Took my two dogs in about a month ago for a self service bath. The tubs were clogged with hair, floor was covered with standing water and hair and the shampoo was watered down. Rubber aprons weren't usable, the safety leash was missing on both wash tubs and drying tables. I pointed all of this out. They assured me it would be addressed. Went back today and it was even worse than last time. They won't get a third chance. We buy our dog, cat and chicken food from them but will also be taking our business elsewhere. DO NOT RECOMMEND. read more

Good product availability and staff is generally very helpful. Prices vary -- some are very good some are meh. I try to hit on hours when they are not so crowded. Most the staff is great, but I avoid certain days due to staff members that are less than interested and sometimes plain nasty to deal with. Some great benefits if you buy lots of farm supplies there. read more

Their dog wash area is really convenient and easy to use. Found the water temperature easy to regulate. The soap was very watered down and I just used more to compensate for that. The drying table and hair dryers worked very well. Overall, an easy experience. read more

If you want to be treated like a doormat visit this location had an awful experience and was treated with no respect I'll miss the products but not the people read more

There ain't a whole lot of stores like this one left.... The service was great and products have been great quality. I got 3600 psi pressure washer for $3oo.oo whereas competitors charged 2x the price. read more

Worse farm and garden center ever! They have the merchandise, location, etc. It's there employees! They've been getting worse the past few years. It's because it's now impossible to get feed loaded. Last week I went in to pick up several 50 lb bags of feed. I got the feed bags onto the cart (one of the low flat carts). At the front of the store, there were 7 employees - talking to each other. One person was running the cash register. I asked if someone could go to my truck and put the feed in the truck. I was told ok, I'll be there in a minute. I pushed to cart to my truck and waited. After about 8 minutes I called the store. He told me I had to wait a few minutes because he was too busy. I waited another 7-8 minutes. I called again. While I'm talking to him, the same 7 employees came out, got in their cars together and drove over to the coffee shop! Now the guy on the phone he's alone and to busy to help me. I was going to push the cart back in and ask for a refund. Luckily another customer offered to help load for me. I again had to get feed and I was already in Silverdale. I went in and was looking for a cart. When I asked the cashier about a cart I was told they didn't have any! There were 4-5 other customers looking for carts as well. We were told that the employees were using the carts in the back so none were available!! I guess they expected customers to just carry around 40-50 lb bags around! I left and went to a feed store where they actually want to help their customers. I'll be calling their cooperate office tomorrow FYI - most of the customers that were there are over 50, some with limitations. I'm 65 yo, with physical problems. I read more

Great place to buy your pet's parvovirus vaccine. Super friendly staff and since all Vets were closed or unable to get my son's new puppy vaccinated on a Saturday he and his wife were able to do it themselves! read more

We went in to price getting a coop, feed, and chicks. There were several "employees", some in plain cloths with a dirty vests on, and others actually looking like professional employees. Only one of them was at a register or approachable (two other employees were stocking shelves and marking fun of the product they were putting out... for real saying how lame it was.... The store was moderately busy but only one person was helping customers. We waited 15 minutes to ask how much the chicks are. When I asked how long the shipping takes for the coop the guys was like 10-12 days. And then walked away. I had so many more questions before purchasing but nope.... so I went online to see who else I could purchase from. read more

We have tried time and time again to like this store. Not only have we dealt with being followed throughout the store (which one would think would be an employee trying to help.... nope... no help even when asked just the classic case if melanin???) but also the employees we have encountered know nothing of what they sell. After our last encounter we decided to exclusively take our business to Wilco yet we figured when our grill ran out mid dinner what's it hurt just grabbing propane as they are only min away....well, I guess they lock it up early before closing and if they don't feel like it, they won't take the key and unlock what they need to in order to refill propane. Need supplies for your farm or chickens, go to Wilco. Great service, friendly people and great military discounts. Need propane? Go get your tank refilled at the gas station off bucklin hill and Silverdale way. read more

Website advertises they have items in stock do to same day pick-up. However when you go to the store they do not have the items. How can a store claim same-day pick up if they don't have the items in stock? read more

I'm giving this 5 stars because it's so close to my house!! Was going 40 miles to port orchard. So glad it is local now. Really great place for hardware, farm implements, feed and dog/pet food, fencing. Whatever you need go here first. Better prices than feed stores typically especially on fencing and gates. read more

I don't know about what happened to the other guy who gave it a bad rating but I've ALWAYS gotten good service and everyone has been pleasant. As for the sign, I vaguely remember seeing one but not sure when. I've had to ask some questions about items I was unfamiliar with and received information. As for not being busy, there always seems to be a steady flow, this isn't Costco where more time is spent browsing. read more

I purchased a 75' garden hose mid-August from TSC and I probably used it 1 or 2 times a day to water - no big deal right. Well this past Thursday my relatively new hose burst. Ughhh so I painstakingly unhooked it, placed it in a big garbage bag and returned it to TSC. Mind you I didn't have the receipt but every transaction is attached to your phone number so I was in luck or so I thought. The asst manager was called up front I explained the situation and she looked for a 75' garden hose. She couldn't find one and after 15 minutes she advised me that the return policy was 30 days and I was past the cutoff date so really to bad so sad! I again shared with her that the blowout hole happened the day before. I of course complained and I was offered to speak with the higher up manager which I did. She was very pleasant, found a replacement 75' garden hose for me and was cordial and accommodating. Why go thru all of this drama ? Make it right the first time so we can all move on with our luves ok ? read more

Employee was absolutely rude to my friend and I when we stopped in. They had a fundraiser/ animal adoption event outside and we were able to pet dogs, goats, and even an alpaca. after visiting the animals we went inside and noticed in the center of the store were lots of baby chicks in large tubs in a cage and a sign that said to "watch your step coming in". The sign did not say employees only. I used to have baby chicks as pets growing up. We wanted to simply hold one. My friend decided to ask an employee if it was ok to look at the chicks before just walking on in, even though there was no sort of signage saying not to. The employee said "this isn't a petting zoo" in a very rude tone and look on her face, and walked away. A simple no would have been fine. The employee didn't even know if we were wanting to buy or not. I feel like what made it super unprofessional was when we spoke to the acting manager when we were leaving , the actual one was out of town, and the girl was close by watching us with a big smile on her face and when we left she walked up to us at the door and said "bye! Have a good one" and laughed! The sarcasm was not appreciated because where was that friendliness when we were asking you a genuine question ? Wow! No wonder this place was so empty. No need to be nasty to customers for no reason ... read more