I live in the Chicago area and recently purchased a 2026 Land Rover Defender that I found on…read moreAutotrader from Jaguar Land Rover Cincinnati. I worked with sales associate Quinton Peeler and Finance Manager Thomas Gear, and I can truly say after buying many cars in my lifetime this was one of the best car buying experiences I have ever had. Quinton and Thomas were both extremely knowledgeable, response and helpful. They are both true professionals and great assets to Jaguar Land Rover Cincinnati. I highly recommend this dealership!

I purchased my Jaguar XF here a little over 2 years ago, and have always received excellent…read morecustomer service during any of my visits. I recently called about a question on my car and while on the phone the service manager suggested I make an appointment for a recent found issue with software concerning O2 sensors. I took my car in and as always they took great care of my car and I was in and out in no time at all. Everyone always treats me like family. Couldn't be happier with their customer service.

I just purchased a vehicle here at Dennis Smith Auto, and had the best interaction with the…read moresalesman Jeff Wilson! Jeff was not the typical salesman that I have interacted with over the many years of looking at vehicles, he treated me with the upmost respect and honesty. I highly recommend doing business with Dennis Smith Auto!! Thank you Sincerely Wayne Shaw

I would have liked to leave a positive review, but unfortunately, based on our experience so far, I…read morecannot. We purchased a 2021 Chevy from this dealership at the end of July and were told there were no leaks or significant issues with the vehicle. Shortly after bringing it home, we discovered a serious oil pan leak that cost us over $500 to repair. Unfortunately, that was only the beginning. The transmission then began slipping. We spent approximately $1,100 on repairs, and we were told the issue had been fixed. However, the problem continued, and we have now been told that the vehicle needs a completely new transmission at an estimated cost of another $6,200. We have barely been able to drive the truck since purchasing it, yet we have already spent a significant amount of money on repairs and are now facing thousands more in expenses. This has been an extremely disappointing experience.

My wife and I live in Indianapolis and we were looking for a BMW Z3. I conducted a search 200 miles…read moreout and found a very promising Z3 at Exclusive Imports in Cincinnati. I made a phone call and spoke to Bill and immediately felt comfortable talking to him. I had made a few phone calls elsewhere and when they heard I was out of town I really didn't feel like I was being taken seriously. I found myself staying on the phone with Bill and asking him a lot more questions about the car. I even started talking numbers. I simply don't pay the asking price when I buy a car and he asked me what I was thinking. I, of course, told him a lower number than what we would pay and he gave me a real honest number. I think it was because I told him I was serious and we would be putting money down on it if he could come close to what we wanted to pay (pending a test drive of course). I appreciated that he was willing to negotiate right away over the phone; I am sure he gets a lot of calls like that. Maybe I was making all the right sounds, asking all the right questions. I later learned that Bill has been in sales a really long time. So we drove the two hours and this car was a Gem! We really liked it. The one mistake I made was I didn't ask about DOC fees before I drove there. I felt they were a little high but, their shop being a small independent, I figured that probably accounts for a lot of their profit margin. With the new brakes and tires on the car, I didn't let it bother me too much. But before you ever agree on a price, at any dealership, be sure to get the out the door price; not just the sales price... He had told me they don't do financing so we put some money down to hold the vehicle. It took a few days to get it in order and get back there, being from out of town, but I kept in contact with Bill and he called me back a few times. He was helpful with his experience on what all we needed to do when buying a vehicle from out of state. We picked up the car yesterday and we are loving our new little roadster! It is basically a two-man shop. I think he called the owner Santo. He seems to be more in the background fixing up the cars they buy getting them ready for sale. Both were very pleasant and easy to talk to. Bill seems to know about a million people; he was born to be a salesperson. It was a very pleasant buying experience.

These guys are scam artists. Do not buy a car from them sight unseen as they misrepresent the…read morevehicles with the full intention of defrauding internet customers. Do yourself a favor and have a pre-purchase inspection done on anything from this guy before buying anything from them.

Rodney and Rob are both amazing service managers who work there.. they are highly competent and…read moretake care of their customers. I got the following preventative maintenance done on my 2013 328i xdrive which has 40k miles on it. Brakes installation, brake fluid flush and full, coolant flush and fill, front, rear differential and transfer case fluid drain and fill..

I found my dream car and it's located 2,400 hundred miles from where I live. The car is 18 years…read moreold. This could be a very risky purchase - there is no warranty for a 18 year old car! After doing my research on EAG I felt confident that the car is being sold from a very reputable car company. So I decided to contact EAG for additional information on the car. I sent an email and hoped to negotiate on the pricing. The car was about 10% higher than what I wanted to pay (compared to other similar listings on the internet). EAG was firm on their price and fully explained why. They are not just flipping cars. All of their cars are get a comprehensive inspection and get a full overhaul to bring the car back to new as possible. My car received about $8-$10k ***retail value*** worth of services and parts (Valve adjustment, oil pan gasket, belts, etc). All paperwork was done through email and FedEx. I was warned that the "rejuvenation" process can take several weeks before I can take delivery of the car. During this process, I received regular updates with pictures. When the car was ready. I booked my plane ticket (San Francisco to Cincinnati). The owner of the company pick me and my friend from the airport. We were treated to breakfast and a tour of EAG. We got an up close and personal tour of museum quality super rare cars (M1, Z1, M3 Lightweight, etc) After the tour, I finally pick up the keys to my dream car! The car was better than I imagined. The doors shut tight. No rattles. Everything felt solid. Everything functioned as it should (wipers, heated seats, AC, sunroof). I cannot believe that this was an 18 year old car. I chose not to ship the car back to California because I wanted to drive cross country to fully experience and bond with my *new* car. About 20 mins into our journey home, the tire monitoring warning and DSC lights came on. I immediately called EAG, and they told me to come back to the shop so they can look at the issue. They found a faulty sensor on one of the wheels and replaced it at no cost. We drove the car for over 2,400 miles, 36 hours behind the wheel, across 11 states, 4 time zones. The car was absolutely perfect and performed as designed. Once again, I cannot believe that this is an 18 year old car. EAG did a fantastic job and I am extremely happy with my purchase. Bottom line: You get what you pay for!

We were looking for a cheap and reliable car. We checked out the cars at Cincinnati autohaus and…read moremanaged to find an absolutely perfect car. Well maintained, clean, even all the little bells and whistles still work. It needed a new battery, which they threw in for free. When you buy a cheap used car, it's a gamble. We were grateful that Faleh was upfront about the risks and didn't pull the "used car salesman" stchick.

Faleh and Cincinnati Auto Haus literally saved my life last week. I had a wobbling steering wheel…read moreon a Saturday night at 7 p.m. I was back in Cincinnati for a short visit. Faleh immediately and kindly assessed the situation over the phone and opened the shop on a Saturday night to fix the problem when he realized it could be serious. (although he had a prior engagement and plans with the family) My car issues turned out to be a threaded tire with a worn out belt. If it weren't for Faleh I would have either had to stay another night in Cinci or driven with a damaged tire with detrimental consequences. If you need a car or if you need to get work done on your car, do not think twice. Go straight to this place. Faleh and the team will honestly assess and address the issue. Great service. Reasonable prices. They go out of their way to help if they can. I just can't say enough good things about Faleh and the team at Auto Haus. HONEST Genuine Esperienced Service. Thank you, Thank you, Thank you. Thanks again for everything. And God bless you.

Whitewater provided me with the best customer service and buying experience I've had yet at a…read moredealership. Bob was a pleasure to work with and his approach to sales was refreshing. The fair, simple negotiation and process to get everything sorted was awesome. No extra back and forth or drawn out process to add warranties and extra costs. The truck I came in for was in need of tires, and I wasn't sure if that was something I would have to pay for on top of the listing price, or if it could be negotiated, etc. The first thing Bob told me (before I even brought it up) was that he won't sell a car with bad brakes or tires. He had the tires replaced with a quality set, even had a second key made, and the truck was spotless when I finally picked it up. I will absolutely be looking to Whitewater Motors when we go to buy our next vehicle.

I recently purchased a used vehicle from this dealership and wanted to recognize the excellent…read morecustomer service I received. After purchasing the car, I had a couple of concerns that needed to be addressed. Bob was incredibly kind, patient, and genuinely wanted to help. Bob went above and beyond to find someone to repair my headliner after I had been told it couldn't be done, and he kept working to help me through the process. While the repair itself didn't turn out exactly as I had hoped, I never doubted that he truly cared about making things right. That's something you don't always find these days!!!!! Buying a used car can come with unexpected challenges, but having someone who treats you with honesty, kindness, and respect makes all the difference. Thank you Bob for going the extra mile and for taking such good care of us. I truly appreciate all of your efforts. I will refer as many people as I know and will absolutely purchase another vehicle from you in the future.