I brought one of my kids here for the first time today and it was a great experience! My son tends…read moreto be shy and was nervous for the appointment, but both his hygienist (Breanna) and Dr.Sofia made him feel comfortable, which of course made me (his mom) happy! My son told me after his appointment that he really likes this dentist! I really liked the vibe of this office overall. Everyone seems very caring. Even the receptionist (Cynthia) was friendly and inviting! I'm glad I found this dentist's office for my kids!

Today was both of my girls first time here & I am still raving how amazing this office is! The…read moreatmosphere is incredible, all the staff were so nice & so helpful. Very attentive & having a toddler I always worry about her freaking out but she LOVED the whole visit. The assistants & the doctor gave such a thorough and gentle examination & I'll definitely be recommending this office! Thank you so much!

My kids and I love this place! They remember us every time and can do basically all treatments in…read morehouse which is such a benefit! It's a smaller office, but it allows them to be more personal and focus on one patient at a time. We've never experienced issues with fillings received, if anything they've helped fix cracked fillings done elsewhere. They have tvs at every chair for the kids and of course get a goody bag at the end. This is the first dentist my kids are excited to visit.

The dentist office is very welcoming, staff is great and Dr is on her stuff! They are very gentle…read moreand knowledgeable.

Stacy is amazing! She was great with my daughter; super friendly and super professional! She…read morenoticed that my daughters birthday is tomorrow, and showed up back in the room with a happy birthday certificate, goodiess, and balloons tied to a little pink bear! Both my daughter and I left with a huge smile on our faces. Best kids dentist experience we've ever had! Thank you, Stacy! My daughter has never felt so comfortable in a dental office. Also, the offices inside are so cute and themed! My daughter was all smiles the whole time.

Por la más mínima razón quieren extraer los dientes , me enviaron a mi niño a otra clínica , solo…read morenecesitaba tratamiento en los dientes frontales . Terminaron durmiéndolo y le extrajeron casi todos los dientes !! Rellenaron los dientes que no tenía dañados !! La experiencia ha a sido muy desagradable. He llevado mis niños con otro dentista le mostré el problema y totalmente me dijo no era necesario que le hicieran ese tratamiento tan duro. Mi niño tenía 3 años y a esa edad le sacaron muelas y literalmente solo le dejaron los colmillitos!

The staff and Dr. Ha are so friendly and professional. They walk you through every step of what…read morethey will be doing with your child, and just have a very calm, reassuring demeanor.

My son has been coming here since he was 5, I believe. He's going to be 10 this year and I won't go…read moreanywhere else. First Smiles has been nothing short of amazing to my son. I love their detailed descriptions of their dental plans for my son, I love how quick and easy they work, I love how kind and patient they've been with my son. They're amazing!

Updated: Today we had our treatment which was pretty intensive. I was very impressed by the…read moreapproach used and how they were able to keep my daughter (age 5) relaxed throughout. She was obviously very nervous coming in as she was afraid of "the drill"! The entire process went smoothly. Dr. Sheikh was skilled and very gentle. He explained everything to me fully before he got started so there were no surprises. The assistants Pritika and Breana were also sweet, patient, and very reassuring through the process. I was able to sit by and keep my hand and eyes on my daughter the whole time. She handled it like a champ and hardly flinched! Everything about this office is great for kids. The coin machines at the end are great. Thank you for making a scary day much easier for our girl! Today was our first visit and consult for our 2 little ones, ages 5 and 2. I was very impressed by how calm the kids were through the process thanks to very sweet, patient staff and dentists. It was scary for the 5 year old to learn that she would need a treatment, but overall, it was a very positive experience for both of them. The fun, kid friendly atmosphere was great and I wish I had this kind of dentist as a kid!

Please do not go here. My daughter is 2 years old and had her second visit here. I was told she had…read moremultiple cavities and needed to get a root canal done. Mind you, SHE IS 2 and I take better care of her than myself. I tried to convey my confusions and tried to get some reassurance and got nothing other than call this number to get her sedated to fix the issue and made me feel like a shit parent. Got a second opinion at another dentist and told me she had nothing wrong with her. They either gave me the wrong x rays or tampered with it. All they want is a cash grab and want you out of there quick. I don't know how this place is open. Staff were somewhat nice at least.

My daughter is very shy & is very skeptical when it comes to strangers. My experience here was…read moreamazing. Everyone made us feel comfortable & eased Bella's fear. Thank you for making my nervous Bella's dental app a good experience especially Gladys who was very patient with her.

They dismissed my special needs son that was sent to them because of having special needs, refusing…read moreall future care. The letter stated due to "clinical circumstance" they think we would be best served somewhere else. Clinical=treatment so I called to ask what treatment they were incapable of doing so I could let the future dentist know. Of course, the reply was "there isn't anything we are unable to do". So ...do I have any no call-no shows on appointments or have an outstanding bill? (because that's understandable). Nope I had two appointments that I showed up to on time and I had no money owed. This was all over me not communicating with them over a service they were going to do in the future. My autistic son needs anesthesia for treatment which hundreds of dollars that is due up front. The treatment he needed was not urgent or hurting him, so I told the dentist and hygienist this was unfortunately not something I could do immediately. So the dismissal reason was not updating them about a procedure that I told them I would have to contact them about it at a later date. Do they have a right to be frustrated/annoyed? Sure. But no one is required to keep you updated on their life circumstances in relation to a dental procedure. The amount of entitlement and self-importance it takes to create a policy around it is astounding. SUGGESTION. If they had said since its been 90days, we have to schedule another checkup because we don't want to do a treatment unless we are fully knowledgeable of the current condition, I could totally understand that, and that would sound like caring service. I have never had a medical/dental professional throw a fit over me not following up. I have, however, had them explain additional services were required because the information isn't as current as they would like, but never straight refusal of service. The tactic on the letter, pretending that this is in the patient's best interest, is supposed to be a tactic used after the consumer has proven they will waste time or fight about the worth of business and its services. Ie. a couple of no-call no shows, or outstanding bill. In this case I fail to see where their damages are over three phone calls in November and one letter in January. All of these were technically not required and are usually a courtesy. I can't imagine how your business has made people feel and the guilt or shame they must feel after being dismissed. If they don't contact you, maybe it's because they are STRUGGLING. Maybe it's because they are carrying such a huge load, that many things are falling through the cracks. It's lacks so much care and empathy on your part, and you would add to that burden because they didn't get in touch with you and explain what was going on in their lives? Or have to explain to you when they could afford the service or when they could actually schedule it? Both bold and wrong of you. My son was sent to you SPECIFICALLY because of his special needs. It hurts me for him that you would make a choice like this, because I didn't respond in your timeframe. You might be inconveniencing me, but really you punished him. You didn't do this to me, you did this to my 5 year old son. Obviously we will find another provider, and I'm glad I got this early on so I didn't invest time and money in your business. I am not angry and I respect that your business has the right to run things your way. What I don't like that you present your business as kind and caring when there is no way a business who was those things would make this a policy. Three months is a flash in a parent's busy life, and people get sent to you for specialized care. Non-communication is not about you. Decentralize your business in people's life.

Sometimes you forget that dentist's are like, SUPER interesting people…read more It was my first time here and I came for a routine check in and cleaning. Right away, I was greeted with a great smile. The lady at the front desk was clearly busy, but that didn't stop her from being attentive and friendly. Lovely welcome desk. As soon as I'm called back, I'm greeted by another friendly smile ( I believe "Maria"), and she tells me that she will be the one taking care of my X-Rays and photos. She was eager to chat, and even gave me some really interesting insight into their new camera system. Another lovely person. I'm then greeted by the lady who will be doing my cleaning, as well as Dr. Amethyst Schlecht. Dr. Amethyst Schlecht is very well spoken and engaging. She had a knowledgeable answer for every question, and never made me feel uncomfortable. Her inspection was quick but thorough, and I walked away feeling like the visit was comprehensive. The female dentist who did my cleaning (I'm bad with names, sorry!) was extremely friendly and equally as knowledgeable. I hadn't been to the dentist in years, so she really needed to put some work into the cleaning. However, she managed to keep it comfortable and basically pain free--other than the usual tugging and poking that is necessary. I think my favorite part was how everyone seemed super happy and eager to share knowledge with me. Every question was met with an answer. I felt like I was talking to enthusiasts, not just bored people at a job they never wanted. Perfect first time experience. Looking forward to coming back in 6 months! Cheers

Absolutely the worst experience I've ever had with a dentist office - good luck if you ever need to…read morereschedule of have a question. The hygienists are clearly not well-trained and seem rushed and careless. The dentist's themselves are dismissive, barely spending any time with you. It's obvious this place is only interested in your money, not your health. I wouldn't trust them with a cleaning, let alone anything more serious. Avoid at all costs.

Amazing care for my child who is terrified of the dentist! They are absolutely the best and I will…read morebe switching her over to this dentist permanently. They are compassionate and knowledgeable. 10/10!

0/5 We decided to give this place to try for my son. They…read morehad great reviews on the staff being very welcoming and friendly for children and making their overall experience pleasant. Which they excel in that. As far as the front staff that schedules appointments absolutely terrible and inconsiderate. During our first visit, they "scheduled" our next two appointments one for March and one for June. They even gave us a handwritten reminder on a card from their office. When approaching the appointment in March, I realized that they never called to confirm his appointment. I went ahead and called and they said it wasn't in the system. They assured me that his appointment was there and to still go in. When I arrived, his appointment was not there in the system, but thankfully, they were able to squeeze them in that same day. Before leaving, I confirmed his appointment for June. I showed them the reminder card that they had given us and they said yes it's in our system. We arrive today and there is a flyer on the door that says our office is closed two Saturdays out of the month. It just baffles me that they scheduled us an appointment on a day that they are closed and if this is something that is new, why did they not call/email us to let us know new office hours or that they were rescheduling our appointment. We will not be returning here.