Everything, the cost, the work and how nice Aaron explains everything…read more I feel I am provided great service worth the charge.

They were fantastic, on time and fixed the problem! Lois was great and do a wonderful job!read more

We had a horrible rodent problem at our home and felt completely overwhelmed and hopeless. Arrest a…read morePest responded quickly and came out to do a full inspection of the entire house, including a thorough walk-through of our large backyard. I was so impressed and appreciative that even under these extreme high temperatures they even crawled through our inferno of an attic, those guys deserve a medal. They explained exactly what needed to be done and the reasons for why this was happening to us. They provided a clear plan of action while assuring us they would guarantee their work until we were fully satisfied and felt safe again. Their customer service made a stressful situation feel manageable, and their treatment gave us such a sense of relief and peace of mind. Fast response, fair pricing, and great service when we really needed it. Highly recommend! Thank you Christian, Hugo and the Arrest a Pest team!! Will always support and recommend this local business here in the Coachella Valley!

I almost never leave reviews but I was so satisfied and was given such a high level of customer…read moreservice that is rare to encounter these days, that I am taking the time to write this now. I travel frequently and have two homes here in the desert, over the years I have had many different pest problems involving cockroaches, termites, and rats, and this company has always been able provide a solution. Their communication and follow through has continued to impress me. They respond quickly and offer resolutions that give real results. They care about your well being and have always exceeded my expectations. I like to support local businesses and Arrest a pest definitely deserve the recognition.

They came in, did their evaluation, we agreed and they did their job!…read more Price was fair, and so far no pests around but their expertise and follow thru will continue for two more months. I also like the fact they are locally owned!

I reached out to this company for information regarding a service request and initially found the…read morecommunication to be professional. However, it did take a few follow-ups--about three times--before I was able to get the specific details I was asking for. In terms of pricing, their quote was comparable to other companies in the area. That said, I ultimately chose to go with a different provider who was slightly more expensive but stood out in terms of responsiveness and overall value. They answered questions promptly on Yelp and made it easy to schedule an inspection, which made a big difference in my decision. Since I did not move forward with this company for the actual service, I can't speak to the quality of their work. However, based on my experience, communication could be improved, even though their pricing is competitive.

Bob is ther most thorough pest controller we have had in the 25 years I have owned my property. We…read morehave tried several different companies. They all fell short and didn't find the trouble areas Bob did on his first visit! A true professional in a time of lesser trained corporate want to be's.

Bob is the best bug guy period. We have used bob for the best results and with no complaints. We…read morewent through quite a few and we won't change. Bob the bug guy is the best. Mike & Jackie Drummond

After experiencing concerns with my termite treatment, I was contacted by the general manager,…read moreMarantz Rico, who was kind, professional, and genuinely wanted to resolve the situation. He listened to my concerns and promptly sent Rudy Garza and Jason Elliott to my home. Rudy and Jason were exceptional. They took the time to thoroughly inspect the property, listened carefully to every question I had, and explained everything in a way that was easy to understand. They never made me feel rushed or dismissed and were patient throughout the entire visit. Their professionalism, knowledge, and kindness immediately put me at ease. What impressed me most was that they were committed to making things right. They developed a plan to retreat the home, addressed my concerns, and made sure everything would be documented clearly. That level of customer service and accountability means a lot. Thank you to Marantz, Rudy, and Jason for treating me with respect and standing behind your work. I truly appreciate the time, professionalism, and care you showed throughout this process.

We had a major issue. Rudy's showed up within an hour and took care of the problem. Excellent…read morecommunication, and top notch service!

Best service and truly reliable. I have used Mario now for 1 year for our house in Indio and can…read morewholeheartedly recommend him. He gets the job done as per the agreement without fuss and on time. What more do you need! Thank you Mario for your great service all the time!

We have used Mario at Premier Pest Services for almost 6 years and would wholeheartedly recommend…read morethis company. When we have had an issue he has always come promptly and has dealt with it in a professional manner. I actually call him Super Mario (he doesn't know this) because he always takes care of the problem!

Great friendly service definitely keeps the bugs away! I…read morelike that they answer their phone when making an appointment for service.

Robert Beckman did an exceptional job with Christian providing details explanations about termites…read moreand subterranean termites. They did a subterranean termite booster around home and treated my wooden deck that has active termites. Very knowledgeable and took their time finding live activity before treating.

George is responsive, personable and good at what he does. He promptly dealt with a rodent issue in…read moreour property and does our monthly pest control service at a great rate. Cricket chirps are gone! Has many years experience and I am glad to support a local small business.

Tired of paying way too much for pest control? Check out Desert Shield! The owner George is…read moreawesome. He always shows up when he says he will. He has extensive experience and knowledge. We have used him for a couple of years now and highly recommend Desert Shield.

Had an ant problem. Robinson came one time and no more ants. Very professional and a nice guy.read more

Robinson was very Professional, he was easy to communicate with and very knowledgeable about the…read moredifferent areas of the house. We set up treatment plan going forward.

I caution anyone from hiring on the Fly termite in pest control service. Their service was not well…read moredone, inconsistent, and they constantly lost payments. I am currently arguing with them over the final payment after I sold my home that they are saying I haven't paid, but I did. They're better choices in the Coachella Valley for pest control and I highly recommend you choose one of them and not on the fly.

I requested service for ants and spiders in my backyard, as well as possible rodent issues. - they…read morecame sprayed the outside yard perimeter, then told me someone would call me on Monday to arrange to have someone look at the back yard for treatment. I paid $150 for no one to call me for the follow up. Then when I did call they told me someone would be there on Tuesday afternoon- no one showed up or called. Then out of the blue in Wednesday they showed up - I could not stay (my brother just passed away and I am trying to make all of the arrangements). The customer service is horrible - no offer for a partial refund nothing but excuses and actually telling me that I was wrong on the date I was given. They will not put out the bait boxes because I refuse to continue service with a company that apparently has no regard for their customers time or concerns. The tech stated that he treated inside my house, which he did not as I never let anyone inside to spray because I have a large dog. Horrible customer service actually blamed me for their errors. Avoid this company or waste your money!