Customer service is worthless, receive text reply "Y" or "N" to schedule, then received email to…read morefill out patient information, filled it out, day of appointment they say it's cancelled, had no problem loosing a customer, don't waste your time here, they do not care!

Very limited selections of glasses. Bought $1100 Oakleys, Supposed to take two weeks to get them ,…read more I called 3 weeks later. Delivered but lost. I would have never known if I wouldnt have called. They wanted to re-order. Another 2 weeks. So if you really need glasses, not a place to expect rapid service. Now 3-5 day to refund me. We will see how long that takes. Not expecting a refund in less than 2 weeks.

I go to the Wharton office with Dr. Ermis. the staff are wonderful & I have been seeing Dr. Ermis…read morefor 20 years. At my appointment this morning, I was introduced to Corey, to assist me with ordering my new glasses. He was amazing! He helped me pick out frames that fit my face and went over the different items I usually when I have a new prescription. I highly recommen them.

Dr Hilton and Shrum and their technicians are amazing - highly knowledgeable and personable!…read more The staff member who handles contacts and the billing department in Atascocita are subpar at best. Called 3 times to make my contacts order. The team member end up emailing me their app with my contact order but the total cost due did not include my insurance benefits. After calling the office manager, the staff member finally called me today. As for billing, I had incurred a charge since last year and was constantly asked about paying it. I explained that there should not be a charge and to please explain what it's for. Finally after 13 months of the back and forth I received notification last week that it was a mistake and I don't owe you. Not sure I'll be back after all the hassle.

Dr. Beeler in the Dayton location is always amazing. As well as the whole staff that works at…read moreBerkeley Eye Center. I had the privilege of having my eye needs taken care of by Dr. Beeler when I was a teenager, now my children are being taken care of by him. I just love the friendly atmosphere an home like feel I receive every time we have an appointment.

Berkley in Dayton Texas is great. my son is eight and feels very comfortable with his appointments…read more they are gentle and friendly helping him to stay relaxed during eye exams. they found problems his old doctor ignored and helped us get on track to helping his vision.

Really happy with my experience here. I stopped in one morning with a glasses emergency--someone…read morehelped me with my broken frame free of charge and I wasn't even a customer yet. When I needed new frames I decided to come back to Family Vision Center and I've been very happy with my experience. Everyone is so kind and helpful.

They have the best looking frames available in the area. Service is always great and the interior…read moreis very welcoming.

Professional, experienced, knowledgeable, kind, friendly and caring with excellent pricing…read more Your eyes are far too important to trust to one of those chain opticals. Clear Choice Vision helped me with several issues that my previous appointments at a chain store did not catch, therefore enabling me to take care of something while it was small. I wouldn't go anywhere else. Put your hands in the eyes of professionals who know what they are doing; you will love every part of your experience here at Clear Choice Vision center . 10/10 recommend.

I love my new optometrist, although I've been going for a few years now. Never realized the…read moredifference having one makes after just visiting random eye doctors only when I needed an exam. Dr Garcia is thorough and informative. He actually takes his time during our visit to explain things and give me real counsel relating to the care of my eyes. Family owned, and his wife is pleasant as well. Thanks for everything!

the staff here is so amazing and kind! i had a wonderful experience with brandy, donna, daisy, and…read moredestiny! they helped me most by being so friendly and flexible. dr rhonda was very professional and thorough !

This place is amazing. I've never had such a thorough experience. Everyone is super friendly and…read morethere are no silly questions. I loved this place so much I'm taking my son for his exam next week. Mind you I usually prefer pediatric centers but I feel my child will get the best care here. Thank you Dr. Rhonda and Ginger!

GREAT Customer service! Dolores and Angela, helped me out…read morein such last minute! Highly professional and will recommend to anyone !

i have only been wearing glasses for a little over a year. Ive only been to an optometrist once…read morebefore. The worse experience ever. My appointment was at 2 and they didn't see me until 5:30. so frustrating. They also assumed i was a different client with out asking me. I was recommended here by a client recently. She had many good things to say about this place so i thought i would give it a shot. My experience here was grand :D. Not only did they see me with in minutes of my appointment time but they were all very nice and professional as was the building. The optometrist was very knowledgable and the process was swift. Unlike my previous experience elsewhere. Got my exam done and picked out new glasses and was checked out all under 45 minutes. That was last wednesday, and today (monday) my glasses were already available for pick up. I love my new glasses! they were even very helpful in assisting me in finding a new pair. Im the type of person that needs multiple opinions before i purchase something. LOL. Overall I will definitely be a return customer here and highly recommend this place.

Every time I stop into TSO, Fall Creek...they always have the best energy! From the welcoming…read morecustomer service from the front staff, all the way down to the music while I wait to see the eye doctor! My first visit a couple of months ago was smooth, effective, and thorough! My eyes were treated and I felt a sense of relief on my eyes within days! After leaving this current visit, I have the same confidence that I had when I stopped in months ago. Thank you to to Dr. Alexander Chen, and the entire staff for taking care of me, like family!! AJ Johnson

My Dr recently retired so decided to look for a new Dr close to work, and home. This place is…read moreconvenient to both my home, and work. The ladies upfront were inviting, and pleasant. They welcomed me, and asked me to fill out my new patient paper work. When I was done, and went back to the front counter there was a lady that I believe is the Office Mgr, I could barely understand her, but she made it seem as if this photo option that was not covered by my insurance was not an option, so I agreed to it, she said "okay only $39 more". So then I was called back by Sharron, which further explained the photo option that was not covered by my insurance. I decided that I did not need, so I opted out of doing it, she said fine but you should consider it next time, and explained the benefits, I said I sure will. Then here comes the Office Mgr saying "he's doing it!" I said no I'll consider it next time. That was sorta awkward, how she was trying to up sell this option. But Sharron was the super star that made me super comfortable. Dr. Chen is extremely personable, and knowledgeable of his craft, he explained all my options, and gave his recommendations. Overall I had a good experience, and would highly recommend this place because of Sharron, and Dr. Chen.