This is the Pinnacle of eye care places, honestly…read more But in reality, it's not bad. Barbi is satisfied after coming here a few times and they have usually helped her out with what she wanted. It's a little weird that there's an eye place inside Target,m but I guess it makes it more of a One-Stop Shop. Not that I'm a fan of one stop shops in general, I'm not.

Dr. Driggers was very professional and accommodating. The exam was quick, but thorough, and…read morereasonably priced.

We LOVE it here. This is our fourth optometrist in 18 years and so far our favorite. They are so…read morekind, and so patient. Both Dr. Lee and Dr. Bub are extensive in their explanations, very knowledgeable in different medical conditions that can affect your eye sight. Dr. Lee is very patient with my daughter - who has autism spectrum disorder and wants to know how everything works and she answers all of her questions thoroughly and patiently. They are an incredible team.

These doctors are amazing! The office is extremely nice and clean and full of the latest…read moretechnology! Dr. Lee and Dr. Bub are the kindest and most gentle doctors I have ever been visited! They both place patient care and satisfaction as their top priorities! I feel more like family than a patient with both of them. I trust them for my care and the care of my family! You can NOT find two better doctors or better people!

I have been going me and my family since 1984ish. The hold is kind thoughtful they go out of there…read moreway to help you and that the doctors to.

I've read some not so nice reviews about Hopping Eye Assoc but I went anyway because it was…read morerecommended by a friend. I will say it was probably the best experience I've ever had. I started wearing glasses at 10, contacts at 14 (hard lens). By 40 my eyes had gotten where they said I needed bifocals. Went back to glasses but I still struggled and had to take my glasses off to read. Every year I had the same argument with my optometrist and then with ophthalmologist. I was told I just had to give the new glasses time. I tried bifocal contacts. One lens for distance and one for near. I was miserable. I even tried the multi focal contacts but I still couldn't read. As my grandchildren started coming along I had my glasses off most of the time. Babies like to pull them and I couldn't afford a new pair if they broke. Yesterday I explained to Dr Sun my issues. He was willing to help me find a solution and it was so simple. I didn't need readers and because other Drs kept insisting I did, it was just enough magnification that I couldn't see to read, and I love to read. Dr Sun fiddled around with these funky frames that he could put different lens in and I would try them on. Guess what! I could see perfectly for distance and to read and everything in between. I could even go back to contacts. The solution. One contact only. Distance in my right eye and nothing in my left. My brain had already trained itself to use one eye for distance and one to read years ago so this was a breeze. I would go back to single vision glasses. Yesterday afternoon was the first time in 30 yrs I could see well. I moved out to the front where the front office employees were friendly and very helpful. I thought the frames were kinda expensive but I don't usually have to buy new frames very often and getting out of progressive lens was going to save me a ton. Plus nothing in today's world is cheap, nor is it built to last so when I was offered a warranty for $25 I jumped at it to have that peace of mind that my glasses were protected. I also knew I didn't have to buy my frames and lens there, I could go online and buy 20 pairs for what I paid for one pair. Yesterday, I would have paid 3 times what I did just because a Dr finally listened to me and I can now comfortably see near and far without removing my glasses or my contacts. From my years working in the warranty department for Kenmore vacuums, I always purchase a warranty if it's offered. Very few companies can afford to stand by a product they don't manufacture first hand. American made or Chinese made very few products are worth what we pay for them, that includes glasses. Kenmore has a 1 yr warranty that honestly is worthless. Agents are trained to listen to key words that void your warranty. In fact most products are that way so if it's something I want to use for a while I purchase an extended warranty. I've had to use that warranty more often than not. I'm sorry for anyone who didn't purchase a warranty and something happened to their glasses but don't blame the clinic if you were offered extended protection and decided not to take it. This is a whole different century and not the old days where Kenmore vacuums lasted 40 yrs. Nothing is made like it used to be. Bite the bullet and pay for the warranty. Thank you Dr Sun and Hopping Clinic for giving me back the ease of site that I figured to never have again. I'll gladly sign my name to this review. Sharon Walker

Eye exam and tests, the nurse assistants were kind and polite as well as the treating Doctors. The…read morereceptionist were very helpful and professional in processing my trabsactions. Great work Guys!

I have been coming here for over 4 years. Dr. Hakimi is an amazing doctor who truly cares about his…read morepatients but the front desk staff and scheduling here is absolute garbage. My appointment was set for 10 AM, I arrived at 9:50 AM, and by 10:45 AM I was still sitting in the lobby with 4 people ahead of me. I don't have time to spend 2 hours at the eye doctor. Stop over scheduling and see people WHEN THEY'RE SCHEDULED. When I informed the front desk girl I would need to reschedule my appointment since it was now 45 minutes past when I was supposed to be seen she laughed and could have cared less. I had to take off from work to come to my "appointment" and am scheduled to go in at 11:30. So essentially I took off from work for no reason and wasted 45 minutes of my day. Additionally, the facility is disgusting. The lobby chairs are covered in what looks like dark fecal/urine stains and the arms of the chairs have sticky residue on them. I called over to Pasadena Eye Center on Crenshaw and made an appointment for next week. Take your money else where. Maybe Dr. Hakimi will take these reviews into consideration & do a staffing revamp.

So far not a good experience! Lenses took weeks too long to receive. Never called me, I had to call…read morethem and push them about it, then bingo the next day they call to say they're ready! Worse once I got them I told the "optician" I could not see out of the computer glass pair, and she kept insisting it was something I would have to get used to. I explained these are not progressive glasses that you have to get used to. They should work when I put them on. She insisted the Doctor requires a four week follow up. I said I can't wait four weeks!!! I have to work and read and write contracts for a living. I need to see now. She said it was afternoon and maybe my eyes were tired to try again in the morning. I did and had the same problem, I spent at least $1500 plus on two pairs of glasses! The next day after I take them home, I had to go to my regular eye doctor and have them take those lenses out and put my old ones back in one pair so I could see and work over the weekend! I then tried to wear the computer glasses a few more times but never worked. I then called multiple times no answer!!! So I sent a detailed email requesting a response or to speak with the doctor because I live an hour away. I also left a voicemail, and again a voicemail the next day. Now 48 hours still no reply!!! So I called again the third time and at 2:30 PM was told both doctors were out of the office. I asked why no one has called me or responded to my email and the receptionist said the 2 doctors/owners are both very busy with patients all day. I asked when can I expect to hear back from them tomorrow? She said she doesn't know because they're both very busy all day. I said tomorrow's Friday, so am I supposed to do wait through the whole weekend and just see what happens next week?! Pathetic customer service and no way to treat patients in need of glasses spending thousands! They say their Theralense company is Superior for those needing prisms. Apparently here's ZERO expected follow up with the doctor for one month after the optician gives you your glasses! Beware! There's apparently few BVD binocular vision disorder (or miss alignment problem in my case) specialty doctors, which is why I engaged here. But there was another I found in Tomball, may have to check out. They say zero refunds also!!! BEWARE!!! I'm now referring to these doctors as the Wizards of Oz because they're behind an iron curtain and impossible to engage with beyond your initial visit. At least my experience so far. Really pathetic when you spent so much time and money that the opticians and receptionist are super flipping and you can't get any answers or return calls or emails about your concerns, or next steps to take!!!

I have been with this provider for many years. I wanted to confirm my annual appointment for later…read morein the year. During that process I asked about the insurance, as I had heard from a friend that something may have changed. Sure enough they no longer take my insurance since January, but failed to let me know of these changes. When I queried this I was told they would have let me know a few days before my appointment. After being a customer for so many years I find this extremely unprofessional.

The only good thing at this place was the doctor I saw…read more I ordered a pair of glasses with Frazier after my appointment in May. I didn't get my glasses until mid-June. Once I got them, the lenses would come out at the top and then about mid June, the right lense fully popped out. I took them back in on July 14th asking if they could fix them. I was told that the lenses were too small and they needed to be sent back. They insisted that they would be expedited and that I needed to wear my old glasses with my outdated prescription in the meantime. I asked for a printout of my prescription and the tech said "you're gonna order glasses online?!" And acted as though it personally offended her. She provided me with the printout once I explained that I would need a back up pair in the event one pair was to break again. After 3 weeks of waiting for my "expedited" glasses, I called to ask about them. They advised me that they were in but just hadn't gotten around to calling me yet. I asked if I could just get a refund instead, and was advised that it was past the cutoff for a refund since the original appointment was in May. Even though I've had the glasses for less than a month, and here it is August. I won't be purchasing glasses from this place EVER again, but wouldn't mind seeing the doctor if needed.

This was an overall horrible experience. I had to call and be put on hold several times. I waited…read morefor 3 weeks and when I finally received my glasses they were no where near the quality they were presented. The transition lenses were horrible quality like there is no protection at all. The best thing about the place was the manager was professional and gave me my return.

Two weeks ago I got the worst eye infection ever from contacts. I couldn't go to my eye doctor due…read moreto them being closed so I decided to try this place out. Best decision ever!! The staff took me in as a walk in and I had the best eye care from the doctor!! She has made sure to see me for follow up appointments to make sure my eyes heal properly . I truly recommend this place to everyone. This will now be my go to eye doctor !!

I stumbled on Dr. Cruz several years ago when she was based at the Sears Eye Clinic on N. Shepherd,…read moreand I was so thankful to have found her...she's a gem! She has built her practice over the years by taking quality time with her patients, year after year. She explains things well and you can tell she really has a passion for eye health and educating others about what's important when it comes to your vision and taking care of yourself. She is honest and easy to talk to, and she will answer your questions thoroughly. I have recommended her to at least 2 people that have had very unique eye problems and she was able to help them both when no one else could. I trust in her knowledge and ability and am so thankful for her expertise. Her staff is always great to work with. After many ears, still exceptional in my book!

My husband and I were looking for a new eye doctor since moving back to town, and I could not be…read morehappier with my choice!! I did some research, saw the reviews, and went ahead and booked. From start to finish, the entire process was great. Everyone here is so friendly and made us feel so comfortable. We are customers for life!!

Staff is so welcoming. Wait was so short. Exam was very thorough and Dr Hernandez is very kind,…read morevery smart and took her time with my exam. I wish all my health providers were of this caliber!