We needed assistance with our account because we did not get…read morethe discounts we were entitled to. Nick was the Customer Service representative we dealt with. He was Wonderful! Very concerned about the issues we were experiencing and spent time to reset our account status and give us back the money we were overcharged. He was very apologetic about what happened even though it was not his fault! Best Customer Support ever!

went to their store today to get the special of buying 4 Food Club (their store brand) Solid White…read moreAlbacore tuna. That's what their weekly flyer for 6/20-6/26/24 listed. Well, lo and behold it's Food Club chunky white tuna that is on sale. This is classic bait and switch!! Big Y stopped making physical membership cards. It's all digital now. Could they train their cashiers to ASK customers if they have a membership?? The only way to get the discount with non-physical cards is to enter the phone number associated to the account. I am sick of having to ask to give my phone number. Shaws makes it easy by allowing people to manually enter their phone number on the payment card reader. How difficult could it be for Big Y to do the same?? Their bakery section does not stock angel food cake. There is one that shows up recurringly but it is expensive and revoltingly dry. What the hell? They also do not stock individual sized Table Talk pies or another brand's. Pathetic!

This is an out standing Portugese market! They have lots of authentic Portugese and Brazilian food…read moreat great prices! They have an outstanding wine, cheese, and bakery selection all at reasonable prices! I go out of my way to shop here for any Portugese supplies I need! They even sell Portugese beer and soda by the case!!!

Typical Market Basket grocery store. I stopped here to get some healthy snacks and their selection…read morewas good and well priced. I sometimes like to be efficient and that is why I like the self checkout lanes at grocery stores...here, they don't have them. The company wants to have cash registers manned and open to encourage customer interaction. Good thing to focus on human interactions.

Market Basket is a full 20-25% less expensive than its competitors in the area for basically the…read moresame food. Yes, it's not as luxurious to shop in, it's usually mobbed, the aisles are tight and the parking lot sucks. Produce is not as great in some items, and they don't carry as many super-speciality foods as Whole Foods or Stop & Shop. However, the people who work there are amazing. They are abundant (try almost every checkout line open during rush) and helpful, and friendly, and the store is well stocked and well managed. No self checkout crap. You don't need it, there's always a line open. We'd kill for an upgraded facility like the nicer newer Market Baskets that do exist, but our Bellingham store crew, from the managers to the baggers are amazing, and make shopping here worth the visit. Their meat department is wonderful, the seafood is great and if you can get near the deli, they work hard and are great too. Finally, a shout out to the bakery and prepared food folks - they are awesome. The food is great and they couldn't be more helpful. We love MB, just wish it was as a new one. Oh, and don't go near the place the day before a major snowstorm, or any Sunday at noon. Plan your visit if possible. 5 stars for the staff and people and management, 3 for the facility. It really needs an upgrade.

Beyond terrible. The seafood here is atrocious. Almost anything you choose ("fresh") will be…read moreextremely rubbery dry and flavorless when you cook it at home. I've been cooking and catching seafood for years and never have had such horrible quality. Literally like eating a shoe. I felt so bad for the animals that died for nothing. And the staff? Watch out for the young kids that work here if you choose to wear shorts or a dress. They will howl, whistle, cat call you. It's embarrassing and degrading to have a man YELL god damn at you

The store is clean and has a great selection, just our experience with the staff was unpleasant…read more Last night at self checkout we brought to their attention a pricing error on a box of cereal. The man who helped us went and checked the price. He brought back a picture of the tag. All he needed to say was Sorry mam (to my wife) you grabbed the wrong box, or something along those lines. Instead. he was very rude and condescending to her and insinuated it was her error. We could careless about the dollar, just expected to be treated with respect. I went back and took a picture of the shelf along with the price tag. We bought the family size, you be the judge.

Do the drive up and go a lot on the app! Great service and usually have everything I'm looking forread more

Very rude assistant manager At the milford ma store. She…read moreneeds to calm down and be nice to the customers .more training MIGHT help

Went in there to get a birthday cake. The gentleman at the bakery was wonderful. Couldn't ask for a…read morenicest guy. He was kind and courteous. However, the cake itself that's a different story. The taste was very good. It was a red velvet, however, the icing was uneven. I am not sure if they bake in house or if they get it brought in, but it definitely needs to be improved.

Peoples is very friendly and Nices and supermarket clean neat very organized too and a lot parkingread more

I experienced serious withdrawals when I moved out of State! Gene's offers incredible products…read morethat evoke Italy. All their food is fresh and packed with flavor. The service is exceptional. Visiting Gene's is like taking a walk through Italy!

Great sandwiches. Local mom and pop stop, the best of the best. Choose local over chain.read more

They must have had a lot of turn over here as there are many new and pleasant people working here -…read morefinally!!! Very clean - employees actively cleaning floors, stocking. Produce all very fresh. The premade packaged foods for on -the-go were freshly made. Nothing expired or past date that I saw on this trip. I was able to get some fresh fruit chopped up for half price to bring to a get together today. The woman who cashed me out was very nice, just starting her shift at the register, and was conversative which was nice. Once I finished loading groceries into my car a nice employee -older man -asked if he could take my cart for me. I was just about to bring it back inside myself but this was nice and we told each other to have a nice day. Just some simple kindness goes a long way. I am happy to see the change in attitude here with these new employees. Definitely for the better!

I love the store. A lot of things are very reasonably priced and fresh are always putting new…read morethings out every time you're in the store. They have a nice fresh meat and seafood department as well as a great cheese selection. I love the variety of baked goods as well and everything is made in house as far as I know. I have recently started picking up The too good to go bags there and I've been very impressed with a variety selection of items that they have and they're too good to go bags. It's really nice to travel. Try new things I always might not be able to afford. Because in some price things they are a little pricey than others but that's OK because you get what you pay for. The service is always on top people explain what you want And if they don't have something they would like if you can wait we can make it for you and that's perfect because I wanted to try a pizza one time they didn't have it. They said they can give us 15 minutes. We can throw one in the oven and they did and that to me was just above and beyond what I expect for most businesses, especially a large chain store like Whole Foods. Please keep up the good work everyone