We have been members of SouthStar Bank in Georgetown since the 2nd day it was open. We LOVE the…read morestaff. They always greet us with warm welcoming smiles. They are so eager to help us and we never feel like we're "bothering" them when we're there. Our favorite teller is Bailey. She's so sweet every single time we come in, no matter what time of day. She always makes time to smile and say HI. And Stephanie Chaffin, the Branch Manager, is absolutely amazing. We've known here since she first started there. She's so helpful and always answers our questions. GREAT JOB to all of the staff at SouthStar Bank in Georgetown! We're so GLAD you're here.

Great friendly and professional service. Handled well by all. Stephanie handled a lot of…read morecomplicated transactions well. Martha Molina is super friendly and always recognizes me and helps quickly at the counter. Great Job here and with the staff at the Leander location as well. Hats off!

Kristin Bailey and the Leaman Team at LoanPeople are top-notch. She helped us secure a fantastic…read morerate on our refinance. Her attention to detail and efficiency meant we closed on time with no surprises. Thanks for the great service, Kristin!

I reached out to a couple of lenders to explore my options and ultimately chose to work with Max…read moreLeaman/The Loan People. I was assigned to Amanda, who was absolutely fantastic. She quickly reached out, got me preapproved right away and was incredibly responsive to all my questions throughout the process. We placed our offer on November 22 and closed on December 19. The team was able to get my loan approved and closed in under 27 calendar days, which included weekends and the Thanksgiving holiday so really around 17 business days when you think about it! These guys definitely have their process down. That said, the origination charges (processing/underwriting) were higher than some of the other lenders and when I requested a reduction in these charges, they didn't budge and instead referenced the points buy down, which, while in the origination category, is a seperate line item than the processing/underwriting line items. A younger version of me would have pushed harder on this to save a few hundred bucks, but I chose not to but definitely getting a mention in the review though so... *shrugs* Overall though, I would definitely recommend them, and especially Amanda, due to her expertise, communication, and efficiency.

We were introduced to Melanie @ Thrive through our realtor, Zach Wallace. She has been an amazing…read moreguide through this entire process. From starting with our plans for a new build and then switching to a resale home, Melanie was there every step of the way with helpful guidance and advice. Always a phone call or text away, Melanie made sure we were in the best position possible to purchase out new home.

Fabulous experience with Mike Litwin. Our friend who is a realtor recommended Thrive. Mike was…read morequick to answering any of our messages. Always had an answer to our questions and was very informative. No complaints on our end!

Georgetown Mortgage seemed like a decent mortgage company, at first. Until we received our escrow…read moreshortage amount (which was incorrect). We were told by 3 separate people that we would be receiving an escrow reanalysis & then could pay the correct escrow shortage amount. During this process we also wanted to look into dropping our escrow account & managing it ourselves. We were told that we could request it & they would send us information in the mail. So that's what we did. Today we received a letter in the mail stating that our mortgage had been sold & another company was taking over. Still waiting on our reanalysis & dropping our escrow account we contacted GT mortgage to find out where we were in that process & how we could pay our shortage. Not only were we told that our shortage would now have to go through the new company we were also told that GT mortgage doesn't allow anyone to drop their escrow account. Oh, & we were told that there was not a reanalysis being processed. So, we were lied to. On more than one occasion. And who knows if we'll make the deadline to pay the shortage. Now, our monthly mortgage has gone up & our hands are tied. I do not recommend GT mortgage in any way, shape or form. They seemed like a fine company at the beginning. But the moment that you need something from them you'll get empty promises & a plethora misinformation.

We went through Georgetown mortgage to handle the sale of our home. We were handling the sale…read moreourselves with the seller being that it was our neighbor and we trusted each other. Georgetown walked us through the process everything came out perfectly and we have no complaints. We wanted to use georgetown mortgage when we sold our first house but unfortunately the buyers agent put us into First American title company with Teresa Wilcox and all of our money was stolen and we still have still not been funded. It's been 2.5 years. I also find it very strange that the yelp we put on Georgetown mortgage originally is missing. So here it is again, with more detail.

This review is long overdue. I highly recommend Doug and his team at Caliber. We went through a…read morecouple other loan companies and were told that we wouldn't be able to purchase another home until winter of 2017 due to some issues with our rental property in another state. Our Austin lease was up, and there was no way I could stay in the house that we were renting, with that landlord, for another month! We were going to move out, rent an apartment, and then move again when we purchased a home in December. I am so grateful that I ran into Doug's website while researching another type of loan. To make the long story short, Doug made it happen, with a rate that was less than 4%, and we were able to move into our new home a day before our lease was up! Doug made what I thought was impossible happen, and we are now currently preparing for our first holiday in our new beautiful home.

My husband and I give Doug Smithe, from Caliber Homes, five stars for his commitment to provide…read morehigh quality service. Doug was recommended to us after we have gone through an awful experience with another lender. Our case was a bit unusual, as my husband is a Texas veteran. My husband contacted Doug, and within 48 hours, we were on our way to purchasing our new home. My husband and I are no nonsense type of people, who accept nothing but the best. Doug was able to exceed our expectations. He proved to us that he is a reliable professional with great communication skills. I recommend Mr. Smithe without reservations.

Cheryl was great to work with. An attorney friend recommended me to her, and I'm very glad that I…read morelistened. I had previously been trying to work with my bank, USAA, and it was a real headache. I was never able to speak to the same rep twice, they weren't clear about what I needed to do to get my numbers where they wanted them, and they didn't seem that invested in the process. Cheryl sat down with me and spent time to figure out a plan to get me where I want to be. I'm a small business owner, so getting a mortgage can be even more complicated than it is normally. She gave me a very clear action plan on what I need to do to get the mortgage I want. Really couldn't be happier with her level of service.

My wife and I closed on a house yesterday in Georgetown. Cheryl and Jeff put my loan together…read more Two requirements for a mortgage lender. First is they need to have a strong back end. The local contacts don't ever actually float the mortgage, they assemble the information and submit it to the underwriter who in this case is SWBC in Houston. Secondly they have to be able to understand the input information and get it assembled in the right way to forward it. Huge bonus points if they are professional and nice and dedicated and answer the phone and care about what they do. I'm a veteran and small business owner the combination of which one would think was not that unusual. But the first lender (who worked for the builder) spent three and a half months trying to figure it out only to tell me the week before closing that I could not get the loan. Fortunately my realtor sent me to Cheryl and Jeff. In two weeks with a minimal amount of pain (on my end) they were able to put everything together and get us to closing at a good rate and a wonderfully small cashier's check required. And they got all the bonus points. They are exceptionally nice, professional, accessible (that should be moved from the bonus section to required section) and dedicated. To ME. Working late into the night on my package and just cheerful about it (that part was unsettling.. they are invariably cheerful). I would not hesitate for an instant were I to start again today. Cheryl and Jeff have my thanks and lifetime loyalty.

One of the sorriest banks in Georgetown, been a customer of theirs for…read moreover 25 years and they still treat me like they don't know me. put holds on perfectly good checks and they have never lost a penny on me. if there was a decent bank in Georgetown I'd transfer to them but there is NOT! update, called them: they did nothing, as they could care less!!!!

Ever since the pandemic, service has been absolutely terrible! It doesn't help that I moved out of…read morestate so service is almost nill. If you're not standing in line forever at one of the few branches that remain open, then it's a wait and see if someone decides you're worthy enough to get back to. Credit unions have always been my favorite banks above regular banks but UHCU has soured any fondness that I held for credit unions.

Lana and her team is amazing. She is very knowledgeable and does her homework and research…read morethoroughly. She was able to get me the best rate in such competitive market, but that was not the best thing. Our seller had so many reservations about the VA loan (wanted to sell to someone with conventional loan) but when seller and their agent talked to Lana and asked so many questions, Lana was extremely patient and addressed all their concerns and finally we got our offer accepted just because of Lana Jern. She remains so busy but she or her team-member always found time to respond to any of my questions. 100% would work with her again. Summary: Extremely knowledgeable, puts clients interest at the top, result driven, courteous and friendly

Barb is a wonder woman! She helped us for 3 years to build our credit and prepare ourselves for the…read morehome buying process here in Austin. Shes amazing with communication, she's amazing with helping you understand verbiage that's confusing, and she holds your hand all the way through to the end, but also beyond. Barb also hooked us up with the perfect realtor to fit our style/needs. 10000% recommend using Uptown Mortgage for your home buying needs. It'll be the best decision you make!

Renee and the team at Edge Home finance made the journey back into homeownership the best…read moreexperience. From the first contact with her and uploading documents (by far the easiest thing ever) she made us feel comfortable and kept us informed throughout the whole journey. Not only did she help us through the process she truly helped to alleviate (even after hours and on weekends) our anxiety and fears. We truly appreciated her and the team there at Edge Home Finance and will continue to recommend this team to everyone we know going through the home buying process. Thank you Renee and Kelly for all of your hard work!

From the owner: Renée Damron is a Top Producing Mortgage Originator. Having successfully navigated the real estate…read moreand home building industry for over 17 years, she was chosen to start and manage a mortgage branch in Austin before moving to Edge. She has helped over 1,500 clients get a home. Renée has won several awards throughout her mortgage career. Most notably the prestigious award for The Nationals 2019 & 2021 NHBA’s Mortgage Professional of the Year. Locally, she has received the title of the Austin’s HBA’s Max Award as Mortgage Industry Professional of the year 4 years in a row. She has been recognized as one of the Top Mortgage professionals by Austin Monthly, Five Star Professional, and the Scotsman Guide. Over the years she has built a rock-solid reputation as a professional with integrity who genuinely cares for her clients and demands the highest results. She genuinely cherishes her relationships with realtors and clients. Her attention to detail and exceptional communication skills, have always been paramount to her success. Renée is a native Texan and University of Texas graduate who is committed to helping people across the state with their lending requirements. With a wealth of experience and knowledge in the industry, Renée has navigated the complexities of the home buying process and is committed to being a strong advocate for her clients. Her objective is to provide a hassle-free, timely, and seamless home buying experience for everyone who utilizes her services.