Cute pups but should adopt not shop. Or go to a well researched breeder. However great selection of dog toys

URGENT! Very concerning experience - lack of transparency and pressure My experience with this business was extremely frustrating and concerning. In my experience, they were not transparent about pricing over the phone or in advance. I felt that I had to go in person just to find out the cost, and once there, the process felt very pressured. I was also not allowed to use my phone during the visit, which made me uncomfortable and unable to properly review or document anything before making a major financial decision. The price quoted to me was extremely high (around $5,000 for a puppy), and the overall experience made me feel like the focus was more on maximizing profit rather than helping customers make informed decisions. After the purchase, when I raised concerns, I was only referred back to a strict "no refund" policy without addressing the issues I experienced. I am currently pursuing this matter through formal consumer protection channels and exploring my legal options. I encourage anyone who has had a similar experience to report it to the appropriate authorities. read more

Please don't after some research just no! Very pushy on credit checks for 5k+ on the puppies....

They only have sick puppies and are severely overpriced. You're only allowed to see 2 puppies at all. Our puppy had multiple parasites which is something their warranty doesn't cover. read more

Me & my husband had bee ncalling for multiple days for an update on a puppy we were serious on purchasing. We weren't able to be told how much the dog would be or when it would be available. We called and asked when the dog would be available & was told the dog needed 1 more vet visit and we would be the first to be called. We called again the next day for an update just told be told someone else had already claimed & put a deposit on the dog we had been calling for weeks about! We never even got a call that the dog was ready! We were never told it was even an option to put a deposit on the dog or we would've done that from day 1!!! Lol. I understand why there are bad reviews now read more

I called this store to ask about puppy prices, and the experience was extremely disappointing. They wouldn't give me even a ballpark figure and danced around the question the entire time. The lack of transparency was unreal -- it felt very sleazy and untrustworthy. If they can't be upfront about something as simple as pricing, it makes you wonder what else they're hiding. Definitely the opposite of transparent. read more

Such a sad and heartbreaking experiencing seeing all the dogs looks is helpless and lifeless it hurts my soul to see such a horrific sight. I wanted to go in and just admire the cute puppies and dogs but got met with what looked to be terribly treated dogs. They all just looked so lifeless and need of a home. I hope they do better in the future with the way they treat these poor dogs. read more

This place should get ZERO STARS. I'll jump on the band wagon along with these other reviewers. Went there to look at puppies. Found one we liked and asked for the pricing . Was told I had to give them an ID, go in a room with the puppy of my choice and they would scan a code to find out the price. I said I don't want to interact with the puppy until I know the price. Nope, she would not budge. We walked out .. absolutely unethical way to run a business. We will not be back. read more

We are absolutely dog lovers and treat ours like our own children. We popped into this establishment to admire the furry babies on a whim and heres how it went.. I typically never like to post anything not so good but with the way things were handled left little to be desired. Felt like high pressure time share and they do not give you a price until you fill an application and answer some financial questions. The manager mentioned until an application was filled out and credit checked the price could not be given until then. All along watching your emotions and body language. It did not feel right at all. What is being sold ? A condo or a pet? The dogs were adorable but treated like commodities and this was very sad for us . They capitalize on emotions and assume from the get go that you will likely not be a suited buyer. Perhaps they noticed we were too loving in an adoption kind of way. We could not believe how these poor little souls merely seeking a home is matched with presuming and judging a client like you walked in to buy a designer bag. These are living souls ... animals not commodities. The experience was not good and it left our stomachs turning. When someone walks out they reduce the price and if you put a five star review they give you a toy. Selling pets as commodities like time share is exactly what it was. We were flabbergasted. The dogs did seem very anxious and hyper also . Perhaps the higher the dollar that is fetched the higher the commission from the breeder and there is a $3000 or more leeway. I might add we saw one small breed that we played with and a price of $5000 to $8000 was given depending on after application is filled out. So different folks are given different prices for the sane pet i suppose. After loving a little soul we left and thankfully so because we felt nauseous. Something was definitely off!! Pets were adorable. Rating of 2 stars is solely based on our experience with manager and customer service and method of selling the pets. read more

Amazing help, and informational. Staff was so kind. Puppies were all so kind. And lovable.

Called in to get pricing on a particular puppy. Get told can't give a price online because they have so many different ones. Yet they can tell me if the particular puppy is available. Scam model to show 399 price to get you to drive there and guaranteed the price will be way way above that. Change your model read more

Do not have the dog you inquire about by phone then when you get there they won't even tell you the price of the dog until you fill out a credit application, then it's somehow hundreds and hundreds of dollars more. Terrible exploration of such beautiful puppies. Horrible business. DO NOT BUY HERE - Go to a reputable breeder. read more

Super cute boutique that you choose from a diverse group of pups. The staff is super clean and super knowledgeable!

I don't know why I even stopped in here I called them Thursday morning to see if they have any Pembroke welsh corgis they said yes they have! So we went to check her out! She's is Not a Pembroke welsh corgi ! I used to have 4 of them and she's more like a collie then a corgi her fur was really rough Henry our corgi isn't like that! People don't spend your money here! For a dog go adopt from the shelter!! read more

This people seem like a fraud to me. What's the purpose of not telling the clients how much the puppies costs? One of the sales people told me, it is impossible to know all the puppies prices. What's that for a reason??? I told her: just write their prices on their tags just like you do with their breeds. I wonder where those puppies come from and in what conditions. read more

I called to get a range of pricing for Chihuahuas. It is a long drive to get there and I would be a cash buyer, but they refused to even give me a range or starting price. I would never buy anything from these people. What a joke!!!! read more

DO NOT GO, This place is FULL of lies. My family wanted a German Shepherd puppy, so we called them to ask if they had any. They told me that they have plenty of German Shpherds there, and the price range from 399 to thousands. We thought that 399 was a very good price for German Shepherds so we drove there immediately. It took us an hour to get there from east orlando. When we got there, there was only one German Shepherd available, so that was their first lie. She was very cute and we played with her a little bit, and asked them for the price. They told us we have to fill out an application in order to get the price, so we did. They took our application, came back a few minutes with the dog's papers, and the price on the paper was $6731. Which is 17 times more than what they told us in the phone. That was there second lie. So we said we can't afford that much, they told us they have financing programs, we said we can't afford that much even with financing. They went back for something and when they came back, they said they can give us the dog for $4200. Their price just dropped by 2500 and that was still too high for a puppy. After a couple rounds of negotiating, they finally lowered the price to $2800, but was still keep trying to convince us how fancy their dog is, and that they've given us a big discount already. By this time I was already looking up online for other GSD puppies for sale, and I found one BEAUTIFUL German Shepherd puppy that is only $795. So we walked out of the store, their people saw we were leaving, chased us out to the parking lot, and told us they could offer $2500, but by that time it was too late, we have already called the breeder who's selling GSDs for $795. If they didn't play all those games and just gave us a reasonable price from the beginning, we could've walked out with that puppy. But I'm glad I didn't buy from a place that's full of lies and games. We ended up getting that VERY beautiful German Shepherd from a breeder for exactly $795, no lies, no games, super friendly people unlike the ones in this store. read more

The good part is the puppy I received. I love her. She is a great fit for me and my family. The bad things are the inconsistency, what I call lying. When I first called they stated puppies are from $300 and up. This is true but not the puppy I inquired about. Once I got to the store, I was put in a space to be sure I was happy. Then I was told she's $6000.00. A bit jump from $300. Then I was told that I could purchase her at $3500 by Kristina and she made me sign it. That's $3500 out the door. But when I returned I was charged $3500 plus another $500. Now the entire time I was told I could receive a full refund until I paid and everything said no refund. When I questioned it, I was told it's on merchandise only. But my email receipt has no refund all over it. No where does it say merchandise only. I am not happy that my dog was not $3500 out the door as promised. I love my puppy but can't recommend this company because they don't appear honest. The company name is chews a puppy but once you purchase, it's something else. Read everything and put everything in writing or don't purchase. read more

BUYER BEWARE!!!! THEY ARE BUYING 5 STAR GOOGLE REVIEWS IN THEIR STORE BY INCENTIVIZING GUESTS TO LEAVE THEM A 5 STAR REVIEW IN RETURN FOR A FREE DOG TOY!!!!! They sell sick dogs and do not honor their garauntees or warranties. My Attorneys had to send them a demand letter and we plan to pursue them in court. If anyone else has experienced a bad situation with CHEWS A PUPPY please search my name online and we will speak with legal together. Furthermore they WITHHOLD Pricing from you to inflate the price on you if you get approved for $5,000. My $399 dog inflated up to nearly $7,000. Only to come home sick and have to visit an emergency clinic in less than 2 days. read more

Please do your homework before purchasing a puppy in this location. I purchased a puppy at Chews a Puppy in Ocoee and I ended up with over $6000.00 in medical expenses before the end of the first week. My Multipoo was very sick with a upper respiratory infection. Because it was an emergency at 5 am I took her to the nearest animal hospital because she was having trouble breathing. Chews a Puppy wanted me to transfer my puppy to their vet but she was on oxygen and an IV and the hospital said she wasn't in any condition to be transferred. They told me to file a claim for reimbursement and I only received the value of what I paid for the puppy, $3500.00 and they just said that was by law the only amount they had to pay. My puppy was sneezing the day I was picking her out and I mentioned it to the sales person working with me. They said she was sneezing because of the spray they put on her so she would smell good. Of course now we know it was because she was sick. I would also like to mention that they come out first saying the dogs value was $6600.00 and we were in shock. Then they went back and said the breeder said it would lower the price to 3500.00. After reading so many reviews this is a pricing gimmick they use. I should have done my homework and look up all the reviews out there saying that they had a similar experience in this location. Please look up reviews. Look at the BBB reviews. Unfortunately this happens very often in this location. If your dog is sneezing it's probably sick not the perf spray. Also when they give you that crazy high price tag it's not worth it . read more

I would not recommend this place is a complete scam. The sales people will not give you the price of the dogs. I asked a ballpark figure for the dog. I can't. I could not get a straight answer. They wanted us to play with the dog first and fill out application. The sales person came back numerous times said she was checking on the price told her we are looking to pay no more than 1000 she told us this dog was at least $3000. There's nothing in their store in $1000 price range she said again we showed up today before they promised they were gonna have dachshund puppies brought in Wednesday morning. That's their puppy day. The same stock was there. We returned the next day claiming that the vet checks all the puppies every day prior to the public seeing the dogs I saw no evidence of a vet again the staff is very evasive. They don't wanna answer any questions that pertains to the price of the dog bar. Beware 399. There is no such animal in this store read all the reviews on yelp 191 of them are in the negative one star reviews. read more

Wish we could give this place zero stars!!!! The most ridiculous puppy store we ever been to. They let you play with the puppy, they let your child fall in love with it. They however never give you any info. They repeat the same things over and over again. But, they NEVER disclose the price. As a consumer how can one buy something especially a puppy without having a clue about how much it is. A very bad business model indeed. read more

RUN, RUN, RUN as fast as you can AWAY from this store... Everything you read here is true... it was like going to a sleazy used car dealership... ALOT of double talk... would not disclose the price of the puppy I was interested in. Was told it could be multiple thousands of dollars, but I would have to fill out a 'survey' first before they could scan her chip, as well as financing paperwork... i really don't understand what her chip has to do with her price... I wasn't looking to finance a puppy. This place is a SCAM!!! The only reason they got 1 star is because yelp doesn't let you leave 0 stars. A call to WESH 2 is needed!!! read more

They don't tell prices, some of the puppy's don't look in good condition, and the employees aren't the greats. Drove a couple hours just to hear repeatedly "they cost a couple thousands" and proceeded not to tell us the lovely puppy's name and not even hers. When we were filling the paperwork out she kept pushing for us to finish quick, and kept asking if we're done with the puppy. read more

I went in because I was browsing the market for a dog. I wish I read the reviews before going. I saw maybe about 12-17 dogs in tiny cages they were all on water-bottles and had no bedding! Someone came up to me to ask me if I had a price range or specific breed in mind I said My price is range $2,000 at most. They said that their dogs are about that price, I was looking at a Havapoodle (Havanese X Poodle) she was adorable with beautiful curly fur and she was so cute. I asked to play with her and they told me to follow them into the "play room" this "play room" was white garden fences and a gate and they were in rows this was already suspicious to me because I assumed that a play room was going to be an actual room nut a couple white garden fences but whatever. I absolutely loved her she was very calm and sweet. I was planning on buying a dog with cash, so I asked about her price, they asked me if I am taking her home the same day I said no because I need to get ready for a dog and my home is not nearly puppy proofed. They said they can't tell me the price. I was shocked I ask for a range they said they "don't know" because every dog is priced individually. That sounded like something suspicious and like a lot of funny business to me. I found it really, really, suspicious that they were unwilling to provide a price, saying they "don't know" because every dog is priced individually raised a lot of ref flags, and not just red flags but a huge blaring flashing warning sign saying "don't buy here"! I mean, how do you guys not know the price of your dogs!? It seemed really suspicious I left telling them I would think about it. Do not go here they are probably scammers looking for money. What they do is suspicious go to a reputable breeder, or a shelter. read more

They won't tell you the price of the dog. I live 3 hours away and she said I have to come in because there's too many dogs and she can't look up the price either. Makes no sense read more

If I could give this place 0 stars I would. For one, they advertise for dogs "$399 or less!" but once you go into the store and finally ask the prices they tell you the dog will be $5000-6000 and then will try to give you a "discount" by taking $300 off instead. Only one dog was able to be seen, all the others "had to be seen by vets first" which makes no sense since they should have a doc on deck. It smelled like shit inside like they weren't cleaning any of the dogs and or their poop. The one dog was super malnourished you could see in his eyes and his body weight. I know many people who have reported the dogs getting sick right after being taken home because of a sickness they caught from this location. The employees are definitely trained with a bs speech for any question, don't waste your time here. read more

Key notes: 1. Overpriced 2. Sick puppies 3. Salesmen/wome Let me start by saying they are insanely overpriced but we were looking for a dog that was purebred for our son as an emotional support dog. So we were willing to pay a good price to get a good dog. First $5,500?!? For a boxer?!? Since when!!!!! We were told they would give us a "discount" to $4500. Why not do that right off the bat? We took the puppy since our son clicked with him so well and it's rare for our son. Then they try to sell you on grain free food for $52. Then vitamins and supplements and the list goes on. And they are rude to you if you decline. I'm in my 30s and have had 5 puppies in my past adulthood and at this point I don't need a teenage sales women tell me what I need for my dog. Especially grain free food. NOW THE BAD PART! HE GOT SICK THE SAME WEEK WITH PNEUMONIA!!!!! Says after we brought him home we noticed a weird cough/hacking sound. We got him into the first vet appointment we could. Within a short day he declined so fast he was barely breathing!!!!! Our vet said it came from where we got him, since we barely had him, we crated him and kept him separate from any and all animal interactions until his next set of shots to be scheduled. The vet said there was NO way he got it from our household and it came from the pet store. He's SO ILL that it cost us $800 to get him to survive the night with the idea that he may have to be hospitalized for a minimum of 3 days in Gainesville,Florida. At a minimum of $1500 a day! We had to buy him a nebulizer, medication and now have to treat him 4 times a day and watch his health before deciding to take him to a hospital after we already spent a fortune buying him. We hadn't even FREAKING HAD HIM A WEEK! Not even a week! Not only is this place overpriced but they are selling sick dogs. We will be opening a claim with them and pursuing legal action if they do not do right by us. We may lose our $4900 dog (after taxes) after only having him a few days and left with massive vet bills. BUYER BEWARE! This place should be ashamed of the treatment of their puppies and how much they try to take out of your pocket for it. read more

Chews A Puppy - Sick puppies - Pet Adoption Near Me - Ocoee, Florida

I bought my puppy there with a warranty and my puppy was diagnosed with and bad knee. I contacted the warranty company who asked for paperwork for over 2.5 yrs. Told me to get the surgery and send them the bill. They then denied all of it and send me info on the puppy lemon law. The all liedto me. read more

"Place pays for reviews" offers reviews for free toys. Got a dog from them last march, and she was cute and a lovely dog, but her health has been a constant concern, from having digestive issues due to numerous digestive infections from what the vet suggests is the living situation she was in at the store. Followed by a recent development of my dog having epilepsy, I know hard to forecast but I would suggest the breeders they get from are not the top notch breeders they say they are cuz if I was a top notch breeder I would not supply dogs to an establishment such as this. The epilepsy she has is genetic and most likely affects other litter mates of hers. Not to mention the they did provide breeder information but the breeder can not be found on any normal registries. I regret shopping at this store but glad we saved this dog from another family that may not be equipped to handle this puppies lifelong medical issues read more

Scam they advertise dogs with prices that they don't have and trick you into a very high price dog which are not even pure breeds

I would give zero stars if that was an option. Super shady business practices. 1. NO PRICES LISTED ANYWHERE. They reel you in with a photo of one puppy listed at $399. However, the puppies are wayyyy more than that, we're talking Thousands. 2. They refuse to give you the price even after you ask. You are told that you have to take a survey before they will reveal the price. LMAO WHAT??? 3. I went in dressed down without makeup and got treated like absolute sh*t until they took my license and realized I was a grown woman not a teenager. They looked at me and spoke to me like I couldn't afford their puppies 4. I was asked where I've looked for puppies prior to visiting this store and when I responded, They spoke very poorly of every other breeder or puppy shop that I mentioned. They proceeded to bash the other puppy shops for being puppy mills and selling puppies in poor health, etc 5. They have signs all around the shop stating how much they love their puppies and how special they are. This is false as the rep couldn't tell me 2 things about any of the puppies. She kept stating what you would find if you entered the dogs breed in google. I love puppies as much as the next person but this place is outrageous. They prey on those first time puppy people who know absolutely nothing about dogs. The fact that so many ignorant people continue to buy from this place is absolutely crazy to me. read more

I paid $6000 for a dog and they can't provide a copy of her shot records or documentation. This is definitely illegal. They have to have the records of the sale, the scanned all docs before giving them to me, yet they say they can't provide a copy. read more

First, there's not a dog there for anywhere close to $399. We got there on the day they received a lot of puppies. The store is clean, yet the showcases are all the way to the floor so be prepared to sit on the floor if you want to see the dogs on the bottom row. The information about the dog is on the very back of the cage instead of on the front where it would be easier to see. Second, they won't tell you the price until you complete the survey. We did not and she did share the price. I purchased a standard Goldendoodle two years ago for $700. We selected a mini Goldendoodle to purchase and was told the purchase price was $5,000. We also were told it was in high demand and they couldn't keep them in the store. We promptly gave the puppy back and started to leave. We asked about several other dogs on display and were told they were going home today. We were asked how much we were willing to spend, we told her not that much and she proceeded to tell us how we are going to get scammed by breeders. Hmmmm.... read more

SCAM!!!! Do not go they set whatever price they they think they can get you at, $1000 dollar deposits for specialty orders and they will ill want to add more money on after the fact they also won't refund money if you decide not to get the dog, they claim they will keep bringing whatever breed of dog you requested until you like it read more

We were told that new puppies come in every week and to check their website for when they would be available. One listing said a puppy would be available on Tuesday so we came into the store as it opened. They let us know that the dog was not yet available and to come back tomorrow if we wanted it, meanwhile asking us if we wanted to see a different one. We came back the next day at opening again, only to be informed that the puppy we had saw online was no longer available for purchase because "someone had special ordered it". The employee told us if we wanted a specific breed we could give them a deposit and they could special order the dog. I'm not going to give someone thousands of dollars without meeting and seeing the puppies first. They don't tell you the price until they take your drivers license into the back to run some check on you, fill out an application etc. This place is a scam read more

The service was deceptive and greatly disillusioning, the sales associate wouldn't apprise us of the puppies cost in spite of us frequently asking. She would say we could accept a payment, wherein we could pay it off, but then we were told the dog was 399$ to 4,000$. Thus being exasperated, we departed from this cunning establishment, that allows you to bond with the pup even though it's probable you It's unaffordable, but then again you may not know that because they evade telling the cost. read more

I will give them one star because they have cute puppies and also because I have to. I went in there super excited with my daughters and very vulnerable. I wish I had thought more on everything I was doing. I wish I did more research on this place before I went in. I ended up getting a puppy. In order for them to tell you the price, you have to do a lot of paperwork. Once I got the price I felt like it was a lot but for some reason I went ahead and did it anyways. I was going to pay for the puppy in full, but then they offered a payment plan. I figured that would be better on my credit so I did that. No where in the paperwork did it say that the payment plan was going to cost something. Most payment plans you just pay monthly and if you can't do your payment then that is when you get hit with the extra charge. This place is different. I found that out too late. So I get the puppy and I go home. The girls are in love with her. I'm in love with her. We're happy. Then the next morning I went to my email so I can figure out this payment plan and how I can pay extra to get it started. It turns out that this payment plan that they offered me costs $3000 to use!!! This dog has cost me thousands of dollars now. Also, all of the products in the store are sold other places for cheaper. I did not do my research on that either until it was too late. They tell you to get multivitamins for the puppy and the bottle is $15. If you go to chewy.com that same bottle is $10. You also can not return the products. I was so mad at this payment plan that I went through my paperwork to try and figure out the return policy. I didn't want to do that because you can't just do that to an animal, especially one who is now family. I was just so angry at how they screwed me with this. I didn't have an extra $3000. So their return policy is that you can return a dog, but you still have to pay half of the price of what the dog costs. So I either keep the dog for 8000 or give her back for 2000. This place is a scam. They are good at what they do and they know how to get you. I don't fall for scams and I don't fall for crap like this but for some reason I did this time and I really hope that no one else does it. I definitely recommend not using this store and going to your local pet shelter and adopting a dog from there. it is just wild that stores like this are still open. read more

Purchased my golden retriever here, employees where very tentative and very understanding with every concern read more

Very Clean and knowledgeable staff. No pressure sales and wants to help find the right fit!