Garbage store selling garbage products, will not let you return their garbage. This place is such a…read moreripoff. You can get the same products for a literal fraction of the price and not have to worry. Why anyone shops here is beyond my comprehension. F- Avoid this store and ALL Ace hardware stores. They deserve to go bankrupt and be punted in to the sun.

Always helpful in finding my needs. The staff always greets upon entering and ready to help…read more The shelves are always stocked well with a wide variety of household needs for repairs and upgrades. There are plenty of seasonal decorations, a great selection of tools and cleaners, paints and the largest selection of odd bolts, nuts and screws. This place is a must have for a "do it yourselfer".

Ace Hardware is a fantastic little hardware store. It's so much better than the "Big Box" retailers…read more(Lowe's & Home Depot). I found the staff to be very helpful and eager to provide excellent customer service. The store is packed with merchandise, and everything is close together in a small organized space. A person doesn't have to walk up and down endless aisles or across an extremely large warehouse for materials. You can easily find everything you're looking for in short order. I found the prices to be pretty competitive; shelves had tools and merchandise of excellent quality. If you have a project I recommend this store before going to a "Big Box" outfit. You will be in and out much quicker and get better service that comes with a local small business ambiance. Another nice benefit of shopping here is Ace Hardware offers free popcorn for customers. The popcorn is delicious and of "movie quality."

Just went to my favorite store in Riverview - Ace HArdware. so suprised to see a Permantely…read moreclosed sign on the door. Thanks for the many years of great service. Our community will miss you.

I would not give them one star if that was an option. The worst customer setvice I have ever…read moreexperienced. I ordered replacement screens. I returned them after noticing large gaps on the sides. When I returned the screen I was met with resistance but then the obvious lopsided screens were taken from my hands and I was told I would receive new screens. Well, I received a call to come get the screens two days later. I picked up the screens and realized the screens were the exact same ones that did not fit!!!! I know because one of the original screens had lost the little black tabs. these screens were missing one of the black tabs!!!!

Amazing store, polite staff, and always great deals on anything you could possibly need.read more

It's a mixed bag here. I needed help and found Raymond first who passed me off to Tim for some…read morereason. Tim was great and helped me with several projects. Then I needed help again and Raymond who was just socializing asked Tim to help me again. It's like Raymond could not be bothered. But I was grateful for Tims help. He's a good guy and figured out everything I needed. Then I was dismayed to see it was only self checkout which I do not like. I do not appreciate self checkout. I came to shop. Not work for Lowe's. David at the self checkout area was very kind and helped me checkout. David innerstood my concerns and helped me check out. Tim and David both deserve kudos for their cheerful assistance. I do like that all the associates wear camo vests now. That's cool. But self checkouts. Not cool.

Nearly $3,000 in Cabinets and Months of Frustration I…read morepurchased nearly $3,000 worth of standard, non-custom cabinets from Lowe's for a coffee bar. Unfortunately, the experience was filled with incorrectly manufactured products, delays, poor communication, and countless hours trying to get the issues resolved. The problems included: * The soft-close trash cabinet never worked properly. * The bottom drawer of the three-drawer cabinet was manufactured incorrectly and was missing the interior guide rails that were part of the design. * Missing face plate for the front of toe drawer. * The top drawer front was damaged during installation. Lowe's told me replacing it would not be a problem would order a replacement at no cost. What arrived were 2 different face panels with no practical way to install it without damaging the existing drawer. Instead of replacing the defective cabinets, Lowe's repeatedly sent replacement parts that never corrected the problems. Over the course of this project, I made no less than 15 trips to the store, exchanged numerous emails, and repeatedly followed up for updates. On multiple occasions, I was told by the store that I would receive a full refund and on the last store visit told they were just waiting on the manager to approve it. Based on those assurances, I continued working through their process while the issue dragged on and another month of finance payments come due. At least three of my follow-up requests went unanswered. When a resolution was finally offered, I was told my options were to either accept a $250 credit or uninstall and return all of the cabinets. After months of delays, defective products, installation costs, and countless hours invested, I found the $250 offer insulting. It did not come close to reflecting the time, inconvenience, and expense this situation caused. To receive a refund, I had to have all the cabinets removed so Lowe's could have someone pick them up. The pickup company provided only a few minutes' notice before arriving, adding yet another unnecessary inconvenience to an already frustrating experience. I understand that mistakes happen. What defines a company is how it resolves those mistakes. Unfortunately, my experience has been one of repeated delays, incomplete fixes, and a resolution that falls far short of what I believe is reasonable. Based on my experience, I cannot recommend Lowe's.

I highly recommend Craftsmen Supply Center. I was in a hurry, and Gabriel managed to get me what I…read moreneeded within a couple of hours. Saved me a lot of trouble! I now know where to get the wood I need. Excellent.

I've been coming to Craftsmen Supply for over a decade! Absolutely love their selection of exotic…read morewoods and supplies. This is a family owned business so I'm more than happy to shop here as opposed to your typical big box stores. The staff Alan, Gabe, and formerly Reed have always been very helpful and friendly. Be sure to check them out for your next project needs! Pro Tip: Call First if you're looking for anything in particular to make sure they have it or can order it! Also check their hours of operation prior to going.

I like this Ace. Its run like an ild time hardware store. Real customer service, everyone is…read morefriendly no one tries to upsell you things you dont need. They have what im looking for in stock.

The word "Hardware" may be deceiving. Yes Ace Hardware does have hardware and if you can't find…read morewhat you are looking for elsewhere, they probably have it at Ace Hardware along with gifts. Jewelry, key cutting, propane exchange, screen repair, paint, glass and acrylic cutting, horse and cattle accessories and a lot more. This amazing store also has customer service that greets you as soon as you walk in and accompanies you to the item you are looking for. This store is a gem located behind Walmart that will surprise you with their merchandise and prices. Store Manager Tim Beltz even had time to assist me with a problem I was having. He seems to have made that type of service the modus operandi for all employees. You won't leave disappointed.

Bay to Bay ace Hardware in South Tampa is truly a hands-on helpful experience. I like some of the…read morebig hardware store. They have very personal service, accurate advice, and Have great pricing. They have managed to survive against the big guys by exceedingly expert service. If you just need one item, they are just considerate. The only caution that I have is that the parking lot, his directly adjacent Bay to Bay street. So look carefully and stay safe but utilize this excellent small hardware store. JO

Don't be fooled by the size. There is just about everything you may need and want from a hardware…read morestore (AND MORE). Imagine being greeted when you walk in. Imagine someone assisting you and not distracted doing five other things. Imagine them assisting you to the register. That is what I call personalized service and this is why I have been there three times in two weeks. The store is clean and very organized. Every square foot is utilized to fit as much product. The prices are reasonable and the staff is friendly and knowledgable. Check it out. This family-owned gem is in the heart of South Tampa. No more big box store for me.