0 stars if possible. Racist store employees and no CCTV in this day and age. I was the victim of a hit-and-run at this Trader Joe's location. When I brought my vehicle's damage to the perpetrator's attention, she went full Karen and verbally assaulted me while denying her actions and initially fled the parking lot, not returning until just before the cops arrived. The store claimed they had no cameras in the parking lot to support my claim, because my own two eyes were not considered reliable enough. This Karen refused to take accountability, was irate, and played the victim card when police and the store associates arrived on the scene, while I remained calm, respectful, and cooperative throughout because I know how these situations go for POCs when we show the slightest negative emotion that could be misperceived as aggressive or a threat... especially when all other persons present are white. So how could she be the victim when I was the target of her hit-and-run? Not entirely sure, but whatever she did or said to the store associates and police officers worked. They were consoling her, sympathizing with her, and smiling at her throughout the situation while treating me like I was the a-hole responsible for this crazy woman's inability to self-regulate her emotions. The store sided with her, telling me as much while unapologetically spraying spit at me (yes, actual saliva from the store associate's mouth landed on my face multiple times), and no resolution was offered. The police so called filed a report which I discovered was never actually completed/filed when I followed up with their department. I was out $600 to repair the car with only my own photos as supporting evidence given the lack of store/police documentation. I escalated the matter to corporate who mailed me a $75 gift card... as if I was going to return and shop there to continue supporting their business. What a joke--I threw that garbage card out. Plenty of other grocery stores to shop at in Bergen County that don't participate in blatant racism. read more

I love Trader Joe's! The positive side of this location is they had alot of items I dnt see at the Clifton location specifically. This is the one i frequent. I happened to be in the upper Bergen County area & had some time to kill. The set back here that was quite surprising was the employees were super rude. I can't say I've ever had this experience in the Trader Joe's in Wayne or Clifton. I can't say it will stop me from visiting again,, however I won't be asking anyone for help. They should not be treating customers this way. I encountered two employees who had no etiquette. read more

When the Westwood NJ store was opening many years back, I was so looking forward since I knew the store from when I lived in CT. I have considered myself one of their biggest fan​s. Today I am so upset at the attitude of this one cashier, I,may just boycott it. My husband and I went to this register where they were just paying after the packing was done. The woman is talking with the 2 female patrons about personal stuff. She turns to see that we are waiting and completely dismissed us. We thought she would take a couple seconds more on her conversation. No, we had to move to another line. They didn't stop until we were leaving the parking lot. Must be nice to be paid to socialize and to insult costumers. read more

I like Trader Joe's for its reasonably priced veggies and fruits (good deal for bananas), snacks, drinks, prepared foods, baked goods and more. Service is friendly and the staff treat you like a human being, not common these days. The thing I don't love about this location and others is that the aisles are cramped and the parking lot is often a pain. It does mean they're doing good business though. read more

Here in Westwood, staffs at customer desk aren't friendly nor pleasant. I've been coming here over 15 years spending avg 100+ weekly. When it's time to sell any bags with the limited quantity, they need to relax and still treat the customers the nice way. One day, I didn't know they were selling pastel color mini bags when I went to shop, I didn't need the bags but I knew my friend wanted them so I stopped by the desk to ask what is the limit and I was told 4. And I had to text my friend to see what colors she wanted, but was not able to reach her on time. So I continued to shop and when she finally replied, I went back to the desk and I said one of each color, the gentleman gave me a nasty look with mean voice saying didn't you already come? Limit is 4 so you can't get them. Oh my, chill out man. I explained the whole situation and he reluctantly gave them to me but the voice and look of this man left me a scar that's going to remain and be remembered every time I come to this branch to shop. Why are they so mean and sensitive. I don't care how important it is to give the customer the bags with the limit 4, still customers have to be treated with respect. Other trader joe's branches staffs are so nice even allowing dogs. This isn't the first time I felt unpleasant. There was few ladies by the plant section who are very unpleasant. Last time I brought my hypoallergenic dog to the store to buy milk (bc i cant leave my dog in the car by herself) and the lady came and said to me I must leave .. having the dog in the cart is so unsanitary!!!!! {hello lady, who calls my pet dirty,,, it wasn't like I left my 10 lb dog on the cart, I left dog in her own car seat and left the car seat in the cart. } Anyway, westwood need to improve and be nicer to people ( I do feel like it may be racial discrimination which is against the law in this day and age.) read more

Very poor quality control. This is a branded item and is completely destroyed before opening. No damage to the box so this is happening at the factory. Low quality products. read more

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Typical Trader Joes, but a much better parking lot than most Tj's ! Everything we needed was in stock. Despite the store being busy on a rainy Saturday afternoon, the store was orderly and checkout was very quick! Will definitely come back to this location in the future ! read more

Everything is great at TJs of Westwood the employees are all delightful and helpful. I've been going to this location for years and loved when they expanded. read more

Had a visit at the store the other day. Was very impressed by a lady named Laura (light skinned brown hair) whom joked she was one of three. I decided to tell a supervisor how lucky they were to have her, I think the supervisor was Christina R something, the supervisor was unimpressed, rushed and told me she was happy I had a nice time but to let me know when this sweet girl was not nice. I was shocked. Does this store operate in the Trader Joe's style at all? If I don't see lovely Laura when I go in next time, I am taking my business to Paramus. read more

Favorite grocery store by far! Super friendly staff, great produce and cheap-reasonable pricing. They are also back to giving out samples :) Plus kosher meat and cheese is a HUGE bonus. And there is a huge selection of products in general (so forget those old reviews about selection) - they expanded a couple of years ago. Lastly they always give my kids stickers and make an extra effort to put smiles on their faces read more

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Great location in NJ, although only wish there was more spacious area inside of the building. Love the Trader Joe's

Trader Joe's always maintains a great inventory. They almost always have in stock what I come to buy. They have lots of interesting things for the gluten free shopper such as Hearts of Palm Pasta and Vegan Bolognese sauce. The staff is always super friendly and helpful. read more

I love this store. All the staff have been extremely helpful. They are kind and they take the time to help you. I don't want to shop anywhere else. Sometimes it's crazy on the weekends but it's worth it because of the kind people that you deal with. The products are great.. lots of yummy things. And the prices are decent.. The service is great and the customer service especially is 100%.. I've never had a cashier that wasn't friendly. read more

I had a terrible experience today at Trader Joe's in Westwood New Jersey. There were people stocking all over the store without being considerate of the customers which is supposed to be with Trader Joe's is known to be the best at. Customers were falling dropping things and generally felt very nervous shopping through the aisles. I've never had an experience like this before in that store. When I approached the manager he was very belligerent and interrogated me as to why I said that it is very distracting shopping here. He continued not to address my complain and then another manager came over who didn't know how to react to what I was saying and said that when the store expands it might get better. He then quickly walked away. This is not acceptable for the store that supposed to have the best customer service in the country! Then the cashier looked at a bag I was eating and she said you wait this whole bag? Then she said what happened? The way she spoke to me sound likeml read more

Love the store. It's usually fully stocked and if they run out of something and employee will tell you when it's coming back in. What makes this store lose stars os they seem to allow dogs inside. The last two visits I witnessed some lady was pushing two dogs in a stroller and another walking a small dog around with a leash. Employees ignored it. These were not service dogs, which are allowed and I understand that, but bringing pets into a grocery store is disgusting. . read more

Smaller Trader Joe's, yet talking to people there it would be a good selection for the area, I suppose, but nothing like the Shoprite down the road? Still, people seemed pretty happy with it, lots of organic and farm-to-table kind of supplies. Prices higher than a Shoprite or other big-box grocery store, but somewhat on-par to a Whole Foods. Weirdly on much of the fresh bread there's no expiry date. Definitely crowded and the lady with the two kids running around screaming had the worst of it, but in and out pretty quickly. read more

I mean it's a Trader's Joe, I'm always a fan. This one however is teeny and therefore lends itself to being a crash course of people and carts. Not much in the produce department (it's also winter) and the freezer aisle was a bit weak, but everything else seemed to be in place. Nice staff, no wine store (although there is an A&P wine/liquor store next door) and plenty of parking makes Trader Joe's take yet another win. Definitely a great option in the area. read more

Trader Joe's is essentially the same wherever you go, albeit with some small exceptions. This place has a few medium exceptions for some reason. It's a little on the small side, and maybe that's why some of the items that I can usually find at the Paramus location aren't here. In addition, because of the size, there are fewer cashiers than you expect, so checking out may take a few minutes longer. Overall, it's still Trader Joe's, and that means great quality food at great prices. read more

I'm here almost every day (no seriously), so I figured it's about time to write a review. For starters, I think that a requirement for all Trader Joe's, but this one in particular, is that the staff has to be phenomenal. Every single person I've ever encountered here has been helpful, accommodating, and just all around decent. If you're there all the time like me, they get to know you, always say hi and ask how you're doing, and little things like that just make your day that much better. As has been said, this store is smaller than the one in Paramus and Clifton, but it's so much easier to find what you're looking for, imo. Now that it's fall and pumpkin everything season, get there and stock up on the frozen pumpkin waffles (for $2.. a STEAL), pumpkin cheesecake, pumpkin pancake/waffle mix, and PUMPKIN COFFEE for $8. It's so good, unless you have a pumpkin allergy, and then sorry, bro. The samples they make are always delicious and freshly prepared too, which is an added bonus. My favorites include the frozen roasted red pepper pizza/artisan pizza with asparagus on top, the frozen butternut squash risotto, organic spinach (for $2.. seriously, how could you find a better deal?!), roasted red pepper hummus, and cinnamon schoolbook cookies ($2.50 for the tub, which you could easily eat in one sitting). They also have a good selection of fresh flowers from anywhere from $4 - $10 per bouquet, which is a good go-to. I remember a few years ago, Trader Joe's produce was just okay, but they've stepped it up, now offering a wide variety where they try to showcase fruits/veggies from local places, and it's always fresh (again, when I'm there every single afternoon, or close to it, you see them changing things out with new, fresh items). So overall, fantastic staff, easy to navigate store, and fantastic products at incredible prices! read more

Trader Joe's is always a fun experience when I shop there. They have their own brands (most of them organic) at affordable prices. They may be commercial, but their products and stores have a small town feel to them which is charming in itself. I've bought frozen products from them and whether it's savory or sweet, they always taste fresh. In the past they've sold creme brulee in its own ceramic ramekins. It was fun to eat and afterwords, you get to keep the 'prize'! I don't thing they sell it anymore...at least not the ones with the reusable ramekins. I've always felt welcomed by the employees and the store(s) have always been clean and organized. read more

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This TJ locations is close to us and is now our favorite go-to. They don't have as much as other locations, but many essentials are here. Great quality and great prices! We come here even though Kings is only a couple blocks away. The only thing I wish about this place is for the workers who ring us up to lessen chitchatting with other people while cashing us out. Today we got delayed because another worker kept talking to our cashier. Otherwise love it :) read more

I don't get the reviews citing rudeness. This is the friendliest store I've ever been in. The employees are always friendly and helpful. When I go to the Westwood store I feel like I'm with friends. And the selection of specialty foods just keeps getting better. Some favorites: The Indian entrees such as Butter Chicken, the scallion pancakes, the Red Argentine Shrimp and an excellent assortment of apples. This is my favorite grocery store! read more

Just let me say since this virus has changed the way we shop, it SHOULD NOT CHANGE CUSTOMER SERVICE in retail!! The people that work at Trader Joes in WESTWOOD are the rudest people!!! Give them a little power and they think they can treat you like sh*t, and the bald guy who they call a manager, HA!!! Don't make me laugh!! He does nothing to boost moral in the store and treats you like you are way below him!! I get that we are in a pandemic, but treat people with dignity and RESPECT and not like we dont know how to stand in line or shop in a store! He literally yelled at a customer(who was shopping in produce) and said " you are not 6 feet apart ( customer said um im shopping) and he said ( you are standing to close to my employee now move!!!!! I will be calling corporate to complain about this store!!!!!! read more

Very small store. Slightly useless. I did pick up a very yummy curry chic salad ( reminded me of a curry chic salad I one had at the Manchester airport) Picked up a good bean corn salsa as well. read more

I love shopping at Trader Joe's and it's tough with the way grocery shopping has changed as a whole, but still a great store with the nicest group of employees. In response to the 1 star ratings- I do think that everyone will have an off day -what with working with all sorts of people in retail- but I do think we should be the smile and friendly face as well. Quality products, fun seasonal items, clean store and fair prices -everything else is icing on the cake. Special shout out to Marilyn, Allison, Patty, Ed and the "OG" TJ team! You've made me feel like family at the store. read more

Smaller than the other Trader Joe's I've visited but it looks like it has everything the other stores have. Place is well maintained, organized and less crowded for a Sunday. read more

Trader Joe's - Grocery Near Me - Westwood, New Jersey

I generally love Trader Joe's, but this one loses a star for how small the store & parking lot are. Isles are tight, and sometimes there are overcrowding issues. Shopping lines get confusing and people cut when there isn't an obvious line formed. Otherwise, I love that there is a location close by, and I don't have to drive all the way in to Paramus to get my goods. There is a great selection of food and everyone is pleasant. read more

I'm a huge Trader Joe's fan and especially love this location because the employees are chill and super helpful.

Random Fact: Did you know that the building TJ's is in used to be an A&P? By looking at the structural appearance of the building, you can tell that it was. Moving on, since I had some spare time to kill before heading to the place where I needed to be at on a weeknight, I stopped here. The size of this store pretty much occupied half of the building. The size is almost the same as the one in Millburn, if not smaller. As with any Trader Joe's, they carried your typical groceries (snacks, cereal, cookies, frozen items, gourmet sodas, nuts, raisins, chocolate, etc.). The only exception, however, is that they didn't sell any liquor. I stopped in here to buy some roasted & unsalted sunflower seeds for home. They had them in stock. The lines at the register weren't long at all. After paying, I was gone. At the time I went, it wasn't too crowded. Maybe because it was a weeknight and there was no threat of severe winter weather. I can't speak about the parking lot as I didn't park there at the time I went. I walked here since I parked in the downtown area in favor of where I needed to be at a certain time. As far as negativity was concerned for this experience, there was none. The person at the register had a positive attitude. If you want to buy booze, the liquor store is next door (which still bears the A&P logo...). Overall, a flawless experience. read more

I love Trader Joe's!! They need to open one up in Rockland County. The pros of Trader Joes is that you can find things at TJ's that you will not see in regular department stores. Check out their "Everything But the Bagel" spice. There are knock off's out there but nothing compares to this one. They know have an "Everything But the Bagel" potato chips. Their specialty spices are bar none to any other stores or brands that carry specialty spices. They have a great selection of fresh flowers and their produce is very fresh. TJ's also carries specialty breads that are incredibly good and make really good French toast like their Maple Streusel Bread and their Cinnamon Bread. They have many specialty products you do not see anywhere. I gave you the pros and now here are the cons. If you think you're coming for Charmin or Kleenex, drive on. You'll only get their brand of everything and there are some things you should not even put on your list or your cart. Paper Towels and Toilet Paper are one a few to name. Very clean store and the people who work there are incredibly helpful and friendly! read more

I spoke with Stephanie on the phone when I called and had questions asking if they had any delivery services so I can get Trader Joe's Groceries sent to my house. She seemed annoyed at my questions and was in a hurry to shoo me off the phone. She said no several times not even waiting to hear the rest of my questions and then hung up the phone. I trust the other reviews that this place has amazing quality of produce and goods, as every Trader Joe's that I've been to does, but come on Steph, if you're annoyed or angry your tone comes through in the phone. I understand it might be the end of your shift and you're hungry or something but you should try smiling through the phone. The customers can feel it. Thank you. read more

The only thing keeping this from a five-star review is the parking situation. It's not adequate for a store this busy, is shared with a liquor store, and the entitled a-holes who shop here think they always have the right of way. Not the store's fault. This must be the highest producing-per-square-foot store in the chain. You can get everything here that you can get in the smaller stores, packed into a very small footprint. I've never had issues with outdated food, the produce is almost always decent, staff keeps the shelves well-stocked with the now-well-known quality TJ products. The staff, especially the older crew members, are always nice and helpful and many have been there for a long time. They have endless patience with the self-important yoga moms and their no-discipline children -- an amazing feat by itself. Go early, go late, but don't go when church is letting out around 11 AM on Sundays. My kitchen is being remodeled and TJs has kept me well-fed while I have no functioning kitchen other than a microwave. read more

Great prices and really nice selection, even though it's a small store. Perfect for people with dietary limitations since they have a lot of specialized products (gluten free, vegan, etc.). Nice staff too. They need to work on the line issues - they're in a semi circle kind of formation, making all the customers cram in and leaving no room for people to get to the nearby groceries. Much better than the one on Route 17 in Paramus! read more

It is a pleasure to shop in the Westwood store. Even when the store was smaller the staff is always helpful and pleasant. The store is always clean and well stocked. During this pandemic it has become a place that feels safe and concerned about its customers. I don't understand the bad reviews, they don't represent any experience that I have ever had and I have been shopping here since it opened! read more

I LOVE THIS TRADER JOES LOCATION! Yes, it's smaller but honestly, when I've been to bigger Trader Joe's locations (mostly in the city) I've been overwhelmed and I've gotten lost in the craziness and chaos. But this location is really perfect in size, IMO. The staff is so friendly and helpful. The store is clean and everything is organized great. I recommend trying their spinach kale greek yogurt dip with their quinoa black bean tortilla chips -- SO DELICIOUS and great for when you have company! read more

Trader Joe's, it's no secret that I love you. Love you a lot in fact. I love your prices. I love your Trader Joe's branded frozen foods. I love all of the seasonal products you release and how you have an ability to get me to purchase anything with the name pumpkin in it. So if I love TJs so much, why aren't I giving them 5 stars? The location! So small, so cramped. If you don't come at offbeat times you are going to be in the middle of a cluster F in the parking lot, in the aisles, and in the checkout lines. There is no leisurely strolling up and down the aisles - it's a get in and get what you need and get the heck out of there. Despite the chaos, I will applaud the friendliness of the staff. I know it's a trademark of TJs, but it really rings true here. Also, my friends in other cities rave about buying cheap booze from TJs. I'm not knocking a star off for it, but it would be nice if they could get their liquor license (similar to how Fairway in Paramus just did). Just saying, TJs.... read more

Trader Joe's in Westwood is awesome. The service was very accommodating. The supermarket is clean. I love their great prices. They sell only the best quality of food. read more

Trader Joe's - Grocery Near Me - Westwood, New Jersey

Went in to grab some vegan dessert for a party. Ended up getting Trader Joe's private label banana bread and soy ice cream both of which are vegan. Served each person a piece of the banana bread with a scoop of the ice cream on top. No one else was vegan, but everyone said it's so good! read more

Trader Joe's - Banana bread (vegan) and ice cream (vegan)--such amazing dessert combo that all my non-vegan friends loved it! - Grocery Near Me - Westwood, New Jersey

Very clean, well stocked TJ's. I shop here often to get my snacks for school. I do have a few reasons why I didn't give it 5 stars however. First, a few staff members were kinda unfriendly to me and it's not a one time thing so maybe they're overworked/bad morale. IDK. Just this week the cashier looked so annoyed and didn't say anything to me even when I told her to have a nice day or made small talk (you know just to be nice! I'm always nice to everyone ) Maybe she had a bad day but whatever. Also the parking lot is way too small. Obviously TJ'S is very popular so it can get very crowded but who designed the parking lot? Needs another 30 spaces at the min! Other than that, it's still very good because they do keep it clean and stocked. That's all that matters really. read more

A great little store and has pretty much everything that other TJ's have (no alcohal though). Staff is friendly - this is a weekly stopping point for me. If you're having company over, try these appetizers: spinach dip with organic tortilla chips, garlic hummus, onion and feta appetizer, vegetable nests, chocolate chip dunkers. For lunches: organic rice krispy treats, TJ's organic french vanilla yogurt, any of their flat pretzels, mini chocolate bars, asiago rolls. For everyday: eggs are delicious!, TJ's organic milk & half/half. Enjoy! read more