Poor customer service and follow-thru. They where to retile the front of a existing garden tub…read more Within a week of doing so, the grout was gritty and falling apart. They came back, re-grouted, called again same issue. They gave us some "excuse" as to why this happened. 1 month after the 2nd trip they where called as the grout was cracking, the 3rd call was made yesterday, only for us to receive a "text message" that they would not be back until the end of August. They act like the issue is Our responsibility- poor customer service and very unprofessional

I am in the design business and been dealing with Ital Marble & Granite for years. By far, the best…read moreselection and service around.

If I could leave negative stars I would. Not only do they have really lousy materials, really…read morecrooked 2x4's, they charged $14 per 2x4, OSB was $55 for one sheet, $75 for one sheet of plywood... Their customer service is horrific, never answer calls or texts, and because of that they delivered to the wrong place, so me, a 60 year old woman and my 91 year old dad had to move lots of insulation to keep it from getting wet. These are horrible people with a horrible product, totally taking advantage of covid inflated prices.

We hired a contractor from the Harrisonburg area to redo our back patio. He got all his supplies…read morefrom Stoneburner which we had to purchase. We shopped around for pricing and service and Stoneburners was by far the best. We looked at over eight different vendors. The folks at Stoneburners took the time to explain everything and helped us to balance our budget with the quality of the materials. Jonathan recommended a contractor that was willing to come all the way up to Fairfax, two hours away from Harrisonburg. The contractor he recommended was phenomenal. Even after paying for his hotel stay for one night the whole project came out cheaper than any Northern Virginia contractor by about 30% and we couldn't be any happier with the end result.

I decided to write this review because I appreciate the attention and service my sales rep, Mike…read moreReday, is giving me, compares to other building suppliers. I am a general contractor and have been in business for 15 years. I have dealt with many building supply stores, and the service and price I receive from this company is by far the best. The best part is that Mike always recommends different products and materials that end up saving me a lot of money. He has superior product knowledge when it comes to rebars, power tools, concrete forms and concrete finishing tools, lasers, saws...etc. I highly recommend this supplier, and Mike in particular, as he is always responsive and genuinely cares about his clients.

Short Pump location. My only experience with California Closets was at the new Short Pump…read morelocation. I tried to find my way to using them as I felt there would be some sense of cohesive finished product. The principle designer just would not listen. No matter how many times I plainly said what I was wanting and clearly articulated it she just was more interested in attempting to wow me with her software. Describing features and benefits while discussing inherent attributes of their product would have been better than taking broad swipes at other materials that weren't even part of the conversation. I wasn't impressed and didn't see the point in pursuing anything further. I didn't purchase there.

Those of us who live in old houses with tiny bedrooms and even smaller closets, lust after these…read morecloset organizer systems. I have some of the smaller pieces, but when I hit the lottery, I've already picked out my rosewood drawers and shelves to turn my boudoir into a mini-Oprah wardrobe room. The staff here is really helpful with information on how to measure and plan your space. And the store has organizing systems for more than just closets. You can create your own entertainment center or make a workshop space in your garage.