The entire staff and Dr Sanders was comforting and professional from start to finish. highly…read morerecommend !!!

I was referred to Dr. Salem by both my optometrist and my brother. Couldn't be happier with the…read moreoutcome and my experience! I had cataracts removed and lenses implanted! My vision is awesome (no glasses needed!) You get what you pay for; if you don't mind glasses or contacts, get the inexpensive lenses. I saw no reason to only barely improve my vision so opted for the top of the line! Best decision ever!

Dr. Gregoria is awesome. He is very professional, friendly, and I feel he sees his patients as…read morepeople first. He made some recommendations based on my unique situation and occupation that enhanced my vision and comfort with both my glasses and contacts. His staff was friendly, and alerted me to an opening when someone else rescheduled. I could not be happier.

First time here for my annual eye exam and was very thankful they were opened today on a Sunday,…read moreNYE from 10am-4pm. (They're typically closed on Sundays) Appointments can be made online ahead of time which is what I did and was easy peasy to navigate. The clinic was super clean and everyone was super friendly. My son and I saw Dr. Salazar today and he was personable and thorough. I didn't really need to ask him questions because he explained everything clearly. I also love that they have high tech equipments here. Love the service provided and will definitely be back next year!

Doctor Nguyen and her staff are all very friendly and welcoming. I was greeted by Jennifer who took…read moremy information and asked how I've been since my last appointment. Since I was early for my appointment, she began helping me find some new frames. When Dr Nguyen performed my eye exam, she was very thorough and she explained things in a way that I could understand. She answered my questions. I felt comfortable and never felt rushed. I have been a patient of Dr Nguyen's for several years and have always had the best experience with her and her staff.

I had my vision control in Vision Source. At the end, the…read morereceptionist gave my balance higher than I expected. The reason was the new machine to check the eyes, has additional cost for the customers. I disagree, because the equipment is to get the best eyes exam.

Gary and his staff were polite and timely with my eye exam. I had some concerns with my left eye…read moreand wanted to get my annual exam out of the way at somewhere local. While their website booking was down, I called in and was able to book an appointment within 2 days. Google Maps takes you to the right place - it's a small parking lot. Inside is a bright and welcoming lobby. My eye exam went smoothly and Dr. Nguyen showed me the images of my Meibomian glands, which indicated that I had a stye in both my upper and lower eyelids. No wonder the swelling was so bad... I was sold on a special moist eye compress mask and did not purchase any frames or lenses during my visit as I had to get back to work. The eye compress price was comparable to Amazon's. The office staff were even considerate enough to give me some sun filters after the dilation for my drive home as I'd forgotten my sunglasses. Overall, a very pleasant visit, about an hour and some change because of the dilation time for a new patient. Would come back again!

We chose Eye Impact appt couple of years ago and at first we thought they were great because of the…read morereviews. We go there ONCE a year. Mr. Nguyen is amazing, but I couldn't say the same for the front desk. We just noticed that they have a double standard and they cater to certain people and treat certain individuals differently. Not going to get into that. I didn't see it then, but front desk is not as friendly as I thought. I see it now, after this incident I'm about to tell... I made our annual appointment for 2025 recently and had to cancel because the whole family got sick. I had an appointment for all 3 of us on the same day and I had to cancel. They usually were accommodating for my family. But, when I called to reschedule, I was told they no longer can do 3 at a time and would have to split it. I found that weird but-- I was ok with that. So I rescheduled and I usually make appointments to hold the date, then check with my husband if that would work for him. And usually it's ok. But I did mention to Marissa that I have to check with my husband and if it doesn't work, I may have to cancel. And for the past 2 decades I've been making ANNUAL eye appointments for my family-- this was the first time I've ever heard of a dental office telling me that if I keep canceling, we would need be on a walk-in basis. Her tone was condescending and I can tell she had a problem it. First of all, scheduling and rescheduling is your job! To accommodate customers. That was enough for me to not want to see them ever again. Nothing on the optometrist, it's all the front desk issues. So I called to cancel my appointment and informed Marissa that we will no longer continue to go to them. And all this woman said, "ok." That right there shows a lot. Not wanting to know the reason and not trying to keep customers. It's sad that just because the front desk is a certain way, your boss lost 3 customers. No thank you.

Had a blast attending and visiting NASA. Place is huge and people are nice. The tour was very…read moreinformative and highly recommended for everyone visiting. You'll get a better understanding of what NASA is and did!

I have recommended NASA Vision Center to many. I was overdue for my visit. I appreciate all of the…read moreinformation Dr. Thomas shared. He goes beyond the exam and shares valuable information that can help me. The pre-exam gentleman was very professional. The young lady that helped me with picking out my glasses was such a delight, and I enjoyed my time with her. And, I love the three pair of glasses I picked out! They are beautiful and fit great! I have received many compliments on my new glasses.

Ever since my go to eye doctor moved out of Pearland, I've been on a search for a new optometrist…read more My search has been going on for years. CustomEyes Pearland was highly rated so I decided to give them a try. Scheduling was pretty easy. I went online and requested an appointment and was called back in a fair amount of time to finish. Their office is located right off 288 and Broadway, easy to get to and has plenty of parking. I arrived early as requested and there was still a bit of a wait even after my appointment. We started off with all the usual tests prior to seeing the doctor. Times have changed when it comes to yearly exams. There is alot of new tests they recommend which also comes with more out of pocket expenses. I found the front desk and others to be straight business without the service with a smile. It's not a must, but it does make you feel a little more welcome. I saw Dr. May on my visit and she was a pleasure to see. Super friendly and very knowledgeable. She ordered a few trials for my contacts and sent my on my way. After that is where I felt service went downhill. I have high astigmatism and I knew there would be a wait, but it was almost 3 weeks without a call from the office. I called once and they said they would get back to me and they didn't. The next time I called about a week later, they said one of the two trials were there and waiting to be picked up. How was I supposed to know that without a call. The same thing happened with my second trial. I just found it odd that I had to reach out every time. Needless to say, though I liked the doctor I saw, the overall customer service left alot to be desired. I didn't even end up using my yearly benefits here. I'm glad many people have liked the service here, but I will keep searching.

Updating my experience. A few weeks ago, I had an appointment for an eye exam which went very well…read more The front staff took time to walk me through the entire process and helped me pick out my glasses. However, I went back a few days ago since my vision did not seem quite right with my new progressive glasses, my very first pair of glasses ever. After explaining several times that something wasn't right, I kept getting push back and was told that I simply need to get used to wearing my glasses. Finally, they told me I could take new measurements, after going back and forth. We took the new measurements and it turns out, adjustments to the measurements and the prescription needed to be made. I should not have had to press the staff like that to make sure my measurements and prescriptions were correct.

Hard to believe the few one star reviews here when most are 5 stars. I can only concur with those…read moregiving Dr. Nguyen high marks. My wife and I started seeing her 6 years ago. We had been going to a large national chain and found them overpriced and the exams were so basic. Dr. Nguyen is by far the best eye doctor we have ever seen. Her exams are thorough and she takes the time to answer questions and educate the patient on what is happening to their eyes. We are older, I am turning 70 and my wife is 76 so we want to extra diligent in taking care of our vision as we get older. Some doctors rush through the exam but not Dr. Nguyen. She also has some of the newest and best equipment that her assistants use in the pre-testing area in the front of the office. And her staff is great, they helped us figure out a few things with our insurance and that saved us over $100! We will go back every year to see her and get our eyes tested there.

The Dr was amazing. The front house staff is another issue. Inconvenienced, hurried and not…read moreforthcoming with information. I got my exam on 12/9 and have been expecting my trial contacts which at other costcos and places I have been generallly take about a week to ten days. When I heard nothing, I stopped back by and was told oh we have to wait on Costco so it could be a month. WHAT? Seriously, that is unrealistic and as soon as she delivers the information she turns and starts doing something else. I may have liked the Dr but I will never go here again

This optical shop has been unreasonably overcharging customers for many years. They collected…read morepayments from customers for services that should have been covered by insurance; however, to avoid the hassle of filing claims, they required customers to pay the full amount out of pocket. When customers requested that they file insurance claims--and even when the insurance company proactively contacted them with the same request--they flatly refused to cooperate. Furthermore, when customers asked for copies of their receipts or copies of their eye examination results, the staff repeatedly stalled and withheld the documents. When a customer discovered that they had been charged for unjustified fees on multiple occasions--and, worse yet, that the lenses provided had been manufactured with incorrect prescriptions--the shop owner became hostile, physically expelled the customer from the premises, and threatened to call the police. The owner is arrogant, rude, and refuses to issue any refunds. This establishment is a family-run business owned by a Vietnamese couple; they are malicious, greedy, and engage in deceptive practices against their customers. I urge everyone to avoid this shop--proceed with extreme caution!

The Optometry Group in Friendswood, TX is the absolute Best! Maribel and the other staff members…read moreare Great! This eye glass facility is very competent, detailed, and professional in handling all our family's eye management needs. I wouldn't see myself going anywhere else but here and I recommend you do the same! Thank you Maribel, Dr. Tom, and all the rest of the staff at the Optometry group for all your continued care and help with our family's sight and eye needs!