2/2/2026 our first visit with Lorena since relocation to San Angelo from Keego Harbor, MI. We were…read morevery pleased with the service Lorena provided to our mini Schnauzer. We are now scheduled for the 16th of each month for the same service. Thank you Lorena Ms Vangie looks FABULOUS! 2/20/26- Update: we cancelled our appointments

would not recommend the puppy training class, particularly for anyone with a young puppy who has…read morenot completed their vaccination series. I enrolled my 12-week-old puppy in the six-week puppy class and decided after the first session that we would not be returning. The training area was visibly dirty, and I found a small black plastic cap on the floor that I had to grab before my approximately 3-pound puppy picked it up and potentially swallowed it. In a room specifically used for puppy training, I expected the floor to be clean and free of objects that curious puppies could ingest. Another participant was using a retractable leash despite PetSmart's class instructions stating that retractable leashes are not permitted. What concerned me most was being told that at the next class we would practice walking the puppies around the store. Since my puppy is still completing his vaccination series, I asked the trainer about having young puppies walking on the general store floor before they are fully vaccinated. Her response was that she "didn't know anything about that." I understand that early puppy socialization is important and can appropriately begin before the vaccination series is complete--that is one of the reasons I chose a structured puppy class. But I expect someone teaching a class specifically for young puppies to understand basic vaccination/exposure precautions and be able to explain how those risks are managed. Between the condition of the training area, the foreign object on the floor, and the trainer being unable to answer that basic safety question, I did not feel comfortable bringing my puppy back. I contacted PetSmart Customer Care immediately after the first class and requested cancellation and a refund. I'm sharing this because other owners of very young puppies should be aware of my experience and can decide for themselves whether this environment is appropriate for their puppy.

This is for the grooming department at petco. My dog kaia has been here twice now with Amara and…read moreI'm happy with the way she has come out both times. She is also one of the best groomers I've ever left my dog with. She's super friendly and tries to make your pet feel less stressed while being there which is awesome. Kaia enjoys her hugs and a cute bandana after her cut.

I came for the Iams cat food for my cats to try out. When I asked the employee if they had military…read morediscount (which I got in other Petco and Petsmart in other regions), the employee said, "Oh, no no no..." She said it like I was asking for a bj or something. I guess that Texas isn't all that patriotic or military friendly. Or at least this Petco.

I was just angry when I wrote my initial review. The wait time was long and everything. But i've…read morebeen using tractor supply for a long time. Now they're really good well behaved and love to help people there. So it 's, it's a good place.

The self serve dog wash station is a great place to wash your dog. The dryers don't get warm at…read morethis location so I would bring your own dryer if it is cold weather.

We started taking our long-haired German Shepherd, Maron, to Bark Boutique when he was a puppy, and…read moreduring the year we were clients, they took such wonderful care of him. The team was incredibly patient, kind, and welcoming as they introduced Maron to grooming and social experiences. They helped him build confidence around other dogs and groomers in a positive, stress-free environment, which made a lasting impact on him as he grew. Every time Maron came home from Bark Boutique, he looked absolutely amazing. His coat was brushed to perfection, he smelled incredible, and everyone commented on how handsome he looked. As a long-haired German Shepherd owner, I can honestly say they were able to get him cleaner and fluffier than we ever could at home. What stood out most was how much they genuinely cared. Communication was always excellent, and the staff was warm, friendly, and wonderful to work with every time we dropped him off. We always felt confident that Maron was in the best hands. We recently moved, and Bark Boutique is one of the things we'll miss most. We are so grateful for the care they gave Maron during his first year of grooming. We highly recommend them to anyone looking for a groomer who will treat their dog like family.

I took my dog there for at least 7 times. Every single time I had to text the actual groomer, the…read moresame who had been there since the very first time, pictures of what I wanted. Same cut. Every time. Every single time it was different and not the way it was su to be per pictures sent. I finally had the nerve to say something. Owner Liz said no refunds would be made. Either cut it again or nothing. Then she offered a partial refund that would be refunded in 2-3 days. Never received the partial refund. I called her about it. She refused. She saw my caller id from work. Lodged a complaint because I called from work and alleged I got her personal information from work computer. Really? Poor poor poor service!

10/10 experience have been shopping here for over 7 years no issues good fish selection if you…read moredon't like what they have they can order it for you and will be in within 2 weeks typically. Eric in the fish section is super helpful

I'm a regular at Pam's Pets, we go a lot for supplies and maintenance items and feeder insects…read morealmost weekly. Recently they got two baby whites tree frogs and i've been looking at them the past couple times i've gone in (i already have two very healthy adult whites tree frogs) Today however, I went in for crickets and went to check on them and one was clearly dead. I tried my best not to say anything in store as other people were there and i was very uncomfortable and called after I left, wondering if it was maybe sick. I know they've just had a lot of new staff roll in but i was disturbed. The manager (who i will not name but i'm sure if you know you know ) tried telling me they didn't even have tree frogs and they wouldn't house two together if they even did, to which i said "I was just there and have been seeing them the past couple of weeks at the front" and he goes "well yeah okay we have two they're fine, what's wrong with em ?" and when i begin to explain he gets an attitude and goes "Lady i'm not the owner" and was just so rude. I have seen this man be so ugly to customers throughout the past year i've been going almost weekly. It's never been directed at me so i've tried not to say anything to or about this man but after what i experienced today i will NOT be going back. I knew what i saw and I tried finding reviews and went to Yelp where finally I found people with similar stories about the place. I was aware they were rude but wasn't aware they were so neglectful to the animals in store. I'm disgusted. I almost took photos of the dead baby frog but i really didn't want it on my phone. I was hoping to be wrong but at this point after all i've seen (them not properly cleaning cages after getting new inventory and just putting animals in there, clearly not knowing what they've got and what is healthy vs unhealthy) I think they should be held accountable. While I know they have some great staff that actually care and know about animals, but clearly some really, REALLY, are damaging to the animals and their customer base.

Oh my goodness! Pure Heart took such good care of my lil Havanese puppy Lola. They did a great job…read moreand she came home happy and so cute! Thank you guys for doing a fabulous job! We're definitely coming back!

I absolutely LOVE this place! The staff are so very nice and you can tell, they truly love animals…read more The treats they have for Romeo are absolutely wonderful and they do such a great job grooming him. And they don't leave the pup in a crate all day...which is huge.

My wife and have been looking for a place to have our Toy Aussie groomed and we called around…read moreasking questions to various establishments on grooming techniques and requirements for our pup. When we spoke to the owner at four paws she immediately gave the impression she was a professional. She also went out of her way to have us come by and to teach us proper grooming techniques with our pup. All in between scheduled appointments. She also clipped his nails, brushed his coat out and trimmed him up. Went well out of her way. I'd trust Four Paws to care for our fur baby and highly recommend.

We had a great experience. My baby has been traumatized by prior groomer. This was the best…read moreexperience by far. We will be back!!!