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    Trader Joe's

    4.0 (331 reviews)
    ModerateGrocery
    Closed 8:00 am - 9:00 pm
    Updated over 3 months ago

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    Diane W.

    I came here today specifically for the 12 days of Beaty advent calendar. This Trader Joe's is located in the Pruneyard. It was really busy inside but luckily they had what I wanted. They had 4 advent calendar's left. I bought two. One for me and one as a gift for my friend. There are 12 different beauty products inside and they are $19.99 a piece. I'm very happy that I found them. They were sold out at the Trader Joe's I usually shop at.

    Mums
    Bailey T.

    I ordered some white mums, baby breaths and eucalyptus for my son's baptism. Although I did not receive all of the white mums I wanted I am grateful Ally, the manager called the other stores to see if they carried them. It is not Trader Joe's fault, they warned me they may not get all the same types of white mums I like because shipment comes in a set of various mums, but I am grateful they were able to get me a lot of the flowers I needed for my son's baptism. Great service, I got to keep the buckets for the flowers which saved me time and money to buy buckets from Home Depot. Ally helped bring my flowers to my car and helped placed my flowers inside my car. Thank you Ally and Trader Joe's for your excellent service!

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    Page 1 of 9

    Ask the Community - Trader Joe's

    Review Highlights - Trader Joe's

    A staff member was super helpful with picking out a snack bar that fit my taste and dietary preferences!

    Mentioned in 7 reviews

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    3.4(730 reviews)
    0.4 mi
    $$

    Why have I never written a review of Whole Foods before? It's my home away from home (within…read morewalking distance). There are a few seasoned employees whom I adore. The guy at the seafood counter (very tall). He's super friendly & helpful. You can tell he loves his job (apparently he used to work at The Fish Market). He provides great tips & is very knowledgeable. There's another guy who works in the deli section, Michael I think is his name? He is also super friendly and very helpful. He's been there for years. I hope he stays there! No matter how busy they are, he's always there to help you with a smile. There's another lady too, she's got curly blond hair, short (or maybe she wears it up) and she works in the deli, or at least she used to. I haven't seen her recently, but she was always super nice as well. Pro tip, look for their deals! Sometimes their pizza will be really cheap from their frozen section. They also have deals on their rotisserie chicken. They switch up the days though and I believe Fridays they have a pizza special.

    Let me start by saying I love Whole Foods Market. Truly. It's one of my favorite grocery stores…read more But this location? Whew. It's the overachiever... in all the wrong ways. This store somehow manages to carry half the inventory of every other Whole Foods and then confidently leans into the "every store is different" line like it's a personality trait. Yes, I get that stores vary -- but this one feels like it's running a minimalist experiment the rest of us didn't sign up for. Friendliness is not an option. And let's talk about $1 Oyster Fridays. The oysters are there. The shuckers are there. The vibe? "Absolutely not." They flat-out refuse to shuck them for you, which feels like selling pizza and refusing to slice it because "every pizzeria is different." The real kicker, though, is the energy. The staff acts like friendliness is an optional add-on that didn't make it past budget cuts. I'm not asking for a standing ovation when I walk in -- just basic, Whole Foods-level pleasantness. That's kind of the brand, right? I'll still shop at Whole Foods. Just not this one -- unless I'm in the mood for oysters I have to shuck myself and a side of attitude. The staff at Almaden are All Rockstars!!

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    Safeway

    2.1(217 reviews)
    1.1 mi
    $$

    This review is specifically for the Bakery Department at the Campbell Safeway. While I visit…read morevarious Safeway locations, the customer service from the bakery team at this store is consistently the best I've experienced. The entire bakery staff is always helpful and friendly, but I want to give a special shout-out to Sierra for her incredible service yesterday (Wednesday, 3/25). I stopped in to get French bread for my mom (it's her favorite!), and Sierra went above and beyond. Usually, when I ask for bread to be sliced at other stores, it's met with an attitude, but Sierra was so kind. Even though the slicing machine was broken, she didn't hesitate to hand-slice the entire loaf for me herself. It was such a thoughtful gesture that really made my day. Huge thanks to Sierra and the rest of the bakery crew for always taking such great care of their customers!

    This review is mostly just for the bakery. I had a good experience with ordering a custom sheet…read morecake for my son's birthday; I provided some photos that I printed out as inspiration and asked them to recreate something like that and I was really happy with the outcome. There was a minor inconvenience when I walked in and they told me the person that handles custom cakes is not there during all normal store hours so I had to come back at a specific time to place the order. I'd suggest others call ahead to find out what those time are. The shopping center area isn't great and I don't love visiting it alone due to the sketchy vibe but I would come back to get a custom cake.

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    Safeway

    2.4(85 reviews)
    1.3 miWest San Jose
    $$

    I had to leave this review because the bakery team at Safeway truly blessed me…read more The day before my best friend's bridal shower, I was scrambling trying to find a cake. I had already called and gone in person to two other Safeway locations, and even though they had plain cakes sitting in the display case, they told me they couldn't decorate one because those were "for orders." I understand it was last minute, but it felt like no one was even willing to try. When I called this Safeway location, the woman on the phone kindly told me they didn't have any cakes with flowers or a spring theme ready. She must have heard the disappointment in my voice because she asked me what I was looking for. I explained the situation and the kind of cake I was hoping for. Without hesitation she said, "You know what? I'll make it for you. Give me about an hour." They didn't just take a plain cake from the display case. They actually asked me what flavor I wanted and made the cake fresh in the flavor I chose, and then decorated it exactly how I imagined it. The piping and flowers were absolutely beautiful. You could tell they really took their time and cared. What touched me even more was the little details. They carefully taped the bottom of the cake to the box so it wouldn't slide while I was driving, making sure the piping and decorations stayed perfect. That level of thoughtfulness meant so much to me. When I picked it up, I honestly almost cried because it was so beautiful. At the bridal shower everyone kept complimenting it and asking where it was from. It tasted amazing and became one of the highlights of the day. Those two wonderful women in the bakery didn't just make a cake -- they saved my best friend's bridal shower. They worked so hard, were so kind, and went completely above and beyond for me. I truly feel blessed and so grateful. I even thanked God for them because in that stressful moment they really felt like angels. I hope they get the recognition they deserve, because customer service like that is rare. I have never experienced anything like it, and I will never forget their kindness. THANK YOU TO ANGELICA and CORRINA they are the bakery team that made this possible so grateful for you two!

    I've been shopping here since five years and this place is just getting worse, mostly when it comes…read moreto customer service, but also the value of items. There are several staples that are considerably cheaper and better quality at Whole Foods. Today, I asked for help with an eGift Card at the self checkout and was very rudely told that they don't accept eGift Cards. I had the card number, pin, and link. On top of that, I had pushed the call button long before the guy next to me wanted to cancel his self checkout item, but the woman who refused to help me, attempted to help him first before I spoke up. After she asked another cashier if they accept eGift cards, she just ignored me. Btw, if both those cashiers would know their job, they could have told me that eGift Cards are easily redeemed as Safeway cash via the app. For people who might ask, I was there around 9am in the morning and it was not busy.

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    Safeway - Smoked Baby Back Ribs using the 3-2-1 Method

    Safeway

    2.5(299 reviews)
    1.3 miWillow Glen
    $$

    I was making a shopping list on the Safeway app, planning to shop for the items myself at the…read morestore, when I noticed that if I got them delivered the price of each item decreased and I would get an extra $30 off the total. I was concerned about delivery because I live in a locked apartment building and didn't know how that would work, but decided to give it a try. Turns out it was fine. I got text messages from Safeway with updates throughout the process and one from the delivery driver when he arrived. He brought my groceries right up to the locked door and I grabbed them from him, no problem. Safeway delivered every single thing I ordered and did a good job selecting produce. The delivery came fast, too. Although there is an extra charge for delivery, it was still a good value because it was offset by the discounts I received (the $30 discount might be for first time users only). I would definitely use this service again.

    Floral department is rude to customers and has no customer service whatsoever. Also didn't even…read moreknow the prices of anything had to ask for every single time. Didn't know how much the ballon cost or how much the ballon holder was. After that another worker in the floral department older lady with blonde hair and a accent. Not sure her name so I'm trying to describe her as best I can. I asked if there's anywhere I can look at all the balloons and she says laughs at me and says "no we aren't party city".... No need to treat your customers like this when I just asked a simple question. The other Safeway on San Carlos has a small amount of balloons displayed so you can pick from so I assumed they had a little book to look at. First time getting treated like this at Safeway their usually have the best customer service! ESPECIALLY IN THE FLORAL DEPARTMENT. I Wish I knew this witches name. Cause she made my shopping experience very bad.

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    Nob Hill Foods

    Nob Hill Foods

    3.9(154 reviews)
    2.5 miWest San Jose
    $$

    A couple of things to unpack at this store. First, in the past I have not been greeted or…read moreacknowledged for my visit at the check out. Secondly, the employees in the past, were going through the motions of their daily work. Not truly engaging with their customers throughout the store. Today, that all changed. I walked up to the front entrance as the manager was walking out and greeted me with a smile and a hello as he was showing a team member there was a spill in the grocery cart area that needed to be cleaned up. The manager asked for the employees' idea of the best way to handle the clean up. The employee immediately became engaged and quickly responded to getting the task done. The manger walked away and left the employee to deal with the task. Throughout the store employees were smiling and saying hello. At check out there was a line of four people. The manager immediately jumped on a register and took on customers with a pleasant greeting, asked if I found everything I was looking for. The bagger made mention of the great Bromolaid plant I had chosen. As I was leaving both the manager and the bagger said to have a great day. The contrast of today's visit versus any other I have had in the past was like night and day. The leadership qualities this manager displayed, the response of the employees, tells me how well he is being an authentic leader. It was truly refreshing to see.

    Everyone here is usually either really friendly or extremely chill. Shout out to Dan at the self…read morecheck out registers today who helped me out. I double scanned an item and he was observant and quick to catch it, immediately refunding my item. Though getting in and out of here can be a pain, the workers and sales they have make up for it. Always a nice grocery store to shop in despite being in close proximity to many others.

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    Trader Joe's - grocery - Updated May 2026

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