The experience in the Hanover branch was awesome. Kerry was…read moreso helpful made a stressful situation not so Stressful thank you Kerry for your help and patience.

Even if their hours are a little weird (Mon, Tues, Thurs, Fri 9AM-4PM and Wed 9AM-12PM), I was able…read moreto get in, get what I needed accomplished, and get out of there in a little over an hour. Parking is a bit cramped; there's lots of smokers hanging about outside; the inside is filled with people waiting in what seems like an eternal queue. When you enter, there will be a kiosk to your right-- use that to "check-in", either for an appointment or as a walk-in. There's no "can I just ask you a quick question?" here. Use the kiosk. There's not much to entertain you, just one TV screen that shows announcements (Have you applied for Medicare today?). No ambient elevator music. Bring a book or something to quietly entertain yourself. Don't play music videos over speakerphone or carry on a lengthy conversation while in the lobby. Security will come out and politely ask you to take it outside. I went to the SSA in Hanover on a Wednesday around 11:15AM. Didn't give myself much leeway there. But they TAKE PEOPLE until they close-- they don't kick those in the lobby out after 12PM. The kiosk must stop giving tickets/numbers after that time. I was taken back probably around noon (45 minute wait). The woman who helped me was super friendly and efficient. When she didn't know "for sure" the answers to my questions, she looked them up. Once she was satisfied with her research, I was able to get the paperwork completed that I needed. Super happy to have a Social Security Administration office so close to my home-- and central to many others.

If you get there before 9 for the opening of the doors you will be seen on a timely manner…read more The whole process was less than 15 min in and out with proper documents. And the Asian Male employee at window B was extremely polite and helpful and easy to converse with! I hope this has been a trend in good customer service.

First time coming in this office to get a replacement card since I lost mine. I've only been to the…read moreone in Tacoma, Washington but never really got my social since I moved to Boston after a month. Space wise in this office isn't really as big just like 9 computers with employees. Some of them are empty and it's depends on how fast each transaction is with each person they are dealing with. I waited like probably less than or almost an hour for mine and the transaction is pretty straight forward so it only took me like 10 mins max and I was able to leave the place. Bathrooms are outside the office towards the right side.

Slow as shit in an ice storm. They take FOREVER to ship anything…read more Somebody needs to get on their butts.

We have had different carriers over the last two weeks and no one wants to deliver the supermarket…read moreads or junk mail. the service has been sub par in hull. Hampton cir area. since our regular carrier bid another route

I'm on the fence about this company and will have to update this review as things progress…read more Years ago I worked at a company that was taken over by another company. At the time of the takeover, I cashed out my 401(k) because there was not much in it. Taxes were taken out of the check and I received a 1099-R from State Street. Fast forward to this year and the IRS sends me a letter saying that my measly little check was reported to them as a hefty check and that I owed them a bunch of money for taxes. HUH? I call my old employer (who was awesome!) and they tell me I have to contact the retiree services directly. That's where State Street comes in. I called State Street and the first operator takes the information, places me on hold for a little wait and comes back to tell me she has no record of the company and there's nothing she can do for me. SAY WHAT??? There's no way I'm paying the IRS a bunch of cash for your mistake. I call back, explain this to another operator (Susan Davenport) and she diligently tried to help me figure out what's going on and who to direct me to that will resolve this mystery. Where's Scooby Doo Mystery Incorporated when you need them? Hey, if something weird is gonna happen, it's gonna happen to me (and then I write a funny play about it)!! How exciting!! Stay tuned for updates. I'm sure the mystery will be solved (and the monster in the rubber mask will turn out to be my old boss. *smile*). Turns out that the department that once handled our account is no longer in existence, but there is a group that has taken over those accounts. Douglas was on the ball and sorted out the whole mess. For some reason, my cash was in two separate accounts. They sent two checks - one to my mailing address and one to an old address. I got the little check, but not the big one. Because the account is so old, I have to jump through some hoops to update address, get a password, stop payment on the old check and issue a new one, but the great news is there's a huge check out there with my name on it!!

I started working on my taxes and like usual State Street Services did not send me a 1099-R. I…read morelooked everywhere on who to call. I did not get one last year either and hard to remember how I did get it. I did reach a man and he said on a recorded line to call your former employer. I went back to the former employer and tried to sign in but now the password which I wrote down did not work. The end I locked myself out of the tool to get my 1099-R and it will be a week before they can reset it by sending me a new pin. You would think the IRS would buckle down on these companies when it is the law for them to mail these 1099-R's and they are not. If you make a mistake, I am sure they won't be so nice to you.

As with most employees that collect a paycheck from the Town of Weymouth, everyone in this building…read moregoes out of their way to avoid lifting a finger. Any time you call for anything, they'll find a way to explain the work away or tell you it's your problem. Whether it's potholes, garbage collection missing your street, 18-wheelers going up residential streets and unloading at 3 AM, or the constant sediment in the water/water shutdowns. Most recently, I called DPW to report two dead trees that pose a safety concern (listed in Weymouth's laws at Section 8-601) and after having to explain to the interrupting woman (Denni) for the 50th time that I wasn't calling about overhanging limbs, she told me she would contact the "Town Arborist" who she said has no contact info because "he's always in the field" (I can only imagine the amount of work this person is doing on our tax dollars). She then called me back to tell me "they can do whatever they want on private property." What a statement. If the Mystery Arborist actually exists, I'm sure he never left his barstool. I then called the Mayor's Secretary (Jeanne) who kept telling me "all you have to do is Google and call them" despite me having said repeatedly the business is owned by an investment company that uses a dead (fake) phone number. Not to mention the whole point is the TOWN should be the ones to notify them, not random citizens. I don't know where they find these useless dropouts, but god help you if you ever have to call anyone in this building for anything important. They are guaranteed to do nothing. Everyone in Weymouth Town Hall should be fired and replaced with people that are willing to work.

50 shades of white. Townie flavor overall. Lots of restaurants and town sponsored activities,…read moreconcerts and patriotism.

Friendly and helpful staff. The used bookstore is pretty…read moreamazing too! Ample parking. And great books for sale on your way in or out.

I love this beautiful library!…read more The building is modern & mostly wheelchair accessible. (I say mostly because not all doors have a button for wheelchair users to push to open them.) I have a 9 month old daughter and we travel all the way from Quincy for the Wednesday storytimes (10 am & 2 pm). The Children's Room staff are wonderful - especially the one that leads storytime. The Children's Room does not allow food for allergy reasons. (Baby bottles are OK!) This library also has a bookstore that's open a few days a week. We've gotten some great deals on children's board books at the bookstore.

I love this library. Not perfect, not even the Library of Congress--but this is one of the few…read morethings that makes me feel like Hingham is my home town.

I've always been a huge fan of public libraries and I love spending time in them. Hingham is…read moreblessed with one of the best around and it's really worth getting acquainted with this branch. For starters the librarians are consistently helpful and top-notch. They go out of their way to help you find whatever it is you're looking for and to be available for assistance. The library building itself, while outwardly a bit dated in design, is light, airy and comfortable inside. Sign up for emails from the library on their website and you will hear about upcoming musical concerts, art exhibits, movie showings, the book club, lectures, readings by authors, and a host of other offerings. The library has its own gallery where you can regularly view all kinds of art. In addition to the books, the library has terrific DVD and CD collections. There is art work that you can borrow too and museum passes available. And all this is free! We're so lucky to have a great library system in general but the Hingham library is really something special. It's a great place to spend time.