Stopped here on Friday to pick up bib and sweatshirt for Hot Cider 5K. I probably wouldn't have…read moremade the trek but there was a 20% off everything coupon. My running shoes are worn by toe area and I like Ascics a lot. They don't carry Ascics. I tried on Brooks (uncomfortable) and these other Nike shoes. The white ones I found were most comfortable. I wore them walking when I got home and I had the wrong socks on. They were uncomfortable. Today I had my Feetures socks on and did the 5K and it was better. With 20% off and being marked down, they still were $95.00. Oh well, YOLO.

if you are a runner get shoes anywhere else. I've received questionable Vaporfly's from Dick's…read moreonline. I tried them for a block and realized my 2 yr old Vaporfly's actually felt like there was more of a carbon plate than the ones received. I shipped the shoes back and the return was denied. I would advise going anywhere else.

I went in there for a free service, twice, and each time they treated me like I was McDavid coming…read morein to buy half the store. Great guys and great service. Very down to earth and they genuinely want to help you get the best fitting/performing equipment possible.

Placed a large team order with the promise it would be delivered before Christmas only to be…read moreignored when asking for updates via email. Our team representative was then told via phone not to worry it will be there by Christmas. Then we get emails today that it has shipped and will be delivered 12/27. Disappointed and won't utilize them again. I would cancel or return but because they are custom we cannot. Yet they will keep all the money paid without consequences other than poor reviews.

Such a fun experience! Amazing customer service, huge selection in every department, from clothing…read moreto shoes to toys! Great sales and awesome friendly cashier! PLUS--the kids got a Ferris wheel ride for $1 a piece!

I've been here before to take my little cousin on the ferris wheel a year or so ago. They have so…read moremuch sportswear and stuff to check out. I was looking online to see if they carry converse, as I was looking for a pair of regular black chucks. When I entered the store there were tons of staff all over which is nice to see these days. I browsed the men's section first since the shoes are pretty much the same, I couldn't find them at first so I went across the store over to the women's and couldn't find converse in women's either. I did notice the women's shoes wasn't as busy as the men's. I browsed around a bit (no one greeted me or anything in men's or women's). I did finally find them under a table display and they only had platforms for women's so I went back over to men's to take another look. I did find them and waited for a salesman to assist me. A man walked up (after me) and the shoe he wanted was next to stock room so he was helped right away. I waited and asked for help.. I was told by a rep that he had to go check on some other customers, I kept waiting and being ignored to the point I witnessed reps asking people still looking around if they needed help and finally someone came up to help me, I asked for a 7 (as I'm a 8 1/2, 9 in women's), he came back and told me the smallest size they have is an 8 which is too big. He asked who I was shopping for, I said myself and he asked me what size I wear and I said about a 9 in women's and he said "well this is men's" as if I was blind. Just didn't like the vibes all around.

You know... sometimes a little customer service goes a LONG way…read more.. For those of you that are cyclists, you know this company. Time makes the most awesome mountain bike pedals... I've been using them since the early 90's and I've never actually broken a pair or had to replace a set at all. Anyhow, I was shocked when I bought a pair of gloves from Time and they were defective within two rides. OUCH! The wrist band wasn't well made and the plastic snapped, thus the glove was loose. So I contacted Time... spoke to a guy named Wes. He was uber helpful and replaced my gloves without much ado... and also tossed in a pair of socks! Thanks Wes, for the awesome customer service!

One of my favorite lululemon locations.. it is never too busy and it always has people there that…read moreare willing to help, especially with the fitting rooms! That is so huge because it is not always super convenient to go back and forth between trying something on and going back out to get a different size. Lululemon in general is a great store with amazing quality and their exchange and return policy is bar none. Typically, employees here are proud to work there and it shows! That speaks volumes on its own. Definitely will be back to this location as it is nice to be able to take your time without being pressured and also the inventory is by far better than at the Mall of America. Keep in mind.. Lululemon is pricey, but you truly get what you pay for.

I went here for Christmas presents with a family member in Dec 2024. Excellent professionalism from…read morethe staff and the line moved fast even though it was very long. I chatted with the employee at the counter about how great the lululemon bags are. We walked out with a pair of "business casual" pants and another Align Tank for my collection. I will come back here again!

Great place go get new equipment or good quality used equipment for reasonable prices. Employees…read moreare very knowledgeable so don't be afraid to ask questions.

just amazing got a skateboard for $20 and nice soccer shoes that only had one bad lace that was…read morealso $20

I think this is one of their flagship stores as it is huge for an REI. If REI sells it, they carry…read moreit here. Depth in every product area. That is what hit me when I walked in. I came in for a running headlight. There were tons of options as headlights double for hiking, camping, etc. I was able to get a light and be on my way. However, it was a bit overwhelming with so much depth in every area, but "REI" depth - lots of base layers, rows of Gore-Tex jackets, etc. - not a lot of variety in brands and items - seemed a bit stale. I shop a lot at Scheels and Cabela's and they merchandise very well with lots of brands across different price points. It was also hard to find someone that worked there to help me even though the store was empty, but the checkout people were nice.

Spotted (easily) from the highway- she's a big one! We couldn't resist swinging by. While it was a…read morebeauty to look at, inside was busy & disorganized. After a very short time, I was ready to bolt, sans any purchases. I feel like there's potential but, as is, I can't see myself spending much time here. I think, sometimes, smaller is better (?) Prices are high, granted, but so is the quality of the products offered & there's a ton to choose from. Like everyone else, the appear to short-staffed. So, pack your patience!

What a great little store, packed with outdoor stuff. I came in here with my son looking for a…read morebalaclava before we went snowboarding. I remember asking someone and they said just under the canoe, and there were half a dozen hung up on the ceiling. lol. They have a great selection of winter clothes. The clothing errs on the boomer side of things, but the coats, ski/snowboard pants, gloves, hats, etc. are really well represented. The kids section was excellent. We had a variety of balaclavas to choose from. We got what we needed and we were on our way.

I had a wonderful experience with the Hoigaard's service team! I got a wax, tune, and new bindings…read morefor a comparable price to other shops in the area. The team was so knowledgeable, patience, and took the time to talk me through each step. They went the extra mile and even drilled new holes for my bindings in a better position for my new goals (from park girl to just cruising around the hill). My skis turned out amazing! I could not recommend them enough.

Pure Hockey had a great Bauer sale, so we ordered new skates. When the box arrived... it contained…read moreexactly one skate. Not a pair. Just a lonely right skate sitting in the box. Basic shoe-sales 101: someone should probably check that two shoes made it into the box and not leave one on display. To their credit, once we let them know, customer service fixed it right away. They shipped a full replacement pair immediately and simply asked us to drop the solo skate back in the mail. A funny mishap, but they handled it quickly and professionally. 4 stars.

I went to pure hockey to buy skates for my 10 yr old. they said he should definitely be in a size…read more4. he skated on them twice and said they were too big. we asked 3 other places. all confirmed he should be in a size 3. I went to pure hockey to return the skates. they will only give store credit. while I understand why with returns, I was returning these due to employee incompetence. how can you be a full size off? they refused to refund my money. I called customer service. same response. avoid this place at all costs. this also means they lost out on 8 years of business. no business sense, incompetence and horrible customer experience. GO ELSEWHERE

I stopped into the store to look at treadmills, and Sam was very helpful! The store had a lot of…read moreoptions and Sam took the time to explain everything to me. I would highly recommend them!

Their service department does not follow through whenever you call them; I am still waiting for a…read morecall back and it's been weeks. They also gave me a quote for fixing my treadmill but when the bill came it was hundreds more than what they had quoted me. Now my treadmill is not working again less than a year later and they won't do anything about it.