I had a good experience here. Bryce kindly did a random color consult with me for a full foil color…read morecorrection. Bryce let me make the choices but also described what each choice would mean for my overall hair color. I was impressed by how clear and knowledgeable her explanations were. When it was dry, I saw what a masterful job she had done. The concierge was also very professional.

They refunded my $267 (balayage + toner + blow-dry), but my hair is still left very damaged--it is…read morebleached white at the ends and pieces of my hair are snapping off. When I confronted the salon at the end, they said there was nothing wrong with my hair.

Rana is wonderful! The salon itself is super clean and the stylist always knows what to do with my…read morehair for the best outcome. I have been going there for years and continue to go because I know that my hair will be done correctly every time.

Highly recommend. Bo is my go to stylist. She is very skilled in styling natural curly hair…read more Normally I have her straighten it and it looks great.

My family has been coming here since Helen opened shop. My mother actually followed her from anther…read moresalon! The stylists are lovely, funny, knowledgable and truly FINISH a hair cut. They work with you to realize the best style for you, and incorporate your vision for your hair into reality. I have yet to walk out with something I didn't ask for or love! If you are going in, ask for Nikki!

Not sure. Making an appointment is next to impossible. I couldn't find a website booking system…read moreonline, and I called multiple times, on two different days, without an answer. I'll try to visit again because I wanted a service with Aveda products, but I may need to drive somewhere else.

Owner is rude she insisted that my mom is old since she wanted to add some low lights. Who are you…read moreto insult my mom??? You are older than her! Finally she said okay to her and added 2 pieces of ugly brown streaks. Her skills set and customer service is horrible!! I brought her to a different salon and they did a wonderful job adding some low lights color! My daughter had to wait in the car to keep from going off on this Le place!

I've been getting my haircut here since forever. For $10, they'll cut men's hair in any style you…read morewant. No appointment necessary, walk-ins welcome. Try to come during the weekday mornings or plan on waiting more than an hour. This place is run by the Le sisters. Not much to do while you wait, but run across the street and get some snacks and you should be good to go. They will chat you up in Khmer, Vietnamese, or English. You could literally say "the usual" and they'll remember. This is not a feeder-salon for new recruits. You will get professional treatment here.

Just don't go to Mikaela. Attitude & zero accountability if you question something. Rude. Not…read moreprofessional at all.

Very disappointed in the salon. A friend of mine had gone there earlier and said she didn't like it…read morebut I wanted to give them another chance. I live a fair distance away, but work in near the area, So I booked an appointment .Then I get a phone call from them, saying that the stylist wasn't able to see me and could I switch to somebody else. I told them I wanted to call them back just to check my schedule. Within 10 minutes. I got a text saying my appointment was totally canceled. What is going on over there? I had also gone over there earlier just to check out the salon and they were also closed. So their hours listed online are incorrect. Sorry two strikes and you're out. Don't go there if you want good service.

I'm starting this review with what I said to the owner (who was also my stylist) at the end of my…read morefirst and last visit to Amirage when she told me my wash, cut, and blowdry was $59: "You guys are so expensive". Generally, when a client says this to you about a good or service you have just provided, the first and most logical question the merchant should ask him or herself (or the client) should be: "do you ¬feel that what you received was worth the money?" (spoiler alert: no. I don't). Instead, the owner of Amirage salon made multiple justifications as to why she charges so much for the haircut: "We only use organic products", "I believe in training and education for myself and employees", etc. What's that you say? I should have gone to the website and checked the prices. Oh, I did. They're not listed. Had I only paid $30 or so for the haircut, I wouldn't even be writing this review. It's simply my frustration with the salon's audacity to grossly overcharge for the service, ambiance, and experience. I went in to Amirage because I had a $50 Spa Finder gift card and this was the closest salon to my parents' house at which I was staying for a local bridal shower and wanted to get a trim and blow out. I have stick straight hair that I keep very long without layers in the back and keep parted in the middle. Very simple. I told the owner I wanted no more than 1/2" trimmed and just have the front layers cleaned up. At one point I looked down to find a 1.5" chunk of my hair in my lap. My hair is now medium length in the back. The front layers are choppy and uneven. They are not the work of someone dedicated to continuing training in her craft. This is a haircut I could get at Supercuts. I've spent less on Newbury Street and received a far superior haircut. She also kept getting water and soap all over the sides of my face while she washed my hair which drives me nuts. I shouldn't have to towel off my face after getting my hair washed ESPECIALLY if you're so dedicated to improving your craft that you justify the cost of your hair cut to your client as contributing to your own personal training. The salon itself is outdated and mismatched in a strip mall (that is also outdated) with neon office lights in the ceiling and what appears to be mold in the bathroom around the sink fixtures. I actually thought at multiple times in my visit (before I knew the cost of the cut) that Tabitha should take over this salon. I went to the bathroom when I first arrived and actually thought about leaving because the place was so outdated and not cared for, but I really needed the cut and blow out and had the stupid gift card. I should have trusted my instinct! The cabinets over the hair washing sinks were one color on the top (wood) and another on the bottom (black, 90s style). There was a broken, plastic rolling cart (similar to what you would get at Target for $9 for a dorm room) just sitting in the middle of the cramped styling area. The table set in front of my stylist's chair for me to put my purse on had dust in all of the crevices. I could tell because the table was black and the dust was so think that it was an even white layer. Just a thought: maybe use the $59 to hire a cleaning person or buy some Pledge wipes. The mirrors are relics from the 90s with splatter paint on the borders. In fact, half of the salon was leftover from the 90s. I assume the other half needed repairs at some point, so it was just replaced with something entirely different (i.e. cheaper). I went to the salon's website and noticed that NONE of the pictures are really from the salon. Don't be fooled. This place is a dump. Amirage was crowded, mismatched, poorly lit, and cheap looking. My only hope is that anyone reading this will visit the salon first to see for themselves before receiving a seriously overpriced, mediocre haircut. I gave the salon 2 stars instead of 1 because my stylist was very, very nice. I'll give her that.

Having never received a service from them, the review is strictly based on their customer service…read more I ordered a 150$ gift certificate for my mother who goes here. After two days I never received a confirmation for the purchase not did I receive an email reply or a phone reply. I will not purchase through them again.

Comfortable space. Excellent consultation. Beautiful hair color. Fun stylists. Online booking is a…read moreplus

I went here upon the recommendation of my friend who spoke very highly of the service there. I have…read moreto admit, I'm more of a "Supercuts" gal, but was in desperate need for a "real" haircut. Stacy did a wonderful job! She made me feel comfortable, was easy to talk to, very cheerful and cut my hair exactly the way I asked her to. The salon is cute & cozy with a relaxing ambience. There was no wait and everybody there was extremely friendly. The cost was totally reasonable, too. I have been converted back to a real salon!!

I visited Diva's Salon for the 1st time. The salon was tidy and Being new resident of Lowell I just…read morekinda picked the salon when I was walking by. The owner greeted me immediately and took me with in the hour. There was a huge language barrier and I was concerned she didn't understand what I wanted. I have 2 all over colors plus highlights and lowlights. With my relocation It had been awhile since I visited a salon. The owner put me in her chair and was so sweet and friendly. My hair came out better than I ever expected and I highly recommend Diva Salon to anyone who wants a perfect hair experience and reasonable prices and clean and tidy.

My sister recommended this salon. I drove 40 minutes to Lowell to get a blow out. From the moment I…read morewalked in, I told the owner what I wanted it. She then insisted that's not what I wanted, and I needed a relaxer. When I insisted I wanted a blow out, she then insulted me by asking if I ever had a blow out before. Then she turned over to her multiple friends who were in the salon and started speaking Spanish while glancing at me. After her assistant washed my hair, I sat on the chair for at least 1 hour. Although she was finishing up another client (which I completely understood). When she finished up that client, her & her friends took an extended lunch break. Not once during the 1 hour plus I was waiting, did she or her assistant say one word to me. When she finally did my hair, again not one word. Not even, what's your name...nothing! Most hairdressers I've been to, would at least try to engage in at least minimal conversation with a new client. Honestly I felt like she didn't want me in her salon, and if I hadn't driven so long to get there, and had an event the next day, I would have walked away. Even when she finished my hair, she got up and walked back maybe 6 to 8 feet. I had to ask her how much I owe her. She told me $30. I only had two $20 bills. I was so embarrassed and angry, I just gave her the $40 said thank you and walked away. Even then, she said nothing to me until I got to the exit door, by then she really she got a $10 tip for treating me like shit, that's when she said "thank you honey." To be honest, she is talented. My hair came out great. If she wasn't so unprofessional and downright rude to me, I would honestly give her a 5 star. After leaving the salon, I was so angry and hurt. It really left me wondering why she would treat me the way she did.