My dog has been groomed here before without any issues, but this visit was a completely different…read morestory. I have always been upfront about her being a mix, she resembles a Maltese or Shih Tzu and her profile clearly says "mixed." At check-in, the staff changed her breed to "Maltipoo" because she is "larger than a Maltese" and charged me $11 extra. They also added a $10 "scissor fee" because her coat was supposedly "thick," even though she has straight, thin hair. At check-in, they offered teeth cleaning and nail grinding, and I clearly declined both. When they called to say my dogs were ready, they mentioned the extra $10 charge and told me they did her nails "free of charge," despite my specific instructions not to touch them. To make it worse, my 50lb black lab/border collie mix had a grooming the same day and his was cheaper than my 8lb Shih Tzu/Maltese mix. When I went to pay, my fiancé stayed in the salon to pick up the dogs. He witnessed her rolling her eyes then she approached him. This groomer proceeds to tell him, "I'm sorry your wife is upset... this is why we did the charge, etc. Please bring your dog back again, I loved working with her." Unfortunately, after this experience, my fiancé and I both agree we will never bring our dogs back here. I will say, the rest of the staff I interacted with outside of this particular groomer (Keriann M) were friendly and professional, which makes this experience even more disappointing. I suggest others, especially with mixed breeds, think twice if you expect fair pricing, transparency, and for your wishes as a pet owner to be respected.

Petsmart on Dorchester rd.We are so very pleased with the services of Alaina,as she did an…read moreexceptional job in grooming our cat Toby.She is wonderful with Toby,and we highly recommend her for you pet' s grooming needs.

The groomer consistently provides exceptional service, and our pet adores her. Her performance is…read moreconsistently outstanding.

Got my kitty Cotton (now Luna) from there 5 days ago and she's the most amazing kitty ever and it…read morewas a quick and easy adoption. They have cats from Dorchester paws there to get them adopted quick ! They don't know much about the cats or their background so if you do want to adopt from them make sure you do contact Dorchester paws to learn all about them in detail ( specifically medical records). They don't have a great variety of things but they have all your basic needs and I'm pretty sure there is grooming !

I previously brought my two dogs here when I just moved last year. I think they forgot about my…read morelittle Sophie and I was not impressed with the service. I did receive a response from the owner that was very kind. Nine months later I decided to take just one of my dogs Sophie to get groomed. And she is 15 yo maltese - and she is fussy ! I was worried about it. I was worried that she would be upset or that they would not do a good job. I had nothing to worry about. They did a great job they did exactly what I asked for - she was not upset and I can honestly say that my earlier review was based on one mistake that they made a year ago. I think these guys are great and I will be bringing both my dogs back again soon the prices are reasonable and the people there are good people!

We specifically booked a deshedding service, but instead were charged for a basic wash we didn't…read moreask for! The deshedding wasn't done at all. After 2 hours of driving to fix their mistake, the owner Chad refused to apologize, refund, or take accountability and claimed a quick 20-minute brush counted as the full service deshedding. Details: We scheduled a deshedding appointment for our dog the week of the 9th for Friday afternoon. At pickup, I noticed my dog was not fully dry, and the total charge was $55 instead of the $70 we previously paid for a deshedding service. When I asked Eric about the price difference, he assured me the deshedding had been completed and that the groomer simply adjusted the price because my dog was not shedding as much. Later that evening, my dog was shedding more than before the appointment. The following morning (Saturday the 14th), I contacted the owner, Chad, who apologized and asked us to return Tuesday or Wednesday after 5 p.m. so he could correct the issue personally. We drove from Mount Pleasant (30 minutes each way) on Tuesday, but Chad was not present. Eric took our dog back for approximately 20 minutes and later acknowledged that the deshedding service had not been performed. He showed us the amount of hair removed and stated he would inform Chad so the situation could be made right. After not hearing back for several days, we contacted Island Pet again regarding a resolution, including the time spent driving to correct the mistake. During that conversation, Chad was defensive, raised his voice, and stated there would be no refund, credit, or further resolution. He claimed the 20-minute brushing session qualified as a deshedding service, defining it as de-shed shampoo, time to sit, followed by blow drying and brushing. However, that full process was not performed during the original appointment. We booked and expected a deshedding service but were instead charged for a basic wash, plus tip, and spent two additional hours driving.

We've used Woof Gang Bakery & Grooming a few times for Luna, mainly for baths and the occasional…read moretreat stop. I will say -- it can be very hard to get an appointment for a bath. They tend to book up quickly, so you definitely have to plan ahead. That said, the one time we did get her in, they did a really nice job. She came back clean, smelling great, and the service itself was pretty quick, which we appreciated. We also love popping in just for their bakery treats. They make their goodies from scratch with healthier ingredients, which makes you feel a little better about spoiling your pup. Luna always gets excited when we walk in. Overall, great quality service and adorable treats -- just be prepared to book grooming appointments in advance.

Bad experience for our puppy. Won't go back. Found a different place. Took a few times of getting…read moreher groomed that we finally got her under control.

Love shopping at Costco, I always buy more than I need. I do regularly shop for essentials like…read moretoilet paper, paper towels, vitamins, cat litter, etc. I also love their wine selection and their prices. But there are many, many products to shop for here. My husband recently bought prescription glasses and saved a good amount on the frames. The store has a busy parking lot, but the spaces are wide. The only improvement would be the checkouts. The self checkouts never have enough room for customers to que up and people end up blocking the area. But the store layout is good, the merchandise always is varied, and service by cashiers is friendly. They have a separate liquor store and you csn save on purchases here too.

I had to visit the customer service to cancel my parents' membership as they are no longer able to…read moreshop. Kit was the representative on duty and he was beyond helpful. He even refunded their dues as they had just renewed a month prior. Super helpful, friendly, and efficient! The club itself is well organized and includes all the staples plus seasonal and promo items. Great value and you can't help but get a hot dog on the way out. Love this location!

The staff did an awesome job taking care of my cat. We moved from another state and reserved…read moreboarding for our cat while we unpacked. I am very grateful for the great communication and care of our sweet cat by the staff as we transitioned to Goose Creek.

I would not recommend Goose Creek Bed and Biscuit. This place is an absolute disgrace. Our 1 year…read moreold lab puppy was boarded there when we were traveling for 10 days. Not only did they send ALL of her food back with her, she came home with cuts and sores all over her skin, a chemical burn on her stomach, and had lost 17 lbs in the 10 days she was there. They claimed to me that the food container, which was premeasured for the duration of her stay, was "too heavy to carry" and that they fed her in house food. We took her to another veterinarian office to have her evaluated because she was so traumatized and unwell.The vet was not even able to gather a fecal sample because they starved her while she was in their "care". Do NOT send your pet here. They are abusive and should be ashamed. Animal control should shut this place down. They lied to me and told me multiple different stories, and then lied and told another different story to the animal control officer. They don't refund the boarding fee after they clearly neglected to provide the service they promised. In addition, we had to pay almost $600 for veterinary treatment for the injuries our puppy sustained in their "care". I will tell every person I know how horrific they were to our sweet puppy.

All of the workers were very nice and this was the only place to accept my puppy when others were…read morerude about not accepting new dogs.

Highly do not recommend. Though I will say the staff were nice enough, I dreaded having to leave my…read moredog there. The place was filthy, feces remains from the previous dog were in the run behind her kennel. Though she made note of it, they still put her in before cleaning and disinfecting the run. Of course she came home with diarrhea. The office is overrun with boxes and smells horrendous... like they have elephants there too. And they charge you for each play time, love and care time. The price only includes one play time of 15-30 minutes. I was first told 15-20 minutes and then she said 'up to 30 minutes'. I chose this place based on the website. And it was one of the only places that didnt require an interview the day before. I will never be back.

Kim and her team are amazing, I have a special needs Morkie named Lola who does not like to be…read moregroomed. Kim took her right away and gave her the best groom she has ever gotten! She is a local business owner who's passion and skill shine through!!

My dog is 16 1/2 years old and and he had IVDD in March 2024. IVDD is a back injury and he couldn't…read morewalk for two months. He's now walking with a limp. It's very important that a groomer take extra care of senior dogs. Ms. Kim is amazing with my dog and does excellent job grooming him. If you never been there, give them a chance to do a great job on your dog.