We had a horrible rodent problem at our home and felt completely overwhelmed and hopeless. Arrest a…read morePest responded quickly and came out to do a full inspection of the entire house, including a thorough walk-through of our large backyard. I was so impressed and appreciative that even under these extreme high temperatures they even crawled through our inferno of an attic, those guys deserve a medal. They explained exactly what needed to be done and the reasons for why this was happening to us. They provided a clear plan of action while assuring us they would guarantee their work until we were fully satisfied and felt safe again. Their customer service made a stressful situation feel manageable, and their treatment gave us such a sense of relief and peace of mind. Fast response, fair pricing, and great service when we really needed it. Highly recommend! Thank you Christian, Hugo and the Arrest a Pest team!! Will always support and recommend this local business here in the Coachella Valley!

I almost never leave reviews but I was so satisfied and was given such a high level of customer…read moreservice that is rare to encounter these days, that I am taking the time to write this now. I travel frequently and have two homes here in the desert, over the years I have had many different pest problems involving cockroaches, termites, and rats, and this company has always been able provide a solution. Their communication and follow through has continued to impress me. They respond quickly and offer resolutions that give real results. They care about your well being and have always exceeded my expectations. I like to support local businesses and Arrest a pest definitely deserve the recognition.

I came home from work one evening and found a rat in my kitchen. Needless to say, I completely…read morefreaked out! I had heard great things about Cartwright Termite & Pest Control, so I called them right away. To my surprise, Will came out after 6 PM because he understood I couldn't handle being in the house with a rat. He quickly placed a few traps in the kitchen, and by the very next morning, the rat was trapped. Even better, they sent a technician out that same day to remove it. The entire process was incredibly fast, professional, and stress-free. What impressed me most was how much they genuinely seemed to care about helping me during a very stressful situation. Everyone was friendly, reliable, and professional from start to finish. I highly recommend Cartwright Termite & Pest Control to anyone in need of pest services!

Cartwright has provided excellent service to the communities I manage…read more They are responsive and always there to answer my questions and address my concerns. I even went through a fumigation on a 94 unit complex and working with Cartwright made that process go very smoothly.

Disappointing after 10+ years as a customer…read more After more than 10 years of using Frazier Pest Control for both my home and business, I'm extremely disappointed with how my account was handled. The card on file for my business stopped processing, which I was completely unaware of. I continued paying for my home service and would have immediately updated the card and paid the balance had I known. Instead, three $55 services accumulated and my account was sent to collections. What is especially frustrating is that my voicemail greeting provides my email address. One simple email could have resolved the entire situation. Management has since acknowledged that their communication efforts could have been stronger. I will gladly pay what I owe--this was never about avoiding a bill. As a local business owner myself, I simply would not handle a loyal customer this way. Unfortunately, after 10+ years, I've canceled my services and will take my business elsewhere. My reply to below response : Thank you for responding, but I do want to clarify a few things. My business relocated next door over a year ago and the address remained exactly the same, so the relocation has nothing to do with this issue. We are talking about only three months of missed payments. You state that multiple voicemails were left, yet my voicemail clearly says I respond by text or email and provides my email address. If repeated attempts were made to contact me, I don't understand how that information was missed. After more than 10 years as a loyal customer, sending a $185 balance to collections was extremely disappointing. I will gladly pay what I owe. This was never about the $185--it's about how this was handled. I stand by my review.

I had been with them for many years. Then they started to switching technicians every…read moremonth.....each less responsive than the previous one. They would bail on appointments or be late. They provided no additional advice or expertise on certain pets. We moved on through 3 more pest control companies to finally find a good one.

I caution anyone from hiring on the Fly termite in pest control service. Their service was not well…read moredone, inconsistent, and they constantly lost payments. I am currently arguing with them over the final payment after I sold my home that they are saying I haven't paid, but I did. They're better choices in the Coachella Valley for pest control and I highly recommend you choose one of them and not on the fly.

I requested service for ants and spiders in my backyard, as well as possible rodent issues. - they…read morecame sprayed the outside yard perimeter, then told me someone would call me on Monday to arrange to have someone look at the back yard for treatment. I paid $150 for no one to call me for the follow up. Then when I did call they told me someone would be there on Tuesday afternoon- no one showed up or called. Then out of the blue in Wednesday they showed up - I could not stay (my brother just passed away and I am trying to make all of the arrangements). The customer service is horrible - no offer for a partial refund nothing but excuses and actually telling me that I was wrong on the date I was given. They will not put out the bait boxes because I refuse to continue service with a company that apparently has no regard for their customers time or concerns. The tech stated that he treated inside my house, which he did not as I never let anyone inside to spray because I have a large dog. Horrible customer service actually blamed me for their errors. Avoid this company or waste your money!

As we were moving into a house, a rat infestation was found and the landlord had PureCor come out…read more The technician was great and thorough and gave us important instructions for staying safe. The landlord didn't like that he confirmed an infestation and suggested complete treatment, so he called Palm Springs Pest Control to try and get a cheaper quote for less work. I guess he got it. Palm Springs Pest sent out a young guy named Christian, who did a cursory look and put down some poison traps, one in the house and a couple outside. He used a shop vac in the contaminated area and then sprayed something that smelled like Lysol and wadded up a "have a nice day!" plastic shopping bag and put it in the area of the entry hole the rats were using and called it "sealed and sanitized." The traps contained two poisons that are illegal in California as they are dangerous to humans and pests. I said this to Christian and he contended that it was okay, even though the trap was clearly marked with the poison name and the Palm Springs Pest Control Logo. We had Truly Nolan come out a couple of days later and they expressed surprise that not only were there new droppings but the bag showed evidence that the rats had been chewing on it. ln the two months we tried to get the problem solved, it never was. Palm Springs Pest Control removed their traps after two weeks and the pest activity has continued. Today we were in court with the landlord and he brought copies of texts with Christian where Christian was insulting us, saying the house was "dirty" (moving boxes), saying that when I asked about sanitation he said, "We aren't housekeepers" (it's not a housekeeper's job to sanitize hazmat). Worse, he was colluding with the landlord, taking instructions on what to include in the report and what not to. If you want an inept punk to come out to your house, put poison down to endanger you and your pets, and then shit talk you and gossip about your private residence with someone else, Palm Springs Pest Control is the way to go. If you want competence try Truly Nolan or Richard at PureCor.

Do not use this company. They cancelled / rescheduled twice during the sale of our home which is a…read morestressful time with time restraints to be met. We paid them immediately via the link they provided. We then for TWO months after keep receiving harassing calls and emails threatening to report us to collections for non payment. We provide our credit card bill showing the $175 charge went through. They said that would suffice. Then 2 weeks later they contacted us again with threats to report us. I then had to call our credit card to dispute the claim to get our money back to finally wake up this company that they were paid!!! We told them immediately when the first reached out that the invoice link they provided now showed $0 due, the credit card statement, reference and ID #s directly from the credit card customer service and that was not enough. I've wasted hours trying to get more and more proof this was paid. This is no way to conduct business Juliana Bhaskerrao!

Quick easy and affordable. Saw the problem and guaranteed the work. Highly recommend themread more

Show up on time, reasonable price, didn't up charge, honest, I will be using them again. Thank you…read morefor your service

I live in an apartment complex and my unit was set to be sprayed today. I went outside looking for…read moresomeone to see what time they would be coming in to spray. I met Carlos the owner of Nexxus. I have to say, Carlos was kind, professional, and informative on what he was going to do in my unit. I commend Carlos on his customer service. I would recommend Carlos and his company , Nexxus anytime you need extermination services.

Carlos with Nexxus has always been amazing for us! Fire ants appear... He's on it that day or the…read morenext day! Super friendly super helpful always on time! We've used many other services here in the desert for many years, Nexxus has been the best we've had.

I needed a pest control service on a short notice and Extermin8 Pest came out and took care of us…read more Great service and very responsive

Tracy has been great to work with and I'm so happy that I called him. I would highly recommend his…read morecompany to anyone looking for pest control services.