I did a return today and the gal was quick and efficient. I appreciated her efforts. Greeted right…read moreas I walked thru the doors.

I went to Dick's with my 16 year old grandson to buy some fishing lures. As the store seems to…read morespecialize mostly in clothing I didn't expected much but it was close to my house. They actually have a fairly decent selection of fishing gear. There was no service or anyone who seemed available to help. This seems a common complaint Check out was slow. I find shopping at Dick's a bit depressing as there is a notable lack of knowledgeable service. There is plenty of parking however and the location is convenient.

We drove into town to look for fun outdoor senior picture outfits. Mom and daughter were getting a…read morelittle frustrated, and Katey magically popped in and saved the day! We have a handful of amazing selections for picture day and more importantly everyone left with big smiles on their faces. Thank you for having such amazing staff like Katey! She truly saved the day!!

I've been here before to take my little cousin on the ferris wheel a year or so ago. They have so…read moremuch sportswear and stuff to check out. I was looking online to see if they carry converse, as I was looking for a pair of regular black chucks. When I entered the store there were tons of staff all over which is nice to see these days. I browsed the men's section first since the shoes are pretty much the same, I couldn't find them at first so I went across the store over to the women's and couldn't find converse in women's either. I did notice the women's shoes wasn't as busy as the men's. I browsed around a bit (no one greeted me or anything in men's or women's). I did finally find them under a table display and they only had platforms for women's so I went back over to men's to take another look. I did find them and waited for a salesman to assist me. A man walked up (after me) and the shoe he wanted was next to stock room so he was helped right away. I waited and asked for help.. I was told by a rep that he had to go check on some other customers, I kept waiting and being ignored to the point I witnessed reps asking people still looking around if they needed help and finally someone came up to help me, I asked for a 7 (as I'm a 8 1/2, 9 in women's), he came back and told me the smallest size they have is an 8 which is too big. He asked who I was shopping for, I said myself and he asked me what size I wear and I said about a 9 in women's and he said "well this is men's" as if I was blind. Just didn't like the vibes all around.

Space is utilized to the max. You'll find all of its latest drops here. Fairly big space. Customer…read moreservice is horrible. I'm looking forward to Lululemon getting into footwear. Their return policy on their running shoes are amazing. I won't return to this location.

I have been to this Lululemon a few times and every single time I have.. it is a fantastic…read moreexperience. I had to go in because I needed to do a quality exchange on a few pairs of leggings I had gotten a few months ago that were pilling and one of the pockets had a hole. I went in to this Lululemon to do that and I had never gone through this process before so I was not sure what to do but there was a saleswoman WHO WAS SO SWEET AND HELPFUL. I explained to her what I was doing and she helped me search through the inventory to find what I needed to exchange and to also share some additional info with me.. that the align leggings are not the best for heavy heavy workouts (which is what I do) and that they are made more for yoga workouts so I ended up actually exchanging for a completely different style and type and those are by far my favorite leggings from here. Additionally, going through the actual exchange process was seamless and easy. The store itself is well stocked and the workers there are sweet and helpful. The store is very clean and I love it because it is rarely super busy!

Thank you to Cassandra for her excellent customer service! She did an amazing job in helping my…read morefamily size up and helped us purchase shoes.

From the owner: At New Balance stores you will find a vast assortment of New Balance footwear and apparel. We…read morespecialize in personalized one on one experience to help you find the perfect fit. Our trained Fit Specialists conduct a 3D scan of your feet and expertly assess and determine the best New Balance styles for you

What a great little store, packed with outdoor stuff. I came in here with my son looking for a…read morebalaclava before we went snowboarding. I remember asking someone and they said just under the canoe, and there were half a dozen hung up on the ceiling. lol. They have a great selection of winter clothes. The clothing errs on the boomer side of things, but the coats, ski/snowboard pants, gloves, hats, etc. are really well represented. The kids section was excellent. We had a variety of balaclavas to choose from. We got what we needed and we were on our way.

We have purchased ski equipment and ski gear from Hoigarrd's for many years including all new ski…read moreequipment for our almost 14 year old this year. My son was finally able to ski yesterday with my husband after being medically sidelined for a couple weeks. Anyway, they were on the ski lift after their third run when my son/husband noticed my son's skis were chunking apart all along both skis. My son had not crashed. My son is an advanced but cautious skier and with my husband the entire time. They were at Wild Mountain doing first season runs. Nothing wild about it. Anyway, when they returned I took the skis in as clearly there was a product issue. I was greeted by John in the ski department. I was, undoubtably, frustrated as my son had ski plans for today and starts school ski club Friday. John made a rude comment about me being frustrated and how "kids banging their skis together cause that kind of damage" that immediately put me on defense. My husband and son arrived at 10:45am and I had received a text about the skis falling apart by noon. I again repeated that they had only completed three runs and asked how that was possible my son damaged the skis. John continued to blame my son for the damage. Now my husband is a life long skier, I took skiing up as an adult, and if anyone should have damage to skis it should be me. My husband was floored as to cause as he has never seen skis do this. The manager was brought in and agreed to take the skis back, replace them and bind them (thank you) but that is where the only positive customer service ended. John came back to have me sign a release for mounting and kept going on needing to talk to my son about knocking his skis together (because that is what happened in his opinion) and would not let it go, again and again, even after I again stated this was noted after three runs, first season runs, at Wild. I finally asked John if the entire interaction would have been the same had my husband been standing there instead of me. John continued on. The manager stepped in and told John to give it a rest and he still didn't want to stop. I appreciate the quick turn around help from the manager but the front facing customer service was horrific. Hoigaard's lost a customer last night.