Excellent dental exam. My wife and I went to pro smile and were told we both needed a deep cleaning (with out any gum exam) at estm cost $1200 each We researched dentists and decided to try Crossroads for second opinion and with a gum exam NO DEEP CLEANING REQUIRED PRO SMILE scam CROSSROADS honest read more

Very friendly and efficient. I didn't have to wait for my appointment. They scheduled so I could get cleaning and a little fill on the same day. read more

It's been such an ordeal to find a great dentistry. A comfortable space. The staff is knowledgeable, fast and professional. I'm so glad to have found their office and move my whole family to this practice. They're fast, and to the point, won't drag the appointment or make it more than what needs. - a happy and relieved mama read more

Followup to my first review. This dental group continues to provide me with excellent service. I had a painless deep cleaning with no complications. Yesterday they prepped me to replace 2 broken crowns, again with no discomfort. My case is a little complicated, but the doctor and hygenist were patient and professional with no judgement. I think I found my permanent dentist! read more

The whole staff is amazing. I've been a patient for over 10 years. Josh is the only hygienist I'll go to. The dentist's are incredible. They make a trip to the dentist office as pleasant as could be expected. read more

We recently switched to this office and I'm so glad we did! Everyone from the front desk, the hygienist, the assistant and the doctor are all professional and do their jobs well. We had some Cavities filled and the doctor did an excellent job working quickly but without rushing her work and explaining things well as she worked. One of my kids has not had a good experience with fillings and had absolutely no issues. I can't believe the difference in the experience when compared to our old dentist. I only wish we would have switched sooner! read more

Worst place to have any dental work done! Very unprofessional. They did work where I didn't need to and completely ruin my dental just to charge insurance, dishonest work!! read more

I've been going here for the last 7+ years and they've always been great. From when I had braces in high school to now. There staff is always amazing and carful. My family as well has been going here for years and years. read more

Had my first exam. Customer service must be stressed here. From the front desk to the dentist every person went out of there way to be so nice. I've been looking for a hometown dentist. I think I've found it. read more

Esmerelda the name that haunts me. I was forever scared by what she did to my beautiful teeth. I went into have a cleaning and was persuaded to have x rays, which I reluctantly did. (If there is not a problem don't fix it) Low and behold "I had cavities." I am NOT one to ever have cavities. I am 47 years and had healthy tight teeth that did not catch food in them. I trust that I did though but it didn't feel right. She went to work on me with her drill. She was all over the place grinding away so deep and left me giant gaps through out my back teeth. I was horrified how fast and careless she was going. I have had pain ever since and non stop problems with food getting caught in my teeth. Over a year later I am now trying to put my dental PTSD aside and seek out help to correct, if possible what she has done to me.. read more

I called because my daughter needed her 2 bottom teeth extracted. Alma was able to get us seen quickly. My daughter went in to meet the staff because she was afraid and everyone was so great with her. She got her X-rays and a dental cleaning and did fabulous. Will update after she gets her teeth pulled. So far we have been extremely happy to have come here My daughter had her teeth removed and didn't cry once. They did a wonderful job of making her feel comfortable. Picture says 1000 words read more

Crossroads Dental Group - General Dentistry Near Me - Riverbank, California

Another great visit to Crossroads Dental Group. The staff is fantastic. The Dr. Is great. She is not only a great dentist but very funny and wonderful with children. Julia is an angel and she helps a child to feel comfortable and makes a visit to the dentist a great experience. Everyone on the staff is friendly. Unfortunately, I don't know the hygienist name but he is so calm and comforting which is nice when you are a nervous person. I would highly recommend this office. One of the best things about the office is that if you have to have a crown they are made there. My grandson had a crown replacement and his orthodontist said it was one of the best looking crowns he has ever seen. I took him in at 2:30 and he had his crown at 3:30. There was not a two to three week wait that you usually have at other dental offices. You could not tell which tooth was the crown when the dentist finished with it. read more

My husband and I had our first appointment at Crossroads Dental on Friday. We had a great experience. The staff is amazing. They are friendly, fun, efficient, professional... They completely took the "stress" away which generally accompanies a first visit to any dentist. We would highly recommend Crossroads Dental. read more

I brought my kids to their first dental cleaning today and they are smiling so much brighter! Thank you for helping make their cleaning so smoothly and comforting for them!! Cavity free!! read more

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I love this dentist office! Had another great visit today. The ladies at this dental group are outstanding. I have very high anxiety at the dentist. I have had bad dental anxiety my whole life. Cross roads is the first dentist I have been to that makes me feel comforatable. They understand my issues and do everything they can to help me feel calm.From Rosa at the front desk who is always friendly and warm, to the amazing Julia who is the sweetest person ever! I instantly feel better when she is there. However everyone there is warm, professional and caring. The dentist, she is professional and doesnt waste time. She does amazing work. I love that they dont leave you waiting around. I would strongly recommend Crossroads to anyone who wants to feel more comfortable at the dentist. I am so grateful my sister referred me here. Thank you! Frankie W. read more

Do not recommend this place , the dentist tries to do everything really fast doesnt take their time I went there and the dentist fixed a cavity that i had on my tooth and ended up creating a pocket or food trap between my tooth could not even get the floss thru to clean it . Charged me like 800 dollars and a few months later i had to pay even more cause i got an infection on my gum . I do not recommend this dentist . Save yourself money and pain go somewhere else. read more

While the people here are mostly kind and personable I wasnt happy with the work done here. I came here for a cleaning because they had a new patient promo and it was half of my usual dentists price. They did xrays and convinced me I had REALLY bad cavities that needed to be taken care of right away. They offered a payment plan which was actually just me applying for a credit line through care credit. Over $2000 worth of work later and 3 trips, 2 for fillings, 1 for filling filing because my retainers didnt fit correctly, I am left feeling unimpressed and overpriced for the care I received. While the dentists are FAST at fillings, the devices they use (wrap around your teeth with metal pieces when doing fillings and use wedges as well) caused my gums and teeth to be sore for DAYS after the fillings. I've never had this happen with fillings anywhere else. My retainers also didnt fit properly and the fillings had to be filed down twice. Still, I cannot wear my retainers through the night without half the teeth they worked on being so sore I have to take my retainers off. I've NEVER had this happen and I've had fillings and even a crown re-done elsewhere. Also because they work so quickly, one of the wedge spacers were left between my teeth and I was numb and couldn't feel this. They fitted my retainers with this on and still didnt see it ! It wasnt until the hygienist asked me to close my mouth so he could reach my back molars, and when closing I felt like I had broken a tooth, did I realize something was wrong. He saw the wedge was left and removed it for me. In the future I will just return to my usual dentist I've had for years who seems to take greater care with his patients. Lesson learned. Cheaper isnt always best. read more

This place is freaking AMAZING! They've always been so good to me & my family. However I can't tell of the customer service is amazing because supposed to be a happy people kind of place, Or if they just only strictly hire happy people. Maybe both. They make me feel like family every time I come in, and the craziest part is that they remember everything we talk about when time comes for my next visit six months down the road. I really love all of them. read more

Recently relocated to riverbank and am very thankful I found this dentist and her team. The staff is incredibly friendly always with a smile and outgoing personality. The work my family has done was really easy and efficiently done by the dentist. Great team and definitely recommend read more

The only Dentist office I will ever go to..from the front desk to the assistants and then the Dentist...they put you completely at ease. For someone who avoided the Dentist for 10+ years, I am no longer afraid to go....Thank you Crossroads Dental!!!! read more

I'm a new patient here, my sister recommended it to me. My first visit was a pleasant one, odd to say that about a visit to the dentist. Standard examination with X-rays, etc, I was provided with a detailed report on treatment that was needed, a cost analysis and all options that were available to me, no pressure or high handed sales pitches were made by anyone. Dr. Minal Desai and her excellent staff are a very professional and welcoming group of people, the patient's comfort and prompt care is their foremost consideration, which is a great virtue during these days of apathetic customer service. I recommend them to anyone seeking good dental care by good people, the first impression is usually the decisive factor. read more

Crossroads Dental Group - General Dentistry Near Me - Riverbank, California

Have been coming here for many years now and have to say this office is great! Not only do they have a professional and courteous environment, they are always accommodating with my schedule. My children like the Dentist!! Jules is amazing! Dalisia is super friendly (hope I spelled her name right ) and Dr. Desai rocks! Thank you crossroads for your service to our family! read more

Dr. Desai and her staff are phenomenal! For both adult and pediatric patients. I am happy to say I came across this place, it never ceases to amaze me. Although everyone is great, Julia is one of the best healthcare professionals I have met in my life. Her energy, kindness and positivity are vibrant! Even for an early morning. My family and I have always felt welcomed here, and the work of Dr. Desai herself is incredible, she is patient, caring and explains procedures thoroughly. I wouldn't chose any other dentistry! read more

Wow - what a great experience. I wanted my teeth whitened before my sons wedding and they fit me in. They explained everything clearly and the staff was happy. The vibe is great. Very professional, classy and friendly. Highly recommend this practice. read more

I had a great experience at CDG. The staff are friendly and I waited less than five minutes. Dr. Desai finished my procedure in 20 minutes. Her dental assistant Julia provided me with live Karaoke the entire time. I have no complaints. Highly recommended! read more

Got a root canal done. After the dentist had issues getting down deep enough into the root I was told it would be soar. When I went back to get the cap put on it still hurt. I was told it was just because of the deep root and how hard it was to get to. During the fitting for the cap the assistant dropped her instrument and it hit the tooth next to the one work was done on. I went to another dentist for a second opinion and after doing x-rays I was told the root was still infected and that the cap isn't on the tooth all the way. Top it off there was a crack in the tooth the instrument hit. I was told to go back and have them fix it. However I don't trust their experience and won't let them touch my mouth again. Two stars only because the staff was nice, just not very experienced. read more

When I called I booked an appointment for a cleaning. When I arrived I found out it was for a consultation. Then I was scheduled for dental work and a cleaning. When I went in for my cleaning I was not made aware that a deep cleaning is different then a yearly cleaning. So surprised that i got a 120.00 balance from my insurance was fun. If you miss an appointment they will charge you. CJ was my dental assistant and he was awesome. The doctor and dental hygienist were running behind so CJ kept the conversation going until they made it in. read more

I've been going to crossroads dental for several years now and they are the best! All the staff is so friendly and kind. They sit and talk to you and ease your mind making it comfortable to be at the dentist. They don't make you feel embarrassed or feel self-conscious about your teeth, but rather they are there to help. I've always hated going to the dentist but when it's time for my six month cleaning I do not hesitate to go in as I know I am in good hands! read more

Started coming here just after it opened. Staff members are AWESOME, Office is well kept, rooms are always clean, Cold no problem they have blankets, Doctors are Beyond Awesome, they get their work done and run on time as long as you are on time. There is no telling during a procedure what may go on so if they are running behind no problem, the movies in the office are always good, there is water in the fridge, tissues if the movie becomes sad lol The staff is here to HELP YOU. Remember if you don't take care of your teeth you will have work that will need to be done. It's not their fault for all the work that needs to be done, it starts as a child, every 6 month cleaning and brushing is so important, if that is not something you do, PLEASE DON'T GET UPSET WITH THE OFFICE, they are there to HELP. Your HEALTH is most important, they will make sure you are healthy enough before doing any work, medical releases may need to be signed by your PCP before but that's because once you step foot in that door you become family and they care about you. I can say, I had to leave for a few months, having to cancel a cleaning appointment, I gave the office enough time to get another patient into my spot. When I came back into town, I got their next available appointment and sad to say, I needed a deep cleaning, just that little time and my gums needed help, Josh was there to save the day. My deep cleaning appointment was scheduled, I went back for my check up and GUESS WHAT, I'm back on track. With God willing I'll never have to miss my 6 month cleaning again!! Thank you to the BEST OFFICE in Riverbank. To my family and friends, make sure you tell them I sent you. Once you attend they will give you a care to share card, give it to a friend, have them take it to the office the day of their appointment and the office will THANK YOU. I LOVE MY THANK YOUS so tell them I sent you!! read more

I liked the staff and dentist at first. The dentist couldn't decide what to do in my situation so she sent me to an endodontist, Kang Yung Ming. He said in one breath I needed a root canal then his staff told me I didn't then when I went back to dentist at Crossroads Dental she told me Ming sent her a letter I needed a root canal but she would do it. Then a few days later Dr Ming personally called me and said I did NOT need a root canal. At this time I was not sure what to do. Then I was told the insurance approved other work scheduled the appointment and had the work done. A few weeks went by and the billing person told me I owe over $800 for the work there was a miscommunication with the insurance and I was not covered until August. I refused to pay the entire bill because I did not screw up getting the proper authorization and I HAVE NEVER HAD AN ISSUE AT MY PREVIOUS DENTIST WITH ACCURATE AUTHORIZATION. I offered to pay half but I'd have to make installments and they refused so I hired an attorney and switched dentist. I'm EXTREMELY HAPPY AND GRATEFUL FOR ACCURACY AND SERVICES AT RIVERBANK SMILES DENTAL DR SIDHU. They are in the same parking lot as Mc Donald's read more

I found this practice via Yelp for my mom. I'm glad I did because they are amazing! I went with her to her consult appointment & I had my nephew & daughter & the ladies at the front desk went out of their way to make them happy. They put on a movie, let my nephew pick out a toy from the treasure chest & gave them both a toothbrush!Besides the great front staff the back staff was equally great with the kids (I didn't know all that was being done at a consult...I shouldn't have brought kids but the staff was excellent) On top of that Dr Desai is very kind & very thorough about what was needed done. I would recommend them to anyone needing dental work done! Hoping they take my insurance even though I'm terrified of the dentist. Will update after my experience if I get to go here! read more

The staff is great. Very personable! I've seen to female dentists & both are very good. They kept me well informed while they were working on my teeth. My kids are also patients & they love it. They never complain when I tell them they have a dental appt. read more

Didn't think I'd ever find a denist that I liked as much as my former dentist in Sacramento, but Dr. Minal Desai is awesome!!! So is the entire staff. My son was so nervous about getting shots in his mouth, but they made him feel more than comfortable by explaining the whole procedure as they went along and reassuring him that they were going to take great care of him. Thank you Crossroads Dental! read more

More interested in your wallet than your teeth. Responded to a mailer for a 'cleaning' for $59 and got only a well co-ordinated hustle for '6000 dollars for you, just to begin. Another 4000 for your wife' We left! They called 3 months later wanting to make good on the two 'cleanings' we'd paid for. So, I made appointments for two back to back and actually recieved good work. But, also another high pressure sales hustle read more

Back office(dentist, DA) are very friendly and awesome. Not so much front desk people. They could be very rude and not care about you, patient. They just want to get pay check read more

I was very satisfied with my dental work!! Cross Road Dental has a great team!! As a new mom I am big on breastfeeding and the staff where as sweet as taking a break between my work. So I could care for my 2 month old.Very helpful, very friendly, very professional. I am so happy with my new dentist will be recommending to friends and family.Thank you Crossed road dental great work read more

Went here looking for a new dentist. For 69$ for xrays,consultation and cleaning.They did xrays ,gum number system, and some kind of camera in my mouth. Then the dentist s looked and said I would need a deep cleaning before I even thought about a regular cleaning. She said that was going to be about 2100 $ but was going to give me 15% off,wow. they actually scared me into thinking I needed this right away.So I went to another dentist and got a deep cleaning for less than 500$ and he said their were no emergencies in my mouth. I felt totally used and almost scamed. Do not go here. read more

I had s horrible experience at crossroad dental. They told me I need 3 crowns done. I went in and did all 3 crown at the same time. All of the sudden I started feeling pain. I was in so much pain that I couldn't take it anymore. I went back and they said my crown need to be adjusted. They did that and gave me some medication. I was still having pain. Went back again and they re adjusted it again. Same thing happen. I went back again and they said I need root canal. They did one root canal and gave me medication. I was still having pain. I went back again and they re adjusted my crown. Still in pain. Went back again and they did another root canal. Next day ended in ER. I miss work. Spend money. Was at the dental office more then 10 times. I went thru hell. I finally changed my dentist. I will file a lawsuit against them. read more

Found this through 1-800-dentist. Needed dentist for my special needs child. They said he needed all kinds of work. Baby root canals, etc. 2,000 dollars worth. Had him sedated, they took him out to my car before he was all the way awake. Next time we came back they said he needed 700 dollars more work. I went to another dentist for 2nd opinion and they found nothing wrong!!!! Makes me wonder if the poor little guy needed to go thru all of that work to begin with!!! Had a friend who had the same thing happen to her! Don't trust them- I would never go back!!! read more

My former dentist retired so I felt fortunate when I received a coupon from Crossroads offering cleaning and X-rays for $59. I have dental insurance but I don't like to use all the benefits in the first part of the year. I paid my $59. After I had the procedure, they informed me that they would not honor the coupon because they were under contract with the insurance company.They then billed my insurance company for all the work they did depleting my insurance account. I contacted my insurance company and they stated that customers can pay cash for service from "contracted" dental offices. They kept my $59 too. read more