Garbage store selling garbage products, will not let you return their garbage. This place is such a…read moreripoff. You can get the same products for a literal fraction of the price and not have to worry. Why anyone shops here is beyond my comprehension. F- Avoid this store and ALL Ace hardware stores. They deserve to go bankrupt and be punted in to the sun.

Always helpful in finding my needs. The staff always greets upon entering and ready to help…read more The shelves are always stocked well with a wide variety of household needs for repairs and upgrades. There are plenty of seasonal decorations, a great selection of tools and cleaners, paints and the largest selection of odd bolts, nuts and screws. This place is a must have for a "do it yourselfer".

Just went to my favorite store in Riverview - Ace HArdware. so suprised to see a Permantely…read moreclosed sign on the door. Thanks for the many years of great service. Our community will miss you.

I had two rather large patio screen doors that needed re-screening. The folks told me it might…read moretake up to two weeks, which was fine. In my case though they only needed three days! Absolutely the most friendly, professional, and courteous workplace and workmanship. Thank you for doing such a great job AND in exceeding my expectations on when I would be able to retrieve the two doors.

Today, I visited the store to return two unopened items I had received as a housewarming gift. As I…read moreapproached the checkout line, the cashier--an assistant manager (older woman, name unknown)--was immediately dismissive, saying only "Come on" instead of greeting me politely. I explained that the items were purchased online for in-store pickup, and I had both the order number and the emailed receipt from my friend. She stated that online purchases could not be returned in-store, which is incorrect. According to Ace Hardware's own return policy: "We recommend that you make returns of online purchases to an Ace retail store near you that can issue you a refund (less applicable shipping, handling, and other charges)." Her tone and demeanor were unprofessional and gave the impression that she did not want to assist customers. I later returned to the store and spoke with Jesse, who was polite, knowledgeable, and promptly processed the return without issue. The assistant manager should be familiar with the company's return policy and provide courteous service to customers.

Very rude older staff who really don't want to be bothered by helping you. I've tried to shop there…read morebecause they're local, but they make it awfully difficult. The only time they get active is before store closing - they must really hate working there and can not wait to leave. Do not come in half an hour before closing, because the ONLY thing they will do willingly is close the store (bring items in from outside, lock things up, etc.).

It's a mixed bag here. I needed help and found Raymond first who passed me off to Tim for some…read morereason. Tim was great and helped me with several projects. Then I needed help again and Raymond who was just socializing asked Tim to help me again. It's like Raymond could not be bothered. But I was grateful for Tims help. He's a good guy and figured out everything I needed. Then I was dismayed to see it was only self checkout which I do not like. I do not appreciate self checkout. I came to shop. Not work for Lowe's. David at the self checkout area was very kind and helped me checkout. David innerstood my concerns and helped me check out. Tim and David both deserve kudos for their cheerful assistance. I do like that all the associates wear camo vests now. That's cool. But self checkouts. Not cool.

Lowes can't stand behind their products, thev delivered a drver that doesn't work. Said it was my…read moreelectrical so I had to get someone out to look at it then when I got some out there they said my power was fine the drver was bad. Now lowes won't take the drver back This is bath faith and bad service.

I've been coming to Craftsmen Supply for over a decade! Absolutely love their selection of exotic…read morewoods and supplies. This is a family owned business so I'm more than happy to shop here as opposed to your typical big box stores. The staff Alan, Gabe, and formerly Reed have always been very helpful and friendly. Be sure to check them out for your next project needs! Pro Tip: Call First if you're looking for anything in particular to make sure they have it or can order it! Also check their hours of operation prior to going.

The quality of the staff keeps me coming back. Good prices, helpful people, happy to do what's…read morethey're doing. I wish every store was staffed like this.

I like this Ace. Its run like an ild time hardware store. Real customer service, everyone is…read morefriendly no one tries to upsell you things you dont need. They have what im looking for in stock.

The word "Hardware" may be deceiving. Yes Ace Hardware does have hardware and if you can't find…read morewhat you are looking for elsewhere, they probably have it at Ace Hardware along with gifts. Jewelry, key cutting, propane exchange, screen repair, paint, glass and acrylic cutting, horse and cattle accessories and a lot more. This amazing store also has customer service that greets you as soon as you walk in and accompanies you to the item you are looking for. This store is a gem located behind Walmart that will surprise you with their merchandise and prices. Store Manager Tim Beltz even had time to assist me with a problem I was having. He seems to have made that type of service the modus operandi for all employees. You won't leave disappointed.

Bay to Bay ace Hardware in South Tampa is truly a hands-on helpful experience. I like some of the…read morebig hardware store. They have very personal service, accurate advice, and Have great pricing. They have managed to survive against the big guys by exceedingly expert service. If you just need one item, they are just considerate. The only caution that I have is that the parking lot, his directly adjacent Bay to Bay street. So look carefully and stay safe but utilize this excellent small hardware store. JO

Don't be fooled by the size. There is just about everything you may need and want from a hardware…read morestore (AND MORE). Imagine being greeted when you walk in. Imagine someone assisting you and not distracted doing five other things. Imagine them assisting you to the register. That is what I call personalized service and this is why I have been there three times in two weeks. The store is clean and very organized. Every square foot is utilized to fit as much product. The prices are reasonable and the staff is friendly and knowledgable. Check it out. This family-owned gem is in the heart of South Tampa. No more big box store for me.