1. Cardinal Home Center

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Staunton, VA

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Cardinal Home Center

5.0 (1 review)
Closed • 7:00 am - 5:00 pm
Updated 1 month ago

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8 years ago

Went to bug box store. Selection and quality was POOR. Valley had great quality and great service. I could not be happier.

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Lowe's Home Improvement

Lowe's Home Improvement

(15 reviews)

Nice selection and good sales - but where are the employees?? When I go to Home Depot, there's…read morenever a lack of people eager to help, but trying to find someone to assist you at the Staunton or Waynsboro Lowe's is like playing hide and seek with a skilled ninja. We either need Lowe's to improve or for Home Depot to build a store in Staunton.

I am very disappointed with the customer service I received at the Lowe's in Staunton, Virginia. I…read morewas in the carpet section patiently waiting for assistance. At first, I saw three staff members helping a family with carpet, so I waited respectfully for them to finish. While I was standing there, two other staff members walked by without saying excuse me, acknowledging me, or asking if I needed help. After the family was helped and sent on their way, one staff member continued assisting them with something else, while three staff members were still in the area. Another customer even came in, but no one ever asked if I needed assistance. I was clearly standing in the carpet section, walking back and forth, waiting for someone to help me. I would think that if a customer is standing nearby watching staff cut carpet, it would be obvious that they may need assistance as well. I left feeling ignored and frustrated. I am now driving all the way to the Home Depot in Waynesboro, where I have heard the service is better. I am not happy with the lack of customer service I experienced today.

Cardinal Home Center - buildingsupplies - Updated October 2026

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