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    Petco

    3.9 (32 reviews)
    Open 10:00 am - 9:00 pm
    Updated 3 months ago

    Services - Petco

    Bath and groom only

    Petco Photos

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    Reviews With Photos

    Poppy dolled up and showing off her buffed nails and clean body
    Celena F.

    Reviewing the grooming service which I used for the first time on 8/18/22. I am thoroughly impressed at the job well done on my Poppy. She is a friendly, wiggly 7lb, 7 year old ratchi and as she's been groomed at other places before, I knew there would be no issues with her reaction to be handled. The groomer was very kind and tender with my furry bundle who needed a bath and nail job. I was quoted an hour, they were done in 30 minutes. I loved that they stayed in communication with me prior to and at the end of our appointment. And Poppy smelled so good, stinky all gone! Sharp nails clipped and buffed so no more digging into my arms. They topped off her appointment with a cute flowered scarf so I was presented with a cute lavender-smelling doggie again.

    Dee R.

    I love shopping here and I also have my Aussie groomed here. They have a good selection of grain free dog food. My Aussie cannot have chicken by products or grain so that's important. I purchased Nutro because I had a $10.00 off coupon, and she doesnt seem to like Natural Balance or Taste of the Wild or Blue Buffalo any more. She lives the food and unfortunatel, so do the cats, so we are figuring that one out. The staff is always friendly at this location and they took the time to help me fit a harness last week.

    Nate T.

    Very clean Petco store! My kids love coming in here and looking at all the hamsters and dogs being groomed! Very organized and staff is nice! And quite a selection of cool fish!

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    1 year ago

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    3 months ago

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    Petco C.

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    1 year ago

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    Petco C.

    Helpful 1
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    4 years ago

    Helpful 5
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    1 year ago

    I'm in here a lot. I have a beardie, dog, cat, ducks and turtle, so I always need something. The staff is always super nice and helpful.

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    Petco C.

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    1 year ago

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    Petco C.

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    7 years ago

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    Maylyn C.

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    4 years ago

    Expensive compared to amazon and chewy. Low stock on cat items. Petco brand litter box broke within 2 weeks

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    7 years ago

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    Petco Support

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    5 years ago

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    Petco Support

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    4 years ago

    Helpful 1
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    8 years ago

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    Janelle S.

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    8 years ago

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    Petco Support

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    5 years ago

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    4 years ago

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    7 years ago

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    Dexter V.

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    7 years ago

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    Dexter V.

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    5 years ago

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    6 years ago

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    Petco Support

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    12 years ago

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    8 years ago

    Melissa and Heather in grooming were exceptionally friendly and helpful! Thank you ladies for your help regarding our new itchy pup!

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    Corrine O.

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    8 years ago

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    Lindsey I.

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    6 years ago

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    Petco Support

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    9 years ago

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    8 years ago

    My Buster is always happy after his haircut!! Shows me that they are caring when handling him.

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    Petco Support

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    7 years ago

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    Dexter V.

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    14 years ago

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    9 years ago

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    11 years ago

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    8 years ago

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    Petco Support

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    11 years ago

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    10 years ago

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    Ask the Community - Petco

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    Review Highlights - Petco

    My Aussie cannot have chicken by products or grain so that's important.

    Mentioned in 2 reviews

    Read more highlights

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    Brandon Puppy Palace - Feces in his room three days

    Brandon Puppy Palace

    (39 reviews)

    Brandon

    We decided to fly home over Memorial Day weekend to surprise my dad for his 80th birthday, which…read morerequired boarding our dog from Friday through Monday (they wouldn't allow pick-up Sunday or Monday). He had previously stayed at Puppy Palace during a cruise, where he was placed in a suite. During that time, we were less concerned as my friend picked him up each morning for daytime playdates, ensuring he was well cared for. This time, however, was different. To provide context, our dog is on a consistent schedule: walks at 3:30AM, 10:30AM, 3:30PM, and 8:00PM, and he is fully house-trained. On Sunday morning at 5:53AM, I checked the suite camera and noticed feces in the room. It remained there until 8:30AM, which was concerning given our dog's routine and hygiene. Additionally, after the room was cleaned and reset, I observed that both his morning and evening meals had been given to him at once. By 6:00PM, all the food had been eaten, leaving him without food until 8:30AM the next day. Additionally, I had paid for the X-Night Walk, which was supposed to last 10 minutes. However, the walk was cut short; our dog was returned to his room in only 4 minutes. On Monday at 4:20AM, again feces in the room, not cleaned up until 8:30AM. Once again, both of his meals were placed in the room together first thing in the morning. We had also purchased the "Pamper My Pet" (PMP) service for the entire weekend, but I never received any pictures or a report for Monday. On Tuesday at 2AM, again feces in the room, not cleaned up until 6AM. Typically, staff are scheduled to arrive at 6:30AM, but no one notified us that there would be a delay until 8:30AM. As a result, our dog was locked in his room for a total of 11.5 hours. Who would subject a pet to this kind of treatment? It's beyond comprehension that a facility entrusted with caring for animals would allow such neglect to happen. What I find most concerning is the way our dog was treated by one of the male attendants. On both Sunday and Monday, he was returned to the room at 8:44AM in a distressed state. In the video footage, the attendant appears to toss him into the room while still attached to a leash, and our dog's tail is visibly tucked between his legs, cowering in fear. In stark contrast, when a female staff member returned our dog from his walk on Monday night, he was visibly happy, wagging his tail. This behavior suggests a troubling inconsistency in the care he received, which I find deeply unsettling. Jennifer called to discuss my concerns, and asked to speak with Alicia, which is not my name. During our conversation, she claimed that our dog had relieved himself on the shortened walk, which is why it was cut short. She did not offer an apology for the fact that we paid for a 10-minute walk and received only 4 minutes. Furthermore, she insisted that there was nothing concerning about the way the male attendant handled our dog. When I asked about the PMP service, she said someone had sent it, but she couldn't provide any specific details or resend the report. Obviously, the report was never sent, as I did receive the others. When I mentioned that I would be leaving a public review with supporting photos and videos, Jennifer's response was, "it will get buried." To make matters worse, Jennifer accused me of only out to seek compensation when she said, "I know where this is going, I know what type of person you are, you want a handout." This is not the case. My sole request is for an apology and acknowledgment of the fact that, instead of enjoying quality time with my family, I was forced to spend the entire weekend worrying about my dog's well-being. If you are truly committed to ensuring your pet's well-being do not entrust a pet to this facility. The care my dog received was nothing short of disgusting, and the level of customer service was absolutely terrible--further reinforcing my decision to never trust this facility with my pet again. I hope you do the same.

    I've been bringing my pup here since he was a crazy 9 month old golden and he LOVES it! Of course…read morethe pool is definitely his favorite part but he's always so excited to be there he doesn't even look back when they bring him in The staff has always been very friendly as well!

    Petco - petstore - Updated September 2026

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