If I could give no stars I definitely would!at I stopped by this location to check on a specific item and at that time there was a one way in one way out I was NOT greeted at all by any of the people that work there. They just look at you with their nose turned in the air and turn their heads. And...when I asked about the item, I was told to go straight to this other woman who seemed rather SNOTTY to say the least. I asked her about the item I was interested in and she proceeded to tell me that I would have to wait there to look at the section I was interested in because someone was already back there....that they're only taking 1 person at a time. I asked about how long was the wait? She said 20 to 30 minutes ...which I thought was ridiculous! It was just her bad attitude in general that turned me away. I realize that many people judge others by their outside appearance without uttering a word...but if they would treat others with the kindness and respect that they would like themselves, the world would be such a better place! read more

So my previous review from a while ago was a pretty harsh star rating, as this Ace is basically a victim of its location. And, I guess, even fat old racists need tools and washers and guns. Everyone here is super helpful and very friendly. This isn't a place where you wander the aisles - they ask you what you need, then take you there to look at your options. Prices are generally a little higher than the mega home improvement stores, but Ace gets my business for their consistent helpfulness and also going to Lowe's is a nightmare experience that I avoid as much as possible. Ammo prices are decent if you're looking for a deal. read more

Always helpful! Always have a diversity of supplies I need for projects I do every single weekend around the farm!

I like going here because the employees wait at the door with a smile to ask what you need. Then they walk you right to the product, and if you need the extra service they help you decide. At Homedepot they might grunt or point if you are lucky. If you get on their customer list you can get coupons like 5 dollars off 20 dollars to spend so their prices become comparable to Lowes/HD. read more

What a great little hardware store. I opted to buy paint for the family room there instead of hitting Lowes or Home Depot. I was lost in a sea of grey paint chips, looking for something with a touch of blue...but not too much blue. Within minutes I had help from four young men. They were so friendly, and spent 20 minutes voting for their pick and pulling new chips. They were funny, friendly, and still professional. I left with 2 gallons of great paint - perfect color - and Ricky also flagged me down in the parking lot when I left my "wet paint" signs on the counter. Much better, much more personal, competitive prices. *Update* The color dried into a stronger blue, and I went back in today to see if it could be remedied. The store manager, Jackie, was on her way out but she turned around and helped me through the color change and mixing. She went above and beyond, even transferring the new paint into a 5-gallon bucket for me. The paint is now Perfect and for the 2nd day in a row I have had amazing customer service. Highly recommend. read more

I have been to this store a couple of other times but never got around to writing a review. Each time I went I was greeted at the door. A few weeks ago I went with my friend who needed a duplicate key for her car. Its a chipped key and they were out of stock. The young man took the time to call and see when it would be back in stock. He was very nice and took a lot of time with my friend. The last time was a couple of days ago. Again we were greeted at the door. I asked the woman where I would find the item I needed. She told me to go to the garden section. Then she got on the intercom and said a customer was headed to garden and to meet me there to help me out. He was already at the entrance and directed me to the section I needed. I love that you can get gardening things all year around. Places like Walmart, Lowes, etc. gut the garden section at Christmas. We are in Florida. Winter is our growing season, so gutting the garden section at Christmas is the worse thing for people who garden. So for you gardeners if you need shears, rakes, shovels, etc. from Thanksgiving through the new year, head to Ace, they will have a nice selection. read more

Staff I great but owner or general manager is not nice. I will drive a bit farther to get what I need.

Thank you to the wonderful gals to make my Christmas Eve so much better after it had been so hectic! It all started with a light fixture from Amazon that came with improper screws and mounting bracket for my junction box, which then turned into someone running over my car keys by accident. Thankfully I live nearby and my neighbor could bring my spare set. Since the store was closing early the girls offered a bag of caramel popcorn and that small gesture made my day! The service is always great and they go out of their way to help you find what you need. Thank you so much! read more

This is a family run neighborhood store that supports mon profit organizations. I recommend Ace Hardware over Home Depot and Lowes. The staff is extremely helpful and makes sure you find what you are looking for. I prefer this location (Lithia-Pinecrest and Highway 39) over the Bloomingdale location. read more

I was so surprised to see baseball and softball equipment being sold here. Also there was a young lady who told me everything I needed to know and more about bungee cords and rope. She was pleasant, polite and helpful! read more

Very helpful staff. Upon walking in the door an employee almost immediately asks what you are looking for. This is a huge help and saves a ton of time and frustration for me. You can always find someone to help. In addition to meeting most of your home improvement needs, they also sale guns, ammo, and hunting gear! One of the only reasons it gets 4 stars, and not 5, is because they don't sale fishing gear. Great store and great location. read more

My family and I had a horrible experience at the Ace location. After a day of shooting clays, we stopped by to look at a gun for my nephew. As we walked through the store, every associate followed us to the gun area and back to the front door as we were leaving like we were known thugs. I've never been so embarrassed. I will be contacting the corporate office. read more

The absolute BEST Ace/Store ever... We have been using this store now for 8 years, since we moved into the area. Everyone is quite knowledgeable and extremely friendly... Shane is the greatest... He always has the right parts and pieces for every job that comes up... Can't go wrong with this store! read more

This place is the epitome and embodiment of small town hardware stores. From the moment you walk through the front door and greeted with a smile, it's like you're among family. These people went above and beyond my expectations in regards to finding what I needed. They didn't tell me where to find something, they showed me where an item was, then helped me make sure it was the right one I needed. read more

I'd drive past 10 Home Depots to get to an ACE Hardware. Crossroads ACE is tops though. Always willing to call the supplier in the RARE event they do not have what I need. Need to stock better beef jerky thiugh. read more