We have rented 4 years in a row with trailhead adventure and cant say enough good things about this company. The owner and his wife are friendly and easy to communicate with, we love his sense of humor and they are very helpful with any questions you may have. We have enjoyed every rental thus far and they continue to exceed our expectations everytime to make sure we have a fabulous vacation every season. read more

Trailhead Adventure - We love renting with trailhead adventure. - ATV Rentals/Tours Near Me - Rice Lake, Wisconsin

It's been over a week since we returned the machine and we're still waiting for the owner to return the merchandise my daughter forgot in the machine! I will never recommend this place to anyone. Below is the Polaris Review I wrote the day after we returned the machine. I paid $780 for a two day rental and had to pay an additional $150 for "cleaning" services! I would've rather paid $1000 for the two day rental so I wouldn't have had to put up with the owners ridiculous customer service. When I returned the machine, I was treated with disrespect, talked down to, belittled and embarrassed in front of my 16yr old daughter who was visiting from Alabama during her summer vacation. It was the most embarrassing experience I have ever went through with my daughter. Using scare tactics and sending me text messages about contract information after I returned the machine it is not something anyone would enjoy. My daughter and I enjoyed our two day rental and it was completely ruined when we returned the machine. We had a blast riding the ATV Washburn County trails. We used the machine properly and safely the entire weekend and had no issues. We are not pavement pounders and used this machine for what it was built for. During the two days we had the machine we rode over 160 miles of backcountry ATV trails. Considering it's been raining for the past three months in northern Wisconsin, the trails were not dry or dusty. Every corner was full of water and ever low spot had some mud in it. If you rent these machines, you should know what the trails look like, and how they constantly change due to weather conditions. During our Saturday ride, it poured down rain three separate times. We didn't stop, we had a blast, we got soaking wet, and enjoyed spending time together in this machine. The owner of this establishment treated us with such disrespect and arrogance when we returned it and ruined our entire weekend. I could not believe the bullish and entitlement which came out of the owners mouth! The way my daughter and I were treated when we dropped the machine off was totally unacceptable. The first thing out of his mouth when I dropped the machine off on Sunday was, "you're the only person who doesn't know where to park", then he proceeded to say "this was the dirtiest machine he had ever seen". All the owner did was complain and talk about all the things he could do and check to see how we ruined the machine and how Polaris backs him with millions of dollars so there's nothing we can do about it. He never once asked us if we enjoyed our time, if anything went wrong or if we had fun. It was apparent to me the owner was enjoying making me feel like crap and belittling me in front of my daughter. I did not rent a Polaris XP1000 2-seater to drive around on the pavement. My daughter and I could've rode around in my truck if that's what we wanted to do. We rented this machine for two days so we could have fun and experience what the trails in northern Wisconsin had to offer. In two days we put on over 160 miles. As I mentioned, it had rained for the past two months in northern Wisconsin. The trails were full of water, mud, but not a speck of dust. If you ride these machines enough, you know how horrible it can be with severely dusty trails. My daughter always wore her helmet and we always wore our seatbelts. I have lived in Northern Wisconsin for most of my life and was raised in Washburn County. I know how to use this equipment and I'm an experienced driver. At the end of the day, my daughter loved every moment, was able to see some wonderful sights, and experience what I set out to accomplish on her summer vacation. The owner of this establishment ruined our entire weekend when we returned the machine and I'll never recommend this business to anyone. read more

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This place was fantastic and Dana knows where to go! We will definitely go back! The ATV was clean and well maintained and was a lot of fun. read more

My family and I rented two side by sides for the day and have to say we had an AMAZING time. The owner was extremely helpful and so nice he even added his personal route to our GPS. The machines were brand new, drove crazy comfortably, and then even got good gas milage. I couldn't recommend Trailhead Adventures enough! read more

100% recommend!!! My family and I were visiting for our summer vacation, and looking for something to do, this is definitely better then we expected!!! Such a nice staff working as well! They were super helpful and accommodated all of our needs! Would definitely go here again if we had the chance! read more

Trailhead Adventure - UTV, UTV trail, UTV rental, UTV rental trails - ATV Rentals/Tours Near Me - Rice Lake, Wisconsin

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Great family owned business! Customer service was spectacular. They were beyond accommodating four my family, and their equipment was all great! We hope to he back in the near future read more

Trailhead Adventure - ATV Rentals/Tours Near Me - Rice Lake, Wisconsin

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Awesome equipment and easy access to the trail maps - details provided to make for a perfect ride. Reasonable pricing for such perfect equipment! read more

The equipment was awesome; however the owner/staff were incredibly rude and unprofessional. I will never rent from this establishment again. I would highly recommend that others seek other rental locations in the Rice Lake area. I have found Birchwood to have good equipment and are very helpful/professional. read more

Rented a RZR here last weekend with my son and it was so much fun. The facility was easy to find, super clean, organized and the owners and staff are very friendly and helpful. I would definitely go back, this is a great alternative to buying a RZR and trailering it to the trails. read more