Went to bug box store. Selection and quality was POOR. Valley had great quality and great service…read more I could not be happier.

Nice selection and good sales - but where are the employees?? When I go to Home Depot, there's…read morenever a lack of people eager to help, but trying to find someone to assist you at the Staunton or Waynsboro Lowe's is like playing hide and seek with a skilled ninja. We either need Lowe's to improve or for Home Depot to build a store in Staunton.

Very unprofessional employees who clearly don't care about their customers and the manager acts…read morelike your bothering him if you try to speak to him. After today and all of the horror stories I've heard about this store and how they rip people off ,I will never go to lowes again .

Whoever is their customer facing person for their social media isn't very good with potential…read morecustomers. Asked a question about how they run their sander in a video, and got a response with attitude instead of a helpful or informative response, then blocked by their instagram shortly after. I simply asked why they run their sander with the handle up so high and got called a know it all instead of an informative response. Could've just said it's a specialized sander that's designed for that instead of blocking me after getting defensive.

We worked with Aaron Sheaves (Sheaves Floors, LLC) and his team to refinish and restain (a totally…read moredifferent color) the red oak hardwood floors on the entire main level of our home; replace the stairs and stain them the same color as the main level; and replace carpet on the entire lower level with luxury vinyl plank. It was obvious from the minute we met with him that he was experienced, patient, and knew how to interpret what we wanted when we weren't even exactly sure! We are experienced home remodelers and it was great to work with someone who completely met our very high expectations and requirements. Aaron was extremely detail oriented and responsive, had great recommendations for products and colors that would look best with the overall vibe of the house, and kept us informed every step of the process with daily text updates/pictures. Project was completed on time. The floors are absolutely gorgeous and we couldn't be happier. To say he went above and beyond is an understatement and we plan to hire him again within the year when we remodel our kitchen and master bathroom. We can't recommend Sheaves Floors highly enough!