would not recommend the puppy training class, particularly for anyone with a young puppy who has…read morenot completed their vaccination series. I enrolled my 12-week-old puppy in the six-week puppy class and decided after the first session that we would not be returning. The training area was visibly dirty, and I found a small black plastic cap on the floor that I had to grab before my approximately 3-pound puppy picked it up and potentially swallowed it. In a room specifically used for puppy training, I expected the floor to be clean and free of objects that curious puppies could ingest. Another participant was using a retractable leash despite PetSmart's class instructions stating that retractable leashes are not permitted. What concerned me most was being told that at the next class we would practice walking the puppies around the store. Since my puppy is still completing his vaccination series, I asked the trainer about having young puppies walking on the general store floor before they are fully vaccinated. Her response was that she "didn't know anything about that." I understand that early puppy socialization is important and can appropriately begin before the vaccination series is complete--that is one of the reasons I chose a structured puppy class. But I expect someone teaching a class specifically for young puppies to understand basic vaccination/exposure precautions and be able to explain how those risks are managed. Between the condition of the training area, the foreign object on the floor, and the trainer being unable to answer that basic safety question, I did not feel comfortable bringing my puppy back. I contacted PetSmart Customer Care immediately after the first class and requested cancellation and a refund. I'm sharing this because other owners of very young puppies should be aware of my experience and can decide for themselves whether this environment is appropriate for their puppy.

2/2/2026 our first visit with Lorena since relocation to San Angelo from Keego Harbor, MI. We were…read morevery pleased with the service Lorena provided to our mini Schnauzer. We are now scheduled for the 16th of each month for the same service. Thank you Lorena Ms Vangie looks FABULOUS! 2/20/26- Update: we cancelled our appointments

This is for the grooming department at petco. My dog kaia has been here twice now with Amara and…read moreI'm happy with the way she has come out both times. She is also one of the best groomers I've ever left my dog with. She's super friendly and tries to make your pet feel less stressed while being there which is awesome. Kaia enjoys her hugs and a cute bandana after her cut.

I came for the Iams cat food for my cats to try out. When I asked the employee if they had military…read morediscount (which I got in other Petco and Petsmart in other regions), the employee said, "Oh, no no no..." She said it like I was asking for a bj or something. I guess that Texas isn't all that patriotic or military friendly. Or at least this Petco.

Great store! The owner is always happy to answer any questions you may have about the hobby! They…read moredo water tests and will recommend how to fix any problems your tank may have!

Tried to contact them over Facebook to get some info before I go and they are literally no help…read more They didn't answer my questions, could recommend products, and would flat out not respond for a crazy amount of time. I tried to give them a chance and tried going during posted business hours and they were closed. Absolute disgrace of a business. They need to learn how to treat their customers better and how to over all run a business properly.

Oh my goodness! Pure Heart took such good care of my lil Havanese puppy Lola. They did a great job…read moreand she came home happy and so cute! Thank you guys for doing a fabulous job! We're definitely coming back!

I absolutely LOVE this place! The staff are so very nice and you can tell, they truly love animals…read more The treats they have for Romeo are absolutely wonderful and they do such a great job grooming him. And they don't leave the pup in a crate all day...which is huge.

We started taking our long-haired German Shepherd, Maron, to Bark Boutique when he was a puppy, and…read moreduring the year we were clients, they took such wonderful care of him. The team was incredibly patient, kind, and welcoming as they introduced Maron to grooming and social experiences. They helped him build confidence around other dogs and groomers in a positive, stress-free environment, which made a lasting impact on him as he grew. Every time Maron came home from Bark Boutique, he looked absolutely amazing. His coat was brushed to perfection, he smelled incredible, and everyone commented on how handsome he looked. As a long-haired German Shepherd owner, I can honestly say they were able to get him cleaner and fluffier than we ever could at home. What stood out most was how much they genuinely cared. Communication was always excellent, and the staff was warm, friendly, and wonderful to work with every time we dropped him off. We always felt confident that Maron was in the best hands. We recently moved, and Bark Boutique is one of the things we'll miss most. We are so grateful for the care they gave Maron during his first year of grooming. We highly recommend them to anyone looking for a groomer who will treat their dog like family.

I took my dog there for at least 7 times. Every single time I had to text the actual groomer, the…read moresame who had been there since the very first time, pictures of what I wanted. Same cut. Every time. Every single time it was different and not the way it was su to be per pictures sent. I finally had the nerve to say something. Owner Liz said no refunds would be made. Either cut it again or nothing. Then she offered a partial refund that would be refunded in 2-3 days. Never received the partial refund. I called her about it. She refused. She saw my caller id from work. Lodged a complaint because I called from work and alleged I got her personal information from work computer. Really? Poor poor poor service!

Great selection of dog food and supplies. I like the Diamond natural brand. Great treats too.read more

Personnel take an interest in you and your dog. They are not only helpful but very Pleasant and…read morealways smiling. The prices are good too.

Sunset Mall was such a big part of my life when I lived in San Angelo. I was sorry to see that so…read moremany of my favorite stores were no more, but the mall has been updated somewhat and is still quite nice. If you want to shop in San Angelo in the summer without melting away, this is the place to come. I was sad to see how fewer choices there were, though. JC Penney, Dillards and Marshalls are the big anchor stores. There definitely needs to be more food choices (oh, how I missed Karmelkorn from the late 80s!) and some more variety in shopping, but it's a much more comfy way to spend a few hours than driving around, parking, shopping, driving around, parking..... What's disturbing is that so much space has been given over to services like cell phones and military recruiting. Those will not attract high foot traffic, families, teens or even the college crowd. Please, management, add more retail, especially women's clothing. There's an Ulta, but a Sephora would be nice. Upgrade, please! What about adding an ice rink or roller rink?

Since I believe it is the only one in San Angelo I can only be a fan of this place unless I want to…read moredrive what? 3 hours to San Antonio? It has your major staple stores that are anchoring a place along with its usual satellites. The food court can be disappointed since they're only about 2 or 3 would seem like places that are open now but there are some places to eat near this mall. Place seems pretty clean, I'll come back and update this review after a second or third trip here.