Disappointing after 10+ years as a customer After more than 10 years of using Frazier Pest Control for both my home and business, I'm extremely disappointed with how my account was handled. The card on file for my business stopped processing, which I was completely unaware of. I continued paying for my home service and would have immediately updated the card and paid the balance had I known. Instead, three $55 services accumulated and my account was sent to collections. What is especially frustrating is that my voicemail greeting provides my email address. One simple email could have resolved the entire situation. Management has since acknowledged that their communication efforts could have been stronger. I will gladly pay what I owe--this was never about avoiding a bill. As a local business owner myself, I simply would not handle a loyal customer this way. Unfortunately, after 10+ years, I've canceled my services and will take my business elsewhere. My reply to below response : Thank you for responding, but I do want to clarify a few things. My business relocated next door over a year ago and the address remained exactly the same, so the relocation has nothing to do with this issue. We are talking about only three months of missed payments. You state that multiple voicemails were left, yet my voicemail clearly says I respond by text or email and provides my email address. If repeated attempts were made to contact me, I don't understand how that information was missed. After more than 10 years as a loyal customer, sending a $185 balance to collections was extremely disappointing. I will gladly pay what I owe. This was never about the $185--it's about how this was handled. I stand by my review. read more

I had been with them for many years. Then they started to switching technicians every month.....each less responsive than the previous one. They would bail on appointments or be late. They provided no additional advice or expertise on certain pets. We moved on through 3 more pest control companies to finally find a good one. read more

Called their office to schedule services on 3/30/26 but had to leave a message as they did not answer their phone at 9:00 am on a Monday 3/30 or 11:45 am on a Tuesday morning the following day. On 4/1/26 I heard from their technician named Daniel and scheduled a consultation with him at our home on Tuesday, 3/31/26 and he arrived on time but couldn't find a solution to our house fly issue. He promised to speak to his supervisors and stated he'd call back the next day, Wed, 4/1/26. Despite several calls and texts he's never followed up with us again. A call to his business office was met with @we can take a message." They've never called us back either. They advertise as a family business serving the Coachella Valley for over 45 years but can't seem to service a prospective customer nor do they appear to care. We then took our business elsewhere and would not recommend Frazier Pest Control. read more

Was referred to this company for our ant problem and I couldn't be more pleased. Signed up for monthly service to keep the pests away. Great communication and amazing service so far also the price is super reasonable and definitely worth it. read more

Service is great always on time! The technician is friendly kind and has great customer service!

I can strongly recommend Frazier Pest Control. My technician, Ruben, is polite, attentive and I never have an issue with insects or pests. I highly recommend this company. read more

The guy came out and sprayed inside and outside and not the ants are no longer plaguing our house! Thank you so much!

Purchased a house a couple months ago. Frasier pest control did not only the inspection at time of purchase but had done several inspections over the prior year. They stated there was no termites present and no notable termite damage. You could see by the pictures that the termite damage is extensive. Come to find out that Joe Fraser and the person I bought the house from Vann Fraser have known each other for at least over a decade. It is currently being investigated by the government pest control board. read more

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It appeared that I had a rodent visitor in the home, so I contacted several local pest control companies serving the Coachella Valley area. Two companies REQUIRED that I signed up for a full year bi-monthly control service, of course at a monthly fee. One company offered a 1-time service, in lieu of an annual contract, at a ridiculous price point, and no guarantees of outcome. Using Yelp reviews I came upon Frazier Pest Control and saw excellent reviews for a local employee, Eric. I contacted the company, they fully explained their process to me, and they only offered a continuing contract if I wanted one. Their fee was reasonable and I booked a visit with them. I was so pleased when I was assigned Eric. He came in, listened to me, didn't take advantage that I was "freaked out" by the rodent, and he fully explained the process to me and why he was doing what he did. Eric laid the traps (both glue and snap). He checked back with me often over the next few weeks, assuring me that when something was caught, he'd come get it. Surprisingly this was one smart rodent. It took nearly 4-weeks, but eventually was caught. Eric showed up and took it away, and made a final appointment with me in a few days "just to be sure." Eric was amazing and Frazier is lucky to have him! Frazier and Eric is a STRONG RECOMMENDATION! read more

Use them for a termite inspection on a house I was going to buy. They found some wood rot by the corner of the garage. The seller gave them permission to fix the situation. To me, this is where they went wrong. Frazier Pest Control took a simple screwdriver and gouged out the wood rot. They then went ahead and proceeded to fill the gouged out hole with caulk. Whatever happened to cutting out the bad piece of wood and replacing it? I find this method, extremely cheap.& a quick fix to a problem that could be much worse. How do I know they got all the wood rot? This methodology makes no sense to me! I found out what they were going to do beforehand, and I called the company. Frasier pest control told me that the method of repairing wood rot is up to each individual inspector. They gave me his cell number. I called him and he called me back 48 hours later after he had done the work‼ He left me a voicemail and when I called him back, he never returned my call. The company again and they did nothing. I find this extremely poor Customer Service and will never use them again. read more

I don't know if our management company in Palm Desert will hire Frazier but the present company is clearly not doing much to control rats which ate the electrical wires in my car, etc. Troy came today and I've asked the management company to hire him but I never get responses although Troy has communicated with me consistently and came out today. He did an inspection of the common areas which is impressive given that I never see any pest control "people" even though we pay for pest control monthly. I can't actually give a review except to say that he communicated with me several times and came out immediately and spoke to the management company. My initial reaction is that Troy is extremely knowledgable and concerned about customer satisfaction and making sure he takes care of any problems that exist re; "pests" . read more

So I had a pigeon colony living under my solar panels. A truly great flock like one would find on the cliffs of Gibraltar. These beggars owned my roof and were making a toilet of it. We just moved in last month and discovered these avian pests after we closed. Every morning bird poop, feathers and eggs on my patio. This had to be solved and quick. We got estimates from four contractors and Frazier was the best. They worked with my solar company and cleaned all the accumulated nests and bird poop from under the panels. The crew from Frazier worked hard and fast and pulled out a wheelbarrow full of nesting debris and guano. They evicted the entire flock so the solar company could install critter guards. My patio is nice and clean. Instead of perching on my roof crest like a gang of hoodlums, the pigeons flew by my house just now without stopping. I am very happy. Highly recommend. read more

Excellent communication. Prompt and very thorough. We will use them again to do additional projects. Highly recommend. Family-owned and fair prices. read more

Super pleased with Frazier's service. Marcus inspected and treated both inside and out. The ant hills in the driveway were gone within 2 days. Best of all, we got family owned business service and the cost was a little over 1/2 what we were being charged for the same service by Orkin. Call Frazier. You'll be glad you did. read more

Oh my gosh! Please take caution when using this pest control company. We had a rat problem. They came out and actually sealed the dead rat in my water heater. They didn't remove the rat or the rat feces. They just left it sitting in there for me and my family to breathe when I called and asked them to remove it I never received a phone call back, rude arrogant and untrustworthy not to mention violation of California law read more

Frazier Pest Control - Dead rat Frazer Pest Control left in our water heater. Talk about code violation and disease factory! - Pest Control Near Me - Cathedral City, California

They responded quickly, were able to Accommodate my schedule for an inspection, and serviced my property quickly with thorough knowledge of my situation. read more

I love this company! It's family owned and they truly care about their customers. Troy was amazing in helping me find a monthly service plan. Moreover, Santiago who comes to spray the home is super friendly, on-time and really makes sure he gets every nook. You can't go wrong with Frazier! read more

Great service and very personable. The technician, Audric, knew his insects and what to use to deter them. Overall very happy with the service and the pricing; recommended the service to family members and friends. read more

I first called to get a quote and spoke to Ariana to first get some quotes and she was very friendly and professional and extremely helpful , After receiving our spray from Eric we have not seen anymore bugs Eric was very great to work with will definitely be back read more

Absolutely awesome, very considerate, punctual and clear with pricing. I actually look forward to calling them if I need anything. Great quality, reasonable pricing and most importantly good customer service! A quality severely lacking in most of the competition. read more

Frazier Pest Control was great - clear and timely communication, accommodated my changing schedule and were professional and kind throughout. After getting several quotes I realized how good of a value they offer too. read more

Their response to my original review was so silly. OF COURSE you'd "be happy" to come and inspect the situation so, when you find the termites you failed to find the first time, you can charge me a bunch of money to kill them. Let's break this down: The only thing I know about this company is they inspected this house and issued a signed statement saying they didn't see evidence of termites. Then suddenly there were tons of termites as soon as we moved in. Maybe there was something to see and maybe there wasn't, but why would I let them come for a second try when they possibly failed the first time? Ridiculous. Oh, and they couldn't schedule someone to come out for A WEEK anyway. There were termites swarming in my bathroom and I kinda needed that fixed ASAP. Anyway, we got the problem (which WAS termites, not ants - give me a break, lady, I know how to Google pictures of bugs) taken care of by another reputable service provider who came highly recommended. It was completely taken care of before the date they offered to come do a re-inspection, even. I stand by my recommendation to avoid them, even if only because you can find honest, quality termite specialists who will get things taken care of quickly. read more

I contacted Frazier after getting some good recommendations for them. Terrific person came out, did the inspection, told me the minimum fix would be over $250, I said that's fine. He left and said they would send a quote and we could schedule service. My dog loved the person who came out-I thought a good sign. Then nothing-no quote, no follow up, no communication at all. I can't understand why people come do an inspection and then won't follow up. Even if they don't want to do the work, a simple reply that says thanks, but we can't accommodate this job right now is better than just ignoring a prospective client. I had high hopes for them, but both my dog and i were wrong. I can't recommend them. I gave two stars because the initial appointment was done efficiently and the person who came out was knowledgeable and professional. I'll keep searching. read more

Excellent communication and quick service. Highly recommend this pest control company.

These people were great just didn't have work done only because I had done most of the necessary tasks Ruben indicated and didn't feel the need to go further into the detail work Ruben suggested. Super kind person understood my position not a pushy sales person,the lady that booked the visit to my home was easy to deal with very practical in all ways ( sorry forgot your name). read more

I think the technicians are great, but the administration and management is reprehensible. Unprofessional and providing no communication, this business is not worthy of YOUR business. I've used them in the past, but find they do not value clients and are more willing to throw you under the bus than work with you and address your concerns on your property, or with your billing. I would avoid! read more

I would like to say we started off on a bad foot but Frazier made it right! Although in the end we did not need a full service, they still came out to help us and let us know they were here to help us in the future. read more

Frazier Pest Control - Phone call never happened - Pest Control Near Me - Cathedral City, California

Mike made a quick, efficient diagnosis, showed me the area affected and quoted a price. When he arrived to do the job, he was on time and he had everything he needed to get rid of the termites in my kitchen. When he left, the area was spotless. The one year guarantee and his friendliness has made me loyal customer. read more

Really happy with the service Frazier pest control has been providing, Jose Perez has gone above and beyond to help me. I had seen a black widow in my house 2 months after my routine spray and Jose came out next day to spray inside my house for me at no cost. Even offered to move furniture for me to find the spider this company values its customers and doesn't charge an arm and a leg. Thankful I found them. read more

I expected to pay a lot for termite remediation work. I was so surprised when the bid came in far lower than expected. Then to top it off, the technician arrived promptly on time, quickly completed the work, and then cleaned up. I highly recommend this family owned local business to anyone needing pest control work. Honest, competent, and reasonable. You can't ask for anything more. read more

Christian was great he helped us out with our pest problem, he was very fast and courteous Fit us in right away ! read more

Best pest control company that I've dealt with. Technician, Jose is always prompt, courteous, and thorough - which is much appreciated. Cost is affordable. I'm very happy with the service. read more

Five Star Service and report. Inspection was timely, thorough, and professional. read more

Used for over 10 years, successfully, then went to sell our home, termite work certification had expired by 1 month, when termites and damage returned. Wouldn't "bend", cost $2,500.00, in repairs! Beware! read more

I highly recommend this company for pest control. They go above and beyond for their customers. I moved up to Yucca Valley from San Diego and used another company when I first moved out here. This other company was very rushed and not very thorough so I switched to Frazier and have kept them as my monthly pest control since. Jason and his team in Yucca Valley are amazing. Love this company and their amazing crew. read more

I'm so mad about the time I've wasted dealing with them. Multiple calls just to get someone to come out. Was told he would come back in two weeks to check the bait boxes. And then nothing. Have called multiple times again to get them to check the boxes and still nothing. Over it. read more

Do not let them do termite inspection for you. They will leave damage to the property. I am not happy with the methodology of their termite inspection. If you have them do inspection for you, they may leave the property with damage. I had thought that a careless employee did the inspection and left the damage. I got a call back from Joe the owner of the company to let him know about the situation. It turns out that he was the one that did the inspection and he stated that he did not do anything improper and that this was the way they inspect for termites. I have attached photos of the results of their inspection and the damage they left. read more

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Jason is great and nice, did the termite inspection for escrow at the same day as requested.

I tried dealing with my rodent situation myself for a couple weeks with no luck. I decided to call a Pro. I chose Frazier pest control after speaking to Andrew and setting up a consultation. He looked around my property and was able to quickly identify my problem areas. He set me up with the proper traps and took care of my rodent issue. I highly recommend Frazier. Andrew is a polite technician and definitely knows what he is doing. 5 stars, glad I chose them. read more

Frazier Pest Control has been servicing my property in Rancho Mirage since 2019. I have been very satisfied with their service, the price seems very fair and reasonable, and have had little to no pest issues. If I ever do have a specific issue, it is addressed ASAP. Recently, my technician changed to Marco. Marco is so great! He always texts me about what day and time he is scheduled to come to make sure that time will work for me. Then texts me the day of regarding his arrival time so I can prepare the yard. Marco is very thorough. When he is done, he tells me or texts me the details about what treatments were needed/performed and recommendations on when my pets can go back in the yard. I am so grateful for the good work with the treatments, extra attention to detail, the convenient scheduling and reminders, and the overall white glove service! Thank you, Marco and Frazier Pest Control!! read more