Great staff. Always clean. Machines are kept in working order. Large turf area.read more

This is consistently the filthiest gym I have been to. Doors, bathrooms, floors, etc…read more.. And what makes this place worse is that you can sign up for a new membership in 5 minutes at the club, but you CANNOT CANCEL the membership at the club (not reason for this) without going through a third party call center, who then sends you an email form (even though the website says you can cancel by phone in their FAQs) . PLUS, you are charged an annual fee on top of the monthly. BEWARE of these horrible practices

Eric at the front desk is always helpful and welcoming…read more What I like about OTF is the amazing support from coaches. Been a member for over 6 years and love my experience here. A trial class is all you need to get hooked. Give it a try!

I finally got to try out this class. I am obsessed. The coaches guide you through everything. You…read moredo a little bit of the treadmill (and don't worry, you can power walk - not required to run) and the row machine, and then strength. Nice group setting and those that like a little friendly competition, the heart rate monitor will help show where you are in the workout up on the screens. Loved this workout!

I took an Adults beginners swim class at this location in Jan 2025 that had three people and the…read moresame coach for 3 of the 4 classes. I have a genuine desire to finally learn to swim and it was also suggested to aid with a personal matter. The beginners class was good in that the teacher was able to determine skill level and assign things accordingly even while working with varying levels. I was amazed to be floating in the second class and swimming underwater, then on my back by the last. My second time taking classes was a private lesson taken Jan 2026 which I wanted so I could learn a bit faster. I never made it to the deep end in the beginner and did still use the shallow end as a crutch whether mentally or literally. The private teacher was nice and we had good conversation throughout. My issue was the lack of planning. I understand they had to see where I was and go from there, but at every class I asked "so what is the plan?" when starting or for the next class and they didn't really have one. My last class I felt they were not fully present and, though I shared my goals, strengths, and challenges, I was asked to do things more in line with someone wanting to be a swimmer vs learning how to swim. Ex. I never learned breathing techniques or how to tread water but they kept trying to teach me a full stroke (again, this was not an advanced class). There were class cancellations for weather which is understandable but then another for a swim meet they hosted that I was surprised to see given those are typically scheduled in advance just like these classes. My last class was an hour on a Sunday due to this and to make up for two classes in one day. I asked again to confirm why there was no curriculum for these classes and why my two classes were so different and they replied "it really depends on the teacher. You should take the class during the day with ___". While the recommendation is nice, I fear this was an acknowledgment that the effort or knowledge was not there for lessons I paid nearly $250 for. Most of the staff is very young and again, everyone was nice however to management/whoever is in charge there needs to be more structure. As stated to both coaches, I wanted to learn a valuable skill, not join the sport. Giving two stars mostly for the first set of lessons however I will not be back or recommend.

Disappointed and Frustrated with Recent Changes I joined the…read moreYMCA specifically for a weekly dance class that was held in a proper exercise room. Unfortunately, that room has now been converted into manager offices, and the class has been moved to the gymnasium--where half the court is still used for basketball during our session. It's noisy, distracting, no mirrors or proper sound system, and simply not the environment we signed up for. To make matters worse, several popular classes have been cancelled or relocated, and the locker rooms are consistently smelly and moldy, which raises serious concerns about cleanliness and maintenance. Many of us are considering canceling our memberships. We've voiced our concerns, but the management seems indifferent. It's incredibly disappointing to see a community-focused organization disregard the needs of its members like this. I hope the YMCA reconsiders these decisions and starts prioritizing member experience again. Part of a lengthy email response regarding the changes at the location: "The changes happening within the branch are certainly big ones, and I can see how, without the full context, it would feel like space is being taken away from the people who make the Y what it is--our members. What I hope to share is that while we are repurposing Group Ex 1 into office space, this shift is a reflection of the YMCA's growth as an organization, not a step away from our mission. Our team is expanding because we're serving more families, more youth, and more community programs than ever before. That kind of growth means we need more behind-the-scenes support to keep it all going--but I absolutely understand how it can look like a loss on the surface. I know that doesn't replace the feeling of losing a room or restore the exact layout that once was, but please know--this is not a step away from our members. It's a step toward being able to support even more of you. That includes exploring ways to maximize what space we do have, and yes, continuing to look at long-term growth opportunities in and around the building. We truly value you and your feedback. These classes are about more than just fitness--they're about community, connection, and joy. We're committed to keeping that alive, and we're so glad you're part of it. Thanks again for being part of our Y family."

Planet Fitness withdrew funds from my checking account without authorization. I was later told it…read moremay have been due to a "system glitch," but that is not my problem. Internal errors do not justify accessing someone's bank account. After this happened, I learned that this is not an isolated issue. Similar complaints regularly appear on Reddit, Yelp, Google Reviews, and the Better Business Bureau, with common themes including billing problems, unauthorized charges, difficulty canceling memberships, and poor or inconsistent customer service when issues arise. Because of this experience, I closed my account, will never return, and will never recommend Planet Fitness to anyone. When a business handles people's money, trust is essential--and that trust was broken. Proceed with caution.

A few weeks ago, an employee of the club, Jessica Vick, threw my water bottle into the trash as she…read moresaid it was past closing time. I emptied a couple of trashcans to find and recover my bottle. After finding my bottle, I put the trash into the cans and left. A few weeks later, the club manager, Landon Mulder, call me and told me that my membership was cancelled for alleged "contract violations" citing the fact that I had emptied the trash cans on the floor to find my bottle. I am in the process of filing a lawsuit against Planet Fitness for breach of agreement. I would highly dissuade people from joining this club as there is pretty much no customer service and the club manager is an ill educated and clueless individual who clearly has no idea what he is doing.

Working out with Mason Carr has personal trainer has been an absolute game changer for me And how I…read moreapproach fitness. From day one, his communication stood out- he's clear, encouraging, and makes sure I understand why we do every exercise. He listens closely, adjusts my workouts when needed, and always explains things in a way that keeps me confident and motivated. What really sets Mason apart is his unmatched dedication and commitment to helping me reach my body goals. He doesn't just show up for the session -he's genuinely invested in my progress. Mason constantly checks in on how I'm feeling, tracks my improvement, and celebrates every milestone with me. It's clear he truly cares about seeing me succeed, not just physically, but mentally as well. Thanks to his consistent support and personalized training. I've made progress I never thought possible. I feel stronger, more disciplined, and genuinely excited about working out again. If you want a trainer who communicates clearly, pushes you the right way, and is 100% committed to seeing you achieve your goals, Mason Carr is the person you want in your corner. He's the real deal! Tessy

Life Time Las Colinas means a lot to me. As a Day 1 member, I've spent countless hours there over…read morethe last two years since its opening. In many areas, the club shines - its strength and conditioning equipment, instructors, and health programming are unmatched and, most importantly, I've met great people. As good as the club is, and no doubt, great things are happening there, it's really expensive - and the last several months I have constantly been questioning if I should be paying what I do. I mentioned in my first review in July I felt the club was slipping. No question I have, and deserve to have, the highest expectations for this place but that comes from them. They promise us an "athletic country club" experience and charge for it - so I expect them to deliver. Over the last year, this club has been dealing with a serious member trend related to its big ticket item - the men's rejuvenation suite in the locker room, consisting of a hot tub, cold plunge, dry sauna, and wet sauna. Quite often, it's a wreck - as are other sections of the locker room. Wet towels and trash crumpled on the floor and in seating areas and in corners around this section of the club. There's sludge on sections of the floor at night after the big rush. Many of the men members of this club are acting like slobs - and Life Time isn't keeping up. I feel like the maintenance crew tries hard, but I've also seen them blow past the suite without even sticking their head in for a status check - as if they have other priorities than one of their biggest competitive advantages when it comes to amenities. I really feel like Life Time without this is mostly a four- or five-star facility - but this issue knocks it down several pegs. It's exhausting.

Terrible gym. Incompetent and rude staff. First time I've been kicked off a machine in 30 years of…read moreworking out in gyms across the world...literally while in the middle of my set by an employee unracking my weights and telling me to get off cause they are moving the exact machine I was currently using,.. I only had two sets left, mind you, and my sweater was on machine, I was getting ready to sit in it and use it, and the employee starts unracking my weights. I said "excuse me, I am using this and he said well we are moving it"! Never ever would this happen at 24 hour fitness or any other commercial big or small private gym. They know how to put their patrons first at those other places. IF he actually was taught to put members first, he would've let me finish the extra three minutes it would have taken me to complete my sets... never going back here. Or they could've put a sign to not use machine, like all other gyms in the world do. I have been a personal trainer all my life and never have I witnessed anything like what happened to me here today. If you're serious about your workouts and your time in the gym, don't bother with this incompetent staff that doesn't know how to put paying members first. What I experienced today is like eating at a restaurant and while you're in the middle of taking a bite of your half eaten burger, the waiter comes to your table and grabs your plate with your fries from underneath you. Who does that? LOL. But that is not the worst of it.. after the manager talks to me, the rude employee that kicked me off my machine (older man) comes over to where I am and rolls his eyes and tells me "get over it"!!! I've never been spoken to so poorly by a grown man. Shame on him for speaking to a lady that way. Zero respect, zero common sense, zero gym etiquette or know how. These people are running a joke of an establishment and their employees know nothing about serious training or why people actually go to the gym and yet they work at a gym. Canceled my family's membership and never going back to this dump.

Beautifully decorated for Christmas with photo ops inside and outside at every turn! They have an…read moreindoor play place that's open the general public, which the kids loved. Worth a stop of you have littles!

I have worked out with Johnny for 15 years. He is always challenging me to be better and stronger…read more He is a great encourager and really knows fitness well no matter if you are a newbie, an athlete trying to improve your game or a seasoned gym rat. He will rise to the challenge and get your mind and body where it needs to be.

From the owner: Personal fitness isn't just something you do in the morning, during lunch, or on you way home from…read morework, it's a way of life. It involves positive lifestyle changes and a commitment to improving health for your and your family. The Personal Training Zone employs dedicated fitness and life coaches that are determined to not only improve your body, but also your mind and soul. Personal fitness and healthy lifestyle choices are something my staff and I believe in 100%. After you come in for a consultation and a few sessions, we'll turn you into a believer too! At the Personal Training Zone, we are an organization founded on professional, ethical, and biblical principles. We serve in the spirit of excellence and integrity for our community, state, and nation. We have established a stellar reputation and are recognized for our dedication, excellence, and wellness support. Our environment inspires maximum participation, establishes attainable goals, promotes personal satisfaction, and develops healthy lifestyles.

Jane kicks my butt. Holds me accountable to my goals and continues to push me when I need it. The…read morefacilities are good. She is both encouraging and demanding..

Jane is the reason why I quit going here. Please be advised she has personality issues that…read moretranslate into an abusive behavior with her clients. I tried, but the verbal abuse, improper remarks about my body (I am average) coupled with bigotry made it hard to swallow after a while. She needed therapy more than I needed her fitness "routine".

I have been coming to this gym since it opened and the staff comes and goes but Mia and her crew…read moreare making the experience a positive one.

Been coming to LA fitness for a few months a couple of weeks ago the closed down for a 3 week…read moreremodel. Just came back and didn't see much difference other than the closed down basketball are which I'm fine with maybe there will be less lockers break ins. They added a new functional fitness area there. The restrooms are all screwed up the doors either are to close to the wall to close fully or they are to far from the wall to close so the doors never secure. The tile looks the same as before dirty. The lockers look better they have been fixed and updated. Most of not all the machines look in working order.hacent seen sauna before it was really nasty and dirty thet posted that it was suppose to get renewed with new wood hopefully they upgraded it. As usual the floors are dirty with hairball no one ever gear cleaning. LA FITNESS yall want to jack up prices? For what exactly? Closed the coppell gym for about 8 or 9 months and our membership is going up there smh. I will say its still better than Planet *crapness* Fitness but not worth a spike in dues. Also just noticed they took away some of the equipment and added stuff that was really not needed. Individual bicep, triceps, and leg curl machine are gone. Those some of the best machines if you suffered from injuries on certain body part. Oh and 2 of the stair machines are busted still. 1.2 million maybe on the new club in coppell but Def not here. Maybe a few thousand dollars on remodel. Showered are still nasty AF! *Restroom stalls 1 outa 10 crazy work *Showered 0 outa 10 *New fitness are where basketball was 10 outa 10 *New astro turf area 5 outa 10 who asked for a "tire flip machine". No one using it *Missing machines 0 outa 10 *Added free weight benches 3 outa 10 *Cardio 5 outa 10 same old same old *Sauna 8 outa 10 new wood Def not worth price hikes -Concept 2 row machines are nicer than the old rowers

Love this place. Hubby and I joined at the end of last August. We are Gen X age and looking to…read morebuild some up lost muscle and lose some weight. The gym is beautiful and very clean. All staff from the front desk, trainers, and cleaning crew are friendly and helpful. I took advantage of the free training session with Gigi Walls. Together we worked on a sustainable plan. I was never badgered to buy any supplements or further training. However, I enjoyed our session and booked some more. I'm down 22lbs and feel fantastic. I weight train and take the Alpha class(Vic is great). Gigi is encouraging and really listened to my concerns and goals. My husband does training with Manuel and has seen similar improvements. The pools and locker rooms are very clean. Dry sauna, chill pool, and hot tubs are available at this location. So sorry we waited so long to join.

Great place, with great amenities. Really like the atmosphere, the people, and the equipment. It's…read morealways very clean and both the staff and Jim members are very courteous