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    Trader Joe's

    4.2 (93 reviews)
    ModerateGrocery
    Open 9:00 am - 9:00 pm
    Updated over 3 months ago

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    I'm blown away this morning by the Kindness and service of one of your employees, Kate at this Northbrook location. I was doing early morning shopping, she was attentive and friendly so we got to chatting. When she asked what I do I told her to I'm a special education teacher. She said please wait right here! She ran and then returned with a beautiful flowers and said thank you, you help make the world a better place I don't encounter pure kindness in the world like hers too often. Not only does Kate make the world a better place too, she makes your business a better place that patrons desire to frequent.

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    9 months ago

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    4 months ago

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    4 months ago

    Trader Joe's is always so great. The staff are so friendly and helpful and nice. I love their frozen selection and cheeses.

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    1 year ago

    Love TJS.. everyone at Northbrook location is fabulous. Love them and all their help.

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    2 years ago

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    Ask the Community - Trader Joe's

    Review Highlights - Trader Joe's

    I'm blown away this morning by the Kindness and service of one of your employees, Kate at this Northbrook location.

    Mentioned in 3 reviews

    Read more highlights

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    Mariano's - Bar area, uniquely set up in the rear of store by the liquor department.

    Mariano's

    (111 reviews)

    $$

    I am growing to like Mariano's in Northbrook more and more, as my shopping experiences there over…read morethe past few months have been consistently delightful. Although the self-checkout area had a different staff each time I went, the staff I encountered were all friendly and helpful. In the most recent trip, a staff named Marty even came up to me to say "Hello, how are you?" This gesture really set the tone for a happy checkout. Right after Thanksgiving, I saw a sign on sweet potatoes advertising 29 cents a pound with digital coupon and the Mariano's loyalty card, which was an excellent deal.  So, I called my husband to clip the digital coupon online with the home computer while I was getting some sweet potatoes.  However, my husband could not find the coupon on Mariano's website.  I saw a staff working in the produce department who looked like a manager, named Matthew, and told him about the situation.  He found that the deal had just expired even though the sign was still posted.  He still graciously honored the discounted price. At self-checkout, a staff named Meredith gladly honored the price as well without needing to verify it with Matthew.  Although I was only saving about $2, this kind of trust, friendliness, and flexibility were great customer service and made me happy. During the same visit, I noticed that Mariano's had replaced all of their shopping carts with brand new plastic ones.  These new shopping carts were clean and sturdy, and very smooth and easy to maneuver. I like that Mariano's really works on enhancing customers' shopping experience.   Kudos to the Northbrook management and staff for doing such a great job.

    Mariano's continues its post-acquisition downward spiral, which is a bummer, since Whole Foods is…read moretoo pricey and Jewel is somehow even worse item quality than Mariano's. Woodman's is great but farther away and doesn't have its own "counter" areas (meat, seafood, etc.). I return to Mariano's, and so it goes... They say there was a refurbishment here, which I slightly notice due to a mild layout change. Yay for that! The item selection is good and most items are pricier than they should be, if only by a just-perceptible amount. There are good deals, but other locations might be better. It is still a total mess regarding basic staffing. There is often ONE lane open outside of self-checkout, which not everyone wants to deal with. This was at 6:30pm, roughly, and it seems like more than one could be open? Even...two? They were out of paper bags, which is highly inconvenient, and you fit less into plastic bags, so you wind up paying more for more bags (it's a matter of cents, not a biggie, but a basic supply issue they keep facing over and over). The one register that was open had one person working there. He was a bit grumpy and the whole thing was inefficient, taking maybe 20 minutes altogether. They had no one helping him bag the items! This is common here. Is it so understaffed that they can't have someone scan and someone else bag? Very weird. Of course, I was given the option to bag, so I helped him a bit. I have done this at Aldi and that's part of the deal. But these are not Aldi prices, are they?

    Trader Joe's - grocery - Updated May 2026

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