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    The Modern Paws

    5.0 (3 reviews)
    Open 10:00 am - 7:00 pm
    Updated a few days ago

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    Pet adoption

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    6 months ago

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    4 months ago

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    2 months ago

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    PetSmart

    PetSmart

    (15 reviews)

    Me and two of my friends were walking around the store laughing at animals bc we thought they were…read morecute, and a worker who i will not name came and harassed us saying "good thing we don't sell animals after 8pm", with a tone signifying we were going to do smth to an animal when we were just looking for a new friend. When we asked them a simple question they gave snarky remark, and they proceeded to ask if one of us was 18 and my friend said they were, but she replied "that wasn't the question" in a rude tone.

    Took my toy poodle to get bathed and groomed, told them I wanted a poodle cut, keeping the ears…read morelong she did tell me she had some knots but I knew it was that much, but when I picked her up, they had cut her ears down to the skin. I was so angry and then they charged me. The manager said if they have knots that they have to cut all the hair for the safety of the dog, I didn't know that having some knots is dangerous for a dog. They take the short way around, instead of either cutting some of the knots or even putting a conditioner on the knot and letting it soak in the conditioner. I will never take my dog to PetSmart grooming ever again. I have taken her to other groomers before and never was told they had to cut it short if she had knots. They made me look like the bad guy. We brush her every other day, but she needed a cut already so decided to take her here again (second time we take her) and now I am so upset what they did. They did give me 50% off the service, but the manager said for the inconvenience, this wasn't and inconvenience it was carelessness.

    The Modern Paws - petstore - Updated May 2026

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