shop is definitely a hidden gem in Largo, FL. Highly recommended!

GAA AUTO is a decent looking dealership their inventory isn't huge but they have a decent location…read more Interior looks great and cars where decently good looking. Staff was not very attentive could definitely use a customer service class but overall not a bad visit

Prompt. Efficient. Friendly. Brandon carefully explained services needed, explained pricing. We…read morewill return.

I have been going there for 25 years and was unaware of new management. There used to be a crowd in…read moretwo lines but today I was by myself. The employees were polite and friendly. I did not get out. I had my oil cleaned with a bottle of cleaner plus changed my oil. Brandon may be in charge there. Unsure. I went to take five two months ago, was there alone and after waiting 30 minutes, I had to leave for a meeting. I never went back.

Jerry the manager and his crew were great and professional! They honor my coupon and were great!!read more

The service here was terrible. The manager was rude. There was only one other vehicle in the shop,…read morebut I was made to wait 15 minutes with no one to explain this to me. When I finally asked the manager what the problem was, I was told to "get back into my damn car and wait my turn. There were 3 other employees standing around doing nothing. Not going back!!!

The service here has exceeded my expectations. Dennis and Skylar helped me get new tires at a…read morediscounted price, and they also warned me about current wear and tear. I will be back! Ps: ladies, they are easy on the eyes lol

They change manager every 2 month, and they dont respect tire warranty. The lack of professionalism…read moreand their employees are under qualified.

They wrote on the invoice that they checked my tire pressure - they did not. They put the mile on…read morethe invoice as 63,000 miles, the actual mileage was 6,300. I only hope that they did the things I could not witness as I sat in may car.

Wait time big thumbs down. It had been 40 minutes and they hadn't even started my service yet but…read morekept my hood up and a hose in my window so I couldn't leave without causing a scene. I came here because it's supposed to be fast service. I have my baby in the car too which they're lucky is in a good mood today and waiting patiently by a miracle. One of the workers is in the corner combing his long hair nice and slow instead of helping one of the cars. They up-charged me for a special blend of oil and were already doing it when they told me so I couldn't ask for a cheaper option. The whole thing took an hour before I was fully done and driving off the lot. The only up side and reason why this isn't a one star review was the manager was very polite and respectful but I won't be back. Terrible service and a nice attitude isn't enough.

slow service , full of bs , expensive, and overall garbage . go anywhere else. Had to special…read moreorder tires , told me they were warrantied , were not and if i knew that i would have bought elsewhere. I just a typical crappy chain store mechanic with overpriced bs and jiffy lube level mechanic skills .

PADDING, INCOMPETANT or DELIBERATE and a LIE…read more I recently went to Tires Plus on E. Bay Dr. in Largo,Fl. with a specific list of what I wanted fixed. Instead of my request they did a "Complete Vehicle Inspection" that I did not ask for, Padding the bill $49 without turning a wrench. After I decided what to allow them to repair, the mechanic or someone disconnected a one bolt of a sway bar link and left it hanging under the vehicle. Was it INCOMPETANCE or DELIBERATE? Either way, deceiving and lying to customers is not an enduring business practice. When I returned to the shop, to get the part reconnected the man behind the counter said it can't be connected because it's broken. That was a BOLD-FACED LIE. I drove home and loosened the other half of the unit. I cleaned it , greased and remounted it. It was NOT BROKEN. I can't help but wonder , how many customers have been scammed by this crew.

I feel he was honest about his price and not to upsell other thing. I would definitely bring my car…read morethere again if anything is wrong with it. And he does get back pretty quick

I received the world class service. Jeff at Bernie's…read morebrought me in the same day and did an outstanding job of getting my headlamp replaced at 65% of the price that I was getting elsewhere. The headlamp was buried and he had to take out a lot of parts to get to it. Thank you.

I wish i could give this place more stars :,) randomly found the shop online since I'm new to the…read morearea and every single positive review was absolutely correct! Randy is the sweetest ever and fixed my "crunchy sounding car" in MINUTES no stress added. I am so grateful for finding this place and it's so close to my new place and I'm not a car gal so he made sure everything made sense not to confuse me and sent me happily on my way with my fixed car! I will 10000% only go here for my car issues and his prices are heaven sent :) ABOVE FIVE STAR PLACE

Outstanding customer service and top-quality repairs. I highly recommend this shop to anyone…read moreneeding auto work.