Staff was very friendly. They had a great collection of clothes with decent pricing! I bought 2…read moreblouses for $45, which is a good price for boutiques! Their sales rack had some cute stuff as well!

I purchased an item online and was in town for parents weekend, so I decided I would stop by the…read morestore front to make the return. Since I live two hours away. They would not take the return they said I had to mail it or they could give me a store credit but they could not return my money.. I was within the 7 day window of returns. They just do not want to give your money back. What a scam! BUYER BEWARE! The return policy online is only 7 days and 14 days for store credit. It saus nothing about having to only mail it. They have lost a customer. I will never buy from them again.

Small store, but the selection is tops versus nearby Saddle Rags. Roll back a few months and me and…read morea car club buddy were headed to Fort Worth for the weekend. Around Hico, a cold front blew in and I was instantly underdressed. No coat in the trunk, but had boots and bootcut jeans on because of our destination. Rolled into Chick Elms and picked out a button down Ariat shirt that worked perfectly with the top down. Just enough to keep me warm with the heater going. Top still down! Visited again this last weekend on a one night stay. They had Cinch Jesse jeans; something I haven't even seen in a big box western store like Cavender's with dozens of locations across Texas. SO, I tried them on. They passed the all important GF's a** check. Didn't need them right away; but at least I know she's gonna like them. Buddy from the first visit also got a new cowboy hat ahead of of our visit to Downtown Cowtown. Top notch yall! Thanks for the hospitality.

Wonderful service from both Emma and Shelby! Very knowledgeable of the inventory and customers…read moredesires. Not pushy, eager to please, filled with helpful feedback and a kind smile :) 12/10

This establishment knowingly over-serves minors and attempts to justify it by claiming they are…read more"close enough to 21." That is not how alcohol laws work, and it is deeply concerning. Minors are allowed to open and pay tabs and then leave the premises while clearly intoxicated. These are not isolated incidents but apparent routine practices. There is no visible accountability or enforcement, despite clear violations of alcohol service regulations. Serving underage and intoxicated patrons puts lives at risk and shows a blatant disregard for public safety. This business should not be operating under these conditions. Potential customers and parents should be aware before choosing to support or visit this location.

Came in on a slow night but had a great time at TwistedJ. We stopped by for some drinks and family…read moretime. The venue is huge and it seems like it can hold at least a thousand people if they have a concert. The night we went in no bands were playing but the DJ played some good tunes. This is definitely a younger crowd establishment, which is fine. The drinks were yummy and affordable. But if you want extravagant drinks, this is not the place. They do have a full bar, but I asked for a Moscow mule and they were not able to make it. Overall we had a lovely time, I would love to return for a concert or live show.

Reagan knew exactly what I needed costume wise for when I wanted to play dress up but not going too…read morefar and appropriating the culture.

Super cute store and friendly staff. Checked out the boots; tried on a hat. Western hats if you…read moredon't know can vary in size even if your head is allegedly seven and one eighth. Nice selection of knives and baseball caps. Here's my take; not even remotely enough selection in the men's department versus nearby competitor Chick Elm's. Drove in from the Hill Country (Driftwood, Texas twice now to shop at Ol' Chicks. SR kinda felt like a small big box western store like Cavenders; always picked over. Worth a visit, but don't think this is one stop shopping for all your western wear needs.

I do go to Factory Connection every week to check on everyone. Very good people and very good…read morestaff. Very good men's clothing, men's sock, and men's Staff as well and much more. I'll be Back again.