I love the idea of having a trampoline park close to home. My kids really enjoyed the basketball and dodge ball area. It was clean and people were extremely friendly and helpful. It can probably have one more area of activity like a foam pit etc. But nonetheless we will definitely return. read more

Not sure why you need to provide all your personal information on the website and create an account JUST to get a copy of a waiver you would just have to sign when you are there in person. Called them personally to see if they can just fax it to me...DENIED. So much for convenience, and I haven't even gone IN yet. thumbs way down on customer service!!! update: had to go for my daughters BFF birthday and the manager was very nice and empathetic with my previous experience. I complied with filling out info online but aside from my name, nothing else was accurate. Easy fix. 0 to a 3, respectively. read more

We had a blast but wasn't what I expected.. The trampoline place in doral is so much better.. In all aspects.. This one is kinda small, older, dirtier, almost only little kids, not enough space, when you dunk at the basketball area for dunking they blow the whistle at you.. And the dodgeball area is a joke.. read more

I love Trampoline Park my only complaint is how expensive it is but it's worth it.It has a lot of trampolines and lots of fun activities.I love this place what's with all the bad reviews read more

I have been here probably 6-7 times, have thrown my sons 4th birthday here and am booked for my sons 5th birthday this weekend, since he enjoyed it so much! I have nothing but good things to say about this place. I have gone to Skyzone Once and will never return. They were to strict with the jumping, making us stay in the squares.. not fun at all. Trampoline high is much more relaxed and allows me to jump with my son and have fun. The staff are all helpful and nice. Last year I booked my party through Mike and he was great, this year through Chris, who was just as good! The staff are accommodating. All my guests thought the place was great. If I had to complain about something, I would say that I wish the food rule for parties should be more flexible. I don't thin that I should be forced to buy drinks from you guys since I am already paying so much for the party itself.. considering I booked the WHOLE location.. The price is Okay, kinda pricey, but I know I get what I pay for here. I will be returning and all of my guests will too! :) read more

Went there with my 13 year old and her two friends on a Saturday afternoon with coupons from school. The staff was pleasant, it didn't smell as you might suspect on a Saturday and it was fun for the girls. It is a bit hard to find the first time among the warehouses and such. It is no frills but really it's an oversized bounce house so it's all good. They have wifi, so the girls played, I did work, all good. I would offer this advice , set your timer if you only planned for an hour bc you pay after you are done. It does get pricy without a timer. I think next time I will try too. read more

Went with three friends and a kid had a blast very roomy and able to have more space to jump around in!!

Has potential. Lots of fun. Problems are the teens they hire to watch over the kids sit there and text all day and pay NO ATTENTION. I had to yell to get the girl's attention when two little kids were fighting and no one was breaking it up. Then there was an adult in the dodge ball area beaming the ball as hard as he could at little kids and once again, no one watching at all. This place is fun but its a tragedy waiting to happen. I have seen kids almost land on much smaller kids with once again, no one watching. read more

My 10yo loves to jump and had a lot of fun here. It was our first visit and we came with a group for a back to school event. Instead of squares for jumping, they have "lanes" where you can run and jump and keep going up the wall, as well as a basketball area and dodge ball I believe. As a parent you can stand in a few locations and pretty much view the whole area if you are watching more than one kid run around. As with most places like this, we try to go when it's not super crowded and for us is much more enjoyable. The place was nicely kept. We would go back. read more

I attended a birthday party here last saturday during the heavy rains and flood. The pizza could not be delivered and the lights went out. I totally understand the pizza issue because the roads were flooded. What I do not understand was: 1. Many of the toilets were out of order 2. Many of the trampolines were out of order or just old and run down 3. The manager was very rude and told the parents they had to pay for the ruined party 4. He said they should have left before the light and air went out 5. He called the owner and then threw the bill at the father and said forget it. 6. The party hostesses were not attentive 7. Ill never return or have my own party there. read more

Took my 13 and 11 yr olds to jump for the afternoon and I was not impressed. I read them the rules only to have 6 girls doing back flips and tumbling and the staff not do anything. 2 of the lanes were closed and the staff was more worried about chatting than keeping order. Will not be coming again! read more

Celebrated our daughter's birthday and I'm so glad we had it here. Everything was spot on. The customer service was great. Our party host and other staff members were nice and made sure we had everything we needed. Michelle was very helpful and accommodating throughout the process. All the kids had a blast and so did the adults. Highly recommend this place. read more

It has been a year since I was here for a birthday party and nothing has changed! The bigger kids, teens and even young adults are still are allowed to jump with smaller kids. Bathrooms are still dirty. Maybe the staff should round on a schedule to check the cleanliness of the bathrooms and I don't think it's too hard to separate kids by age. Like I said on my previous review this place has potential. read more

Great place! Very well maintained, owners are very nice and the kids all have a blast. Even my 2 year old is already talking about how he wants to go back!! When there aren't that many kids, I jump with my kids and I have a blast too :) read more

Today, I had my second bad experience at Trampoline Park. This is a great location and concept but I think that management has no clue how to train their team. They have young kids that aren't paying attention to their positions, allowing kids do whatever they want.They are supposed to be there to control and manage their different areas, you can see young and older kids playing all together where more than once somebody gets hit by an older kids. They should be able to coordinate and supervise the games by age so every kid can enjoy their time there. Today they even had unappreciated balls at the dogeball area where my 10 years old daughter got hit really bad by a 15 years old kid. Sorry but you still have a lot to go to make this place a Wonderfull and safe place. read more

I went with three of my friends after we got the Groupon (we are all in our late teens/early twenties). It is a bit smaller than the pictures seem to portray; but it was a lot of fun. However, I would call ahead and make sure that there is no kid's party going on. When we went, there was and it was hard to have fun without being scared we were going to hurt a child. For people my age, I do not think it is worth the price without a discount. However, it is extremely kid friendly. read more

My two boys (8yo & 9yo) had a great time playing Dodge ball! And thank you Yelp for a fantastic coupon!

Get ready for a hugely expensive bounce house. Cannot be compared to Sky Zone. I live 5 minutes away and was so excited to bring my kids. Major disappointment. The employees are not professional and spend their time texting instead of watching the kids. Never again. read more

This place is very small. It looks bigger in the pictures. Parking was difficult. There were quite a few kids jumping in such a small area. The people who work there are nice. The place is clean. It is also convenient but I don't think we will be returning. Not worth the money. read more

great enviorment for children and adults. fore sure going back for another good time.

Really clean facility. Staff is very friendly and helpful. I bring new friends every time i go and they love it just as much.

My son and I had the worst experience there. We had very aggressive parents accuse my son of causing their child a nose bleed during dodge ball. I apologized and tried to leave the place. In the parking lot The dad verbally and physically attacked me. The police was called and when they arrived they checked the video cameras and it showed their child self inflicting the nose bleeds multiple times to him self. This whole situation got way out of control and should of been better controlled by their staff! This is a place where families go to have fun not to get their lives threaten. As parents we need to lead by example and show our children that violence is not the answer to anything. I will never go there again. read more

Friendly staff. I have a 5 years old daugther, we were on holidays so we went and spent a very nice time in there.

After 2 wonderful visits in the last year, I am very sad to report the poor quality of staff and disregard for the facility I found tonight. I attended a birthday party and the staff, after giving me a hard time to allow my daughter to jump and being rude at the counter, then took 1 1/2 hours to send us our pizza. Obviously, it was not ordered when they told us it was. When we went to retrieve our licenses, they did not want to credit us for the extra time the pizza took to get there. Then, they allowed us to purchase tickets for the bungee. Since it was 10 pm they told our 2 kids they could not jump and gave us a hard time about returning our money. I will not be returning and wanted to share the information to as many people as possible. read more

We celebrated our twins 7th birthday party yesterday. It was great! It wasn't too crowded, the staff was extremely friendly, catering to every need for the birthday. There was a delay in receiving our catered food items, however, a big special thanks to Colby for his excellent customer service!!! We will definitely come back! Thank you! read more

Not a great experience- besides the fact that there was hardly any air conditioning in the place, they don't let you bring outside food/drinks which is ok if they had anything to buy except the vending machines, which only accept cash. Then I asked and they told me I could purchase water bottles from them for $2 with a credit card but they only had room temperature bottles, which after being in a place with hardly any AC, wasn't very pleasant. So after they make you pay with cash, a fact which isn't advertised so I didn't know or I would've brought cash, they don't even have an ATM. So after a friend lent me cash for a bottle, they run out of water bottles in the vending machine. Then I order a pizza and am told it takes 45 minutes and I said that was fine, except that over one hour later the pizza is still not done because it turns out, they order the pizza to be delivered. After waiting an hour and a half for the pizza I told them that I was going to cancel if it didn't get there within 5 minutes, thankfully it was delivered not long after that. Then there's the bathroom, which was disgusting. They didn't even have a trash can in there so everyone threw the paper they used on the floor. Not to mention there was a roll of toilet paper in the toilet. All of this would have been tolerable if the staff didn't have an attitude. One particular employee was acting like she was doing me a favor and acted like she couldn't care less that, there was no water in the vending machine, only lukewarm water to sell me, no ATM, and that my pizza took over an hour - forget about her caring about the AC issue since she acted like I had three heads for asking if they could turn the AC temp lower to make it a little cooler. There was only one nice guy that I found to ask for assistance, since at one point there was no one at the front desk - he was the only one who actually seemed to care about what was going on. Needless to say, I won't be going there again. read more