Second time renting!…read more We had an awesome time with the Baja Ford F-350. Although it took some time to get used to driving such a large vehicle, the ride itself was extremely comfortable with all the bells and whistles that a modern high trim vehicle could have! (vented seats in the summer will never be underrated) We had the rental for a total of 3 nights. Pick up was straightforward and as long as you review the helpful manual that they send you (along with watching the Baja walkthrough video on Youtube), it should be all that you need to get settled in! The camper shell is very roomy with plenty of amenities and the fact that you can raise and lower the top makes the handling of the truck (when the top is down) a cinch. Having a roomy shower and toilet onboard is a true godsend when boondocking or if you're at a campground without those facilities. The battery onboard is large enough to run the A/C for hours on end and as long you drive and/or park in the sun, it will help in recharging the batteries so no need fretting if you can't find a place to hook up to power! With a large fresh water tank, it gives you plenty of water to take a shower (or 2 depending on how many people and how long they shower), wash dishes and clean up! The fridge is fantastic and kept our drinks and food cold without any issues (just don't overstuff it!). Cooking in truck was always easy as there is plenty of room to cook and prep your food! Overall we were quite pleased with our experience and the drop off process was just as seamless (just pop in the Rossmonster business and drop off your keys). The company and staff are responsive and their rigs are extremely impressive. Being able to rent one really gives one the opportunity to "try before you buy" and is something I will always appreciate. The company stands by their vehicles and designs and it shows as they actively encourage people to rent them out to see what all the hype is about! Would 100% recommend.

Someone had to admit that all is not perfect with this company. Construction carelessness issues…read moreand shortcuts abound. Some may have related to volume of business that came due to RV popularity during COVID, but -- 1. Refrigerator not properly vented -- vents into a closed cabinet 2. Upper cabinets not safely attached due to over "trimming" alteration of carriage bolts -- no useful advice from Rossmonster (my brothers and neighbors help me get it fixed). 3. One interior side panel is poorly fitted -- I will have to get a carpenter to help me replace it -- it bows out and it is pushing an original "cover" out of place. It was hiding behind the seat/bed, but totally visible and prone to damage when the bed is deployed. 4. Quality of fabric work is not good. 5. Installed screen on side door kept falling down -- turns out they had actually greased the slot in the door trim that they shoved the screen into -- it lasted about 15 miles and kept falling off (I have changed to a better brand) On the good side, the electric system is awesome. They were helpful during van design.

Great over all experience. Got a little history lesson along the way and good lunch at the end.read more

Rented from them last year, they did not have the equipment they sent me to someone else. It was…read morenot the same equipment. I had to pay at the other place after I already paid them. It's been almost a year and I'm still waiting for my refund.

B&B RV run a great operation. Adam in sales is the best; super nice, responsive, and helpful. The…read morewhole team pride themselves on their integrity and customer service. The little details count too: like the cleanliness of the bathrooms and showroom. When we meet Adam at an RV show, he was not high pressure, just honest and informative. He let the camper sell itself. It was refreshing and even talked with my wife. A lot of the other RV salesman would only talk to me. Just picked up my first ever camper and I'm stoked I went with the Taxa Cricket from B&B. Thanks gang! Looking forward to many awesome memories.

Rented a 24' Motorhome for a two week trip in late April - early May 2025 - couldn't have been more…read morepleased and satisfied with the customer service, the operation of the Motorhome during the trip and the overall experience of the entire venture. From start to finish- everybody I dealt with was professional and accommodating. The Motorhome was clean - mechanically it ran like a top and performed great during the entire trip. Dealing with everybody regarding paperwork, contracts, pick up/drop off and information prior to the trip was seamless and smooth. They run a small business like it's supposed to be run - with integrity, honor, and commitment. Wouldn't hesitate to rent from B&B again

Kelly was amazing and such a great place! They have everything you need or will direct you to the…read moreplace you need to go! Thank you Kelly and Sharron

Called requesting an RV part was told they had all kinds of them. I drove 30 miles to get the…read morepart. What a sham the parts were 2 and not the part I needed. The gal behind the counter was bothered that I was there and asking questions. DO NOT use this pathetic excuse of a business. When a customer is a bother and lied to.

unfortunately, I am still having a bad experience, I have already paid in full for the job and…read morestill have not had my job completed started in March and now I am able to get in touch with anybody. they still owe me about 1200 worth of work. what seemed like a great idea and help a small business owner , has turned into a nightmare. Overall stated they were going through some issues, and i have been more than patient. the most professional thing to do would be to answer the phone and discuss

I just saved a trip to Elkhart!!…read more We live in a Thor Palazzo RV full time. We've been stranded multiple times because we couldn't get our right (kitchen) slide to retract. We discussed this with Thor and they suggested we come back to the factory to get it addressed. We couldn't decide if it was alignment our the controller. With winter, we opted to deal with it until spring. Over the past 4 weeks, we were again stranded 3 times. The first time, Thor service gave us a tip on reversing the wiring at the controller (under the right side bay). That worked and got us on the road. The next stop had the same issue and again we were stranded. A local mechanic showed me a process to override the controller and again got us on the road. We recently hit Denver for two weeks so I began looking for a way to get it fixed. After three calls to Lazy Days RV which were never returned, I talked to a Overall RV. They were helping me with a frozen valve in the water bay. Turns out the tech was the owner...he and his partner did slide alignments at Camping World for years. They looked at my slide and measured the alignment. I was off by more the 1 1/2 inches, top to bottom putting a strain on the motors and the controller. They gave me an estimate to fix it on site. The cost to drive to Elkhart IN along with continued frustration made my decision easy... two hours later, they aligned the slide, checked the controller and motors, lubbedd the tracks, checked the rollers and tested the slide at least 8 times. They ended their appointment by telling me they reduced my expense by $200! Because only one end of the slide was off track, their labor was less... Oh and they did this work on New Year's Day! A huge shout out to Overall RV Service in Denver CO. They walked me through every step of the process so I would understand what they were doing and how I could keep up with maintenance going forward. They never said a negative word about Thor or the Palazzo and demonstrated a strong knowledge of the rig and systems. Awesome job and keeps us on the road! We love our Palazzo. There are things I can and cannot do on my own. When we find a good technician and honest business, we do our best to let the folks know. If in this area and need help, give them a call... I'm back on the road tomorrow!! Happy New Year!