Old owner who passed away was very creepy. Tried to kiss my mother and I once. Ignoring that, hard…read moreto get through aisles and most items do not have prices attached.

Not open, even though their online hours say they are. We were looking forward to visitingread more

Old school ag co-op. Great service with genuinely friendly staff. Solid hardware store, but they…read moreexcel at their selection of feed. Great price.

The lack of customer service at this location is why people shop big box. If you can't get the…read moreshift manager up from the desk to help you, go across the street to LOWES!

I am very disappointed with the customer service I received at the Lowe's in Staunton, Virginia. I…read morewas in the carpet section patiently waiting for assistance. At first, I saw three staff members helping a family with carpet, so I waited respectfully for them to finish. While I was standing there, two other staff members walked by without saying excuse me, acknowledging me, or asking if I needed help. After the family was helped and sent on their way, one staff member continued assisting them with something else, while three staff members were still in the area. Another customer even came in, but no one ever asked if I needed assistance. I was clearly standing in the carpet section, walking back and forth, waiting for someone to help me. I would think that if a customer is standing nearby watching staff cut carpet, it would be obvious that they may need assistance as well. I left feeling ignored and frustrated. I am now driving all the way to the Home Depot in Waynesboro, where I have heard the service is better. I am not happy with the lack of customer service I experienced today.

Nice selection and good sales - but where are the employees?? When I go to Home Depot, there's…read morenever a lack of people eager to help, but trying to find someone to assist you at the Staunton or Waynsboro Lowe's is like playing hide and seek with a skilled ninja. We either need Lowe's to improve or for Home Depot to build a store in Staunton.

Went to bug box store. Selection and quality was POOR. Valley had great quality and great service…read more I could not be happier.

Went to three places ,big box store was one the fridge was in stock and i could leave with it ,…read morethats a new one ... the sales guys seamed to really not try to upsale at all .. both guys selling were very knowledgable with all there stock and out of stock, the price i got out the door was much better then Davis in Charlottesville ... THE guys dropped what they were doing to load & wrap even change swing on the new fridge as i am sure they were doing other stuff before i got there .. this place i will be more then glad to support in the future with more purchase ... thanks agin for GREAT service and inventory ! Stew

Never been so rudely treated in my life! Called to make a service appointment for clothes dryer…read more Its a Whirlpool and they are Whirlpool dealers and service providers. They took the model number and the error messages the machine was displaying and said they would call back. I called back an hour later and they refused to work on the machine. They didn't want to! Said I acted like I was their only customer when I called back. Again, they advertise that they are a Whirlpool service provider. Said to call someone else. I will never deal with them again and I advise others not to bother.

Expensive framing, but top notch- nicest hardware straight from Europe.read more

From the owner: Morgan-Miles Picture Frames LLC Provides Custom Conservation Archival Framing to the Staunton, VA…read moreArea.

Love, love, love Helmuth!! I needed a simple but study shed. I did lots of comparison…read moreshopping. When you see the Helmuth quality, you might guess you can't afford it -- WRONG! Helmuth sheds are not just nicer, they give you more for your money too. Diane at the Staunton location answered all my questions. She made it possible to get a great shed without exceeding my budget. And she arranged for prompt delivery. Then, like he was dropping a marshmallow into a cup of cocoa, Bernard delivered it EXACTLY where we wanted it. I am a VERY happy Helmuth customer! Go talk to Diane and she'll take great care of you too!

One of the easiest "big" purchases I've ever made. From ordering to set-up, these folks could not…read morehave been nicer, more helpful, or more accommodating. The selection is terrific, the pricing/finance is wonderful. I will definitely be doing business with these folks again! We were so pleased, we've been telling friends and neighbors to direct their needs to Helmuth Builders. Excellent!

Handy store, but they have real problems with items being out of stock. Additionally they have…read morestaffing issues so it is often difficult to get help and it tends to be messy as they have boxes scattered everywhere while they try to restock.

Wanted to have some business cards made and was told they were slammed ( 2 customers at the…read morecounter) and to go online and do it yourself. What kind of customer service is this?? This place used to be quite good on customer service but something has gone in the wrong direction. Won't be using them anymore.