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Lowell, MA

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Phany's Hair Boutique

3.4 (27 reviews)

Services - Phany's Hair Boutique

Applying hair extensions

Phany's Hair Boutique Photos

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Reviews With Photos

Random highlights.. barely any ombre... what happened?
Jean T.

I was so hesitant to do this review because Phany was so sweet throughout the whole process. I originally wanted a subtle gray balayage ombre tone to my hair but she wasn't able to do it in one session so I opted for a blonde balayage ombre instead. I live almost an hour away so I didn't think it was worth the drive to come back for extra sessions. After Phany was done with my friend's hair she went to the back to get more bleach for my hair. I asked her if she wanted to see a picture of what I wanted first and she said no. That should've been a red flag to me but I showed her anyways. I showed her two pictures, both with blonde ombre but one picture had some gray on the bottom. I asked if she was able to do that and she said she will try to do the gray on the bottom. It all went downhill when a customer came in early for her appointment. After she was done foiling and bleaching my hair, she went to wash, dry and curl my friends hair. Her hair is short at shoulder length which all consisted of ~20 to 25 minutes of finishing. Then she took off my foil. I thought there was more to it since she said she'll try to get my hair to be gray on the bottom. She ended up drying and curling my hair after and that was it. I looked in the mirror and saw only slight difference to my original hair color and really blonde bangs (think 90s hairstyle). She told me my hair will start fading and get lighter. I felt like she rushed my appointment for the customer that came in early. I also felt the same as one of the reviewer on here that it seemed like she just wanted me to come in for more sessions. I messaged her a couple days after my session and asked if I was supposed to be doing something to get my hair lighter and she said to wait a week. She's correct in saying it will get lighter because it did but not to the color I originally asked for. I believe if she kept my hair in bleach and foil for longer she might've been able to achieve the color I asked for. Again, she was so sweet but I won't be going back to her again.

Black to blonde ombre balayage
Annie L.

I still love and recommend Phany. She is so sweet and gives you exactly what you want. I've come back to her after 2 years and I am just as impressed. You get exactly what you pay for and her prices are unbeatable. Her boutique is very clean and quiet and parking is not hard to find. I find myself very relaxed.

Fiona H.

Phany's awesomeee! I came to watch my friends appointment and booked one for myself right away. She's really accommodating and tries to be as flexible with her schedule for you. I showed her a picture of what I wanted and she worked as much as possible to make it happen. My hair was choppy and super contrasting but she blended it so well in one session! Anyways she's really quick and her prices are unbeatable! I highly recommend everyone to come here for good quality service!

Oanh P.

Convenience is key! The salon is a good size. Parking is plentiful both in the lot or street parking. I found Phany through Instagram and I'm staying with her. I came in for a balagaye/ombre on Monday. She quickly ask me what I wanted and went to mix up the dye. She's really fast with her hands. We chit chat our way through and the process took about 2 hrs and I was on my way home. My hair looks great. Unfortunately I couldn't take a good picture of it though. I'll be coming back!! For sure.

The results after 2 hours....this is how she let me leave the salon

Phany was nice however this is how I left the salon. I understand she had a client waiting in the chair but why would she let me walk out of the salon looking like I had a month of regrowth. I usually ask for balayage and this is how it came out. I am very disappointed and feel like her quality is not as it use to be. I would never recommend her

Vivid purple hair
Jenny N.

Went here a few days ago and I finally found my hair stylist! Phany knows EXACTLY what you want! I can finally say I am very, VERY satisfied with my hair. Worth spending all the way here than at any other place. Definitely coming back!!

I was really excited to come to Phany's because from the looks of her photos, her work looks amazing !! ESPECIALLY the color and tones of her work. I made an appointment and she fit me in for an early 8 am. I showed her a picture of what I was leaning towards and right off the back she seemed like she knew what she was going to do. She starts foiling my hair and makes a comment about how much hair i had then proceeded to dye my hair. Right when she finished bleaching, another customer comes in and she begins to work on her. After some time which didn't seem that long she brings me to the wash to rinse out the bottom half of my hair. I'm not sure why she did it so quickly, bc now that I look at it, it seems like nothing was done to my bottom layers. She lets the rest of my hair process then after goes to the other client. She comes back, mixes the toner and pours it in my hair, rubs it in and told me it's gonna take a few minutes for it to process. She was extremely nice but now that I look at my hair, I'm so disappointed and I feel like I just wasted 160 dollars for my hair to just look the same. The first pic is what I wanted and showed her, the second is what I received. Basically wasted money for my hair to look the same as it did before. Honestly recommend finding another hairstylist unless you'd want to just throw away money.

Was so scared to cut my hair but I absolutely love it! She did a great job as usual as well as he color

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Phany does amazing hair best in Massachusetts worth the drive from anywhere! She books out pretty quick so get appointment.

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Ask the Community - Phany's Hair Boutique

Review Highlights - Phany's Hair Boutique

“She quickly ask me what I wanted and went to mix up the dye.”

Mentioned in 2 reviews

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Eyeful Beauty - Tuesday no curls

Eyeful Beauty

4.2(85 reviews)
0.8 mi
•$$

Karen is the best! 26 years with wild and curly hair that no one knew what to do with - I've seen…read moreher twice now and it's been literally the only two times I've ever liked my hair immediately after a cut. The salon's environment is great too, very friendly and homey. Highly highly recommend!

The stylists are excellent, the pricing and lack of transparency on costs is concerning…read more I've been a long time client who has had excellent cuts and colors. A year ago or so the owner sent an email and embedded in the email was a disclosure clients would be paying for product (hair dye, etc). Eyeful is also an eco salon, wonderful, but clients pay a fee for that as well. A small color service cost me nearly $60 in product and nearly a $10 "eco" fee. They are constantly raising prices and promoting stylists to charge more. In 18 months it's been over a 50% increase for the same services between periodic service increases, stylist promotions creating another service increase and the product/eco fee which is quite substantial. I understand life is hard right now, but I don't know anyone whose salary has increased significantly, and with the state of the world most of us are fearful we won't have a job in the not so distant future. I'm going to have to take my business elsewhere. Luckily there are several salons in the area that will provide the same service for half the price and do not place the cost of product and sustainability on the clients. As a Lowell resident I want to support local, but when local is so out of touch with pricing compared to every other salon in a 5mi radius, I have no choice. I know eyeful provides a range of stylists to fit your "budget" but there are skilled stylists in area salons still coming in well below eyefuls price point that I don't have to sacrifice experience for a lower price. This was truly a sad review to write.

Photos
Eyeful Beauty - Saturday with curls

Saturday with curls

Eyeful Beauty
Eyeful Beauty

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So Sopheak Salon - This was from today. I loved it. She cut my bangs too.

So Sopheak Salon

3.7(6 reviews)
0.6 mi
•$

Overall amazing. I wanted to have a change for the new year and So Sopheak changed this experience…read morefor me! I've been browsing and researching salons that specialize in color for months. I wanted to get a silver and purple balayage but most of them were pricey. Most of them recommended that I come in after 2+ sessions to get the hair I wanted but the price wasn't in my range. The experience I had was very welcoming. She was very interacting, insightful and such a lovely lady. Although it took 4-6 hours from multiple bleaching and color processes, I was very satisfied with the way my hair came out to be. It was exactly how I wanted it. I will be coming back here again!!

I went from having natural black (non dyed hair) for 5+ years and she was able to color my hair to…read moregray in a matter on 4/5 hours! I was so happy with the results. I get so nervous with cutting/dying my hair but I now have a go to when it comes to color! I'm growing my hair out now after being short so she's only ever done a trim but it's what I wanted! She's always so friendly, and wants to make sure she does exactly what I want because SHE CARES SO MUCH ABOUT HAIR and wants you to love it! She prefers you to text her number instead of call because it's easier for her to respond that way so it's super easy.

Photos
So Sopheak Salon
So Sopheak Salon - This is the second time I went to her. My hair faded from gray to blonde and I went back to gray. Session took about 1.5 /2 hrs.

This is the second time I went to her. My hair faded from gray to blonde and I went back to gray. Session took about 1.5 /2 hrs.

So Sopheak Salon - Platinum Blonde

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Platinum Blonde

Salon Karma - Salon Karma is located in same plaza as Kyoto and has plenty of parking

Salon Karma

3.8(23 reviews)
5.8 mi
•$$

I saw Ashley for three years until my family relocated. I'm getting my roots dyed somewhere in the…read moreMidwest tmrw, and I wish I could teleport Ashley here! She's great--never pushes products (she's seen the state of my teeth and shoes) and instinctively has known what hair dye best goes with my skin tone (rosacea, ie pink). Even better, she's a hospitality professional--she is good with chatting or not, depending on your mood. I never felt like I was being rude or we had to fake small talk. If I wanted to read my book, she was all about it. Additionally, Ashley so far has been the only hairdresser my toddler son can tolerate! Dreading tmrw without Ashley--but grateful she sent me off with my hair dye brand and mix ratios. She made this elder neurodivergent millennial who hated hair salons look forward to her time in the chair! Brava

Unfortunately the worst experience ever. I have literally never left a review before, but this…read moreexperience was honestly really horrible. Would not recommend. I came in asking for a basic brown balayage with lighter pieces and made it very clear that I do not like red tones in my hair. I even showed a reference photo. I ended up with noticeable HOT PINK highlights, which was completely unexpected and not what I asked for at all. There was no conversation or confirmation that any kind of pink tone would be added to my hair. I gave the salon a chance to fix it and came back, spending over 8 hours across 2 days trying to correct it. Unfortunately, the end result still has red undertones and now looks muddy, not like a balayage. What made the situation worse was the way it was handled. The owner was dismissive and blamed the result on a very slight color filter on my phone, saying I "should have known" I was getting pink. Even if a photo looked slightly warm, that does not justify adding hot pink tones without clearly communicating that to a client first. The owner honestly seemed annoyed that I was there and barely finished drying my hair. When I expressed that I was still unhappy after spending $300 on something that wasn't what I asked for, I was told I would have had to pay that amount regardless, and the conversation was essentially shut down. I also tried calling afterward to resolve things and never received a response. I understand that miscommunications can happen, which is why I gave them the opportunity to fix it. But the lack of accountability, poor communication, and unprofessional attitude made this a really frustrating experience. I literally cried for hours straight after coming home with pink hair, and then to be told it was my fault and to not be offered a discount/ partial refund is CRAZY. This is the reference photo I showed, what I received, and then the "correction"

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Salon Karma
Salon Karma - Salon Karma front desk

Salon Karma front desk

Salon Karma

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Phany's Hair Boutique - hairremoval - Updated November 2026

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