I brought my doggo, Ollie, into Paw County Pet Supplies and had such a great experience! The two…read moreladies at the counter greeted us right away with such positive, contagious energy--it really set the tone. I was just browsing at first but decided to grab Ollie some dog ice cream (they come in a 4-pack). The sales lady--who I believe is also the owner--offered to just sell me one instead of the whole pack, which was awesome and so thoughtful. I think it was literally just a dollar. The shop itself isn't huge like a PetSmart, but it's well laid out, easy to find what you're looking for, and has a really homey, family-run feel. The employees were genuinely kind and welcoming to me and my buddy. Granbury is a little out of the way for me, but honestly, I wouldn't mind the drive again--customer service like this goes a long way. Thanks for making us feel so welcome!

I've been a customer of Paw Country for approx 2 years. Staff is exceptional, knowledgeable and…read morequick to help you. All there dog foods are of the highest quality as the owner keeps up with the latest updates and changes to the brands he sells. And prices were very reasonable, actually better than the big chain stores.

This place has lots of exotic as well as common animals that seemed to be well taken care of. The…read moreamount of selection stood out to us immediately. The store felt laid back and cool. Overall Greenes pet store was the perfect place for us to find a new addition to our family.

Wide variety of reptiles, only place I know that sells live mice for my python. Some stuff is a bit…read morepricey but where else can you find this many exotic reptiles, terrariums & accessories, aquariums & accessories, fish, birds, rabbits... I could go on for days: love this place

This company is owned by Tractor Supply. First I called to get an appointment at Petsense and I was…read moretold I needed current Rabies shot record. I asked if they did them there, and was told they do not, but that I could go to Tractor Supply because every 2 weeks an outside company did them there for a reduced price. I went online and made an appointment. Even though I arrived a half an hour early and was 1st in line, I wasn't seen till 27 people came before me. They had made 47 appointments for the same time. Then they forgot my tag. Then when I arrived at Petsense There was a sign stating they used the same outside company to give Rabies shots. ????? Fast forward to my Petsense appointment. I was told by the Manager that the fee was $56 then when I got there it was $67. After a lengthy debate they charged me the original price. But, next time it would be the $67. I got my dog back bleeding above her eye. When I called the Manager back he insinuated that my dog scratched herself. He said they don't use clippers on the face, yet I witnessed the groomer using the clippers on her face.

Great place to get dog food and toys and you can take your pups there. Iris (terrier mix) and…read moreChrystal (shepherd mix) I got at Hood County animal control are big fans and give it a 2 paws up rating!

Worst Petsmart ever! Lazy, rude, untrained staff. I have actually stood at the counter some days…read moreand waited for service for up to 10 minutes while several staff members just walked past me without asking me if I needed assistance or were visiting in the back office behind the service desk. I have ordered online, come up to the store 4 hours later and my order has not been pulled yet. Today, an item was listed for sale online so I rushed up here to snag one and, of course, they did not honor it at the cash register. The other item (see picture) was priced incorrectly. I asked the staff member at the cash register. She had no idea what I was talking about (nor did she appear to care to check into it). Granbury desperately needs another large pet store to give Petsmart some real competition because this store doesn't have any incentive to "do better." (Like a lot of other businesses in Granbury, unfortunately). I will not be back unless I am 100% out of supplies and that almost never happens. Suggest you don't come by either unless you are desperate. Yuck!!

We tried to buy an algae eater and catfish for our Beta tanks, (each 5 gallon.) The fish nazi…read morewould not sell them to us because they grow to 6 inches long. I have never seen an algae eater or catfish 6 inches long and I worked in 3 pet stores in college and owned a aquarium store with 200 tanks for 8 years. I have forgotten more then the clerk would ever learn. I can walk into a gun store in Texas and walk out with a gun and ammo, but not an algae eater or catfish. If we go back we will remember that we have a 100 gallon tank.. Hope to pass the background check,

Too busy to take my information over the phone about missing cat…read more Went on a rant about there's no such thing as a no kill shelter. That they just ship the animals to another shelter that euthanizes.

Helped me with a stray dog that wandered on to my property. Promptly returned phone call. I felt…read morelike they would take good care of this dog while owner was being found.

Tractor Supply is my favorite store to browse. They have such a wide variety of merchandise at…read morereasonable prices. Every employee I have dealt with has been friendly and helpful. I highly recommend Tractor Supply in Granbury, Texas.

Although I'm glad they have the vaccine clinic for the animals, I was really frustrated with where…read morethey held it in the store. I had come from out of town to get my dog food and neither the customer or the vet tech doing the information at a table seemed to want to move so I could grab my food. They seemed bothered by me. This freeze dried dog food is $75.00 for a 25 lb bag. I would think Tractor Supply would also want to sell the products that they have. Especially at that price.

Excellent customer service and excellent care of my two corgis. Did a great job on their bathes and…read moredeshedding. The dogs seemed very happy when I picked them up so I know they had good care while there. Will definitely be a regular customer. Location on Fall Creek Hwy is so convenient to my location now!

What a great staff! I pulled in quickly to get dewormer for my dogs and was out of there in 10 min!…read moreNo lie. I didn't have to go before a judge...take the stand and be cross examined...or given the hard sell on product! Came out for less than...much less than I had expected to pay! Thanks Russell Feed in Benbrook! I always recommend your services!

Went in to get feed and stopped to look at the animals in store. Half of the reptiles didn't even…read morehave water dishes which is bad enough. Not to mention they are selling mini pigs that supposedly max out at 60lbs, which is 100% a lie period. When I brought this to the attention of the employee she rolled her eyes, was sarcastic and overall rude. As someone who breeds and sells animals selling a mini pig as max 60lbs for 350 dollars is misrepresentation and false advertising. Do better and next time someone corrects you on your incorrect information have the decency to not roll your eyes like a child or better yet hire employees that actually care about the animals you are selling.