Eric at the front desk is always helpful and welcoming…read more What I like about OTF is the amazing support from coaches. Been a member for over 6 years and love my experience here. A trial class is all you need to get hooked. Give it a try!

I finally got to try out this class. I am obsessed. The coaches guide you through everything. You…read moredo a little bit of the treadmill (and don't worry, you can power walk - not required to run) and the row machine, and then strength. Nice group setting and those that like a little friendly competition, the heart rate monitor will help show where you are in the workout up on the screens. Loved this workout!

I have worked out with Johnny for 15 years. He is always challenging me to be better and stronger…read more He is a great encourager and really knows fitness well no matter if you are a newbie, an athlete trying to improve your game or a seasoned gym rat. He will rise to the challenge and get your mind and body where it needs to be.

From the owner: Personal fitness isn't just something you do in the morning, during lunch, or on you way home from…read morework, it's a way of life. It involves positive lifestyle changes and a commitment to improving health for your and your family. The Personal Training Zone employs dedicated fitness and life coaches that are determined to not only improve your body, but also your mind and soul. Personal fitness and healthy lifestyle choices are something my staff and I believe in 100%. After you come in for a consultation and a few sessions, we'll turn you into a believer too! At the Personal Training Zone, we are an organization founded on professional, ethical, and biblical principles. We serve in the spirit of excellence and integrity for our community, state, and nation. We have established a stellar reputation and are recognized for our dedication, excellence, and wellness support. Our environment inspires maximum participation, establishes attainable goals, promotes personal satisfaction, and develops healthy lifestyles.

I've been training with Johann off and on for nearly 10 years. He has helped my whole family lead a…read morehealthier lifestyle. He is exceedingly attentive to my goals and works with me on my terms to get stronger and more active. He tailors his workouts to the client and mixes things up every session so it never gets boring. I lead a pretty sedentary life and am not big into working out so I'm just looking to be more healthy but I've seen him successfully train clients with much higher goals than that. When COVID hit, he and I started working out over FaceTime. It was just as effective to work out from the safety of my own home as it was working out in his gym. I very much look forward to seeing him in person again soon but training with him online is more effective than any other kind of digital workout that I've used. Can't recommend him highly enough.

My parents, brother, sister and I have been working out with Johann for almost a year and he is…read morefantastic. He knows exactly how to communicate with and motivate each of us and personalizes every workout, even if you are working out in pairs. For example, my mom and I go together and he gives us similar activities to do but changes the intensity based on our individual abilities and on how we are feeling that day. He is always positive and makes working out fun. I would recommend him to anyone. He can absolutely change your life.

Planet Fitness withdrew funds from my checking account without authorization. I was later told it…read moremay have been due to a "system glitch," but that is not my problem. Internal errors do not justify accessing someone's bank account. After this happened, I learned that this is not an isolated issue. Similar complaints regularly appear on Reddit, Yelp, Google Reviews, and the Better Business Bureau, with common themes including billing problems, unauthorized charges, difficulty canceling memberships, and poor or inconsistent customer service when issues arise. Because of this experience, I closed my account, will never return, and will never recommend Planet Fitness to anyone. When a business handles people's money, trust is essential--and that trust was broken. Proceed with caution.

A few weeks ago, an employee of the club, Jessica Vick, threw my water bottle into the trash as she…read moresaid it was past closing time. I emptied a couple of trashcans to find and recover my bottle. After finding my bottle, I put the trash into the cans and left. A few weeks later, the club manager, Landon Mulder, call me and told me that my membership was cancelled for alleged "contract violations" citing the fact that I had emptied the trash cans on the floor to find my bottle. I am in the process of filing a lawsuit against Planet Fitness for breach of agreement. I would highly dissuade people from joining this club as there is pretty much no customer service and the club manager is an ill educated and clueless individual who clearly has no idea what he is doing.

I cannot wait to go back!! Friendly and knowledgeable staff; the place was clean and inviting…read more Today is day two and i feel great!

Do NOT go to StretchLab in Coppell. I told them I wasn't coming yet they continue to bill me and…read morerefuse to adjust their fraudulent charges

Jane kicks my butt. Holds me accountable to my goals and continues to push me when I need it. The…read morefacilities are good. She is both encouraging and demanding..

Jane is the reason why I quit going here. Please be advised she has personality issues that…read moretranslate into an abusive behavior with her clients. I tried, but the verbal abuse, improper remarks about my body (I am average) coupled with bigotry made it hard to swallow after a while. She needed therapy more than I needed her fitness "routine".

Great staff. Always clean. Machines are kept in working order. Large turf area.read more

This is consistently the filthiest gym I have been to. Doors, bathrooms, floors, etc…read more.. And what makes this place worse is that you can sign up for a new membership in 5 minutes at the club, but you CANNOT CANCEL the membership at the club (not reason for this) without going through a third party call center, who then sends you an email form (even though the website says you can cancel by phone in their FAQs) . PLUS, you are charged an annual fee on top of the monthly. BEWARE of these horrible practices

I took an Adults beginners swim class at this location in Jan 2025 that had three people and the…read moresame coach for 3 of the 4 classes. I have a genuine desire to finally learn to swim and it was also suggested to aid with a personal matter. The beginners class was good in that the teacher was able to determine skill level and assign things accordingly even while working with varying levels. I was amazed to be floating in the second class and swimming underwater, then on my back by the last. My second time taking classes was a private lesson taken Jan 2026 which I wanted so I could learn a bit faster. I never made it to the deep end in the beginner and did still use the shallow end as a crutch whether mentally or literally. The private teacher was nice and we had good conversation throughout. My issue was the lack of planning. I understand they had to see where I was and go from there, but at every class I asked "so what is the plan?" when starting or for the next class and they didn't really have one. My last class I felt they were not fully present and, though I shared my goals, strengths, and challenges, I was asked to do things more in line with someone wanting to be a swimmer vs learning how to swim. Ex. I never learned breathing techniques or how to tread water but they kept trying to teach me a full stroke (again, this was not an advanced class). There were class cancellations for weather which is understandable but then another for a swim meet they hosted that I was surprised to see given those are typically scheduled in advance just like these classes. My last class was an hour on a Sunday due to this and to make up for two classes in one day. I asked again to confirm why there was no curriculum for these classes and why my two classes were so different and they replied "it really depends on the teacher. You should take the class during the day with ___". While the recommendation is nice, I fear this was an acknowledgment that the effort or knowledge was not there for lessons I paid nearly $250 for. Most of the staff is very young and again, everyone was nice however to management/whoever is in charge there needs to be more structure. As stated to both coaches, I wanted to learn a valuable skill, not join the sport. Giving two stars mostly for the first set of lessons however I will not be back or recommend.

Disappointed and Frustrated with Recent Changes I joined the…read moreYMCA specifically for a weekly dance class that was held in a proper exercise room. Unfortunately, that room has now been converted into manager offices, and the class has been moved to the gymnasium--where half the court is still used for basketball during our session. It's noisy, distracting, no mirrors or proper sound system, and simply not the environment we signed up for. To make matters worse, several popular classes have been cancelled or relocated, and the locker rooms are consistently smelly and moldy, which raises serious concerns about cleanliness and maintenance. Many of us are considering canceling our memberships. We've voiced our concerns, but the management seems indifferent. It's incredibly disappointing to see a community-focused organization disregard the needs of its members like this. I hope the YMCA reconsiders these decisions and starts prioritizing member experience again. Part of a lengthy email response regarding the changes at the location: "The changes happening within the branch are certainly big ones, and I can see how, without the full context, it would feel like space is being taken away from the people who make the Y what it is--our members. What I hope to share is that while we are repurposing Group Ex 1 into office space, this shift is a reflection of the YMCA's growth as an organization, not a step away from our mission. Our team is expanding because we're serving more families, more youth, and more community programs than ever before. That kind of growth means we need more behind-the-scenes support to keep it all going--but I absolutely understand how it can look like a loss on the surface. I know that doesn't replace the feeling of losing a room or restore the exact layout that once was, but please know--this is not a step away from our members. It's a step toward being able to support even more of you. That includes exploring ways to maximize what space we do have, and yes, continuing to look at long-term growth opportunities in and around the building. We truly value you and your feedback. These classes are about more than just fitness--they're about community, connection, and joy. We're committed to keeping that alive, and we're so glad you're part of it. Thanks again for being part of our Y family."

I love working out I love it and the Trainer so awesome I love doing in body every Monday and I…read morelove it

This place is wonderful! The personal trainers are very motivating and take the time to make sure…read moreyou are using correct form to prevent injuries.

Horrible experience, would not recommend or return, harassed by I'm assuming the manager regarding…read morethe temp pass that the lady at the front desk sold me. Eventually just left

as someone who' goes to the CORE everyday to workout, its very frustrating when a crucial machine…read moreis not fixed for over a month. the pec deck has been broken for some time and I've considered transferring to another gym for more variety. i hope this get fixed soon as i feel i cant fully accomplish my workout.