Pet grooming department is the worst experience I've ever had. Took off work, picked my dog up,…read moredropped him off. Kinsley and I spoke about some mattes he had. She up sold me the detangle shampoo. She checked him out and said we can handle this. I left and received a call half way back to work (1 hour) and I was told there wasn't enough time to brush him out like he needed. She refused to do anything. I was told to come get him. My dogs are my babies but I will mo longer take them to Petsense because I need someone that's passionate about their jobs and this group here did not show anything but nasty attitudes

They do such a great job bathing my doggy! He has pretty bad anxiety and they took great care of…read morehim. They are always so sweet and helpful.

Hit or miss on stock but they've never disappointed. Not really sure what's going on with the phone…read morenumber but it may need to be updated. Didn't work for me.

I am a HUGE fan of Pet Supermarket! I shop at three different locations between Dothan and…read moreFlorida. However, the manager is a bit overwhelmed and it comes through on her delivery. I am very disappointed in how my mother was just treated when she went to pick up products for me. Please, please, please try to be more patient with the elderly! If this happens again, I will take my "very loyal" business elsewhere!! Please take this feedback as a gift!

Reasons to pick Troy Pets: - Closest thing to PetSmart and…read morePetCo - Guinea Pigs, Turtles, hermit crabs, birds, kittens (sometimes), assortments of fish, mini lobster, shrimp, koi, goldfish, dogs/puppies (sometimes), rodents - Amazing fish section with various species - Cosy fish tanks - Owner partners with local pet rescues from time to time - Knowledgeable about various things regarding pets (just ask her, and she'll have an answer!) Please buy from this wonderful, sweet lady! She is a joy to be around, and she is the sweetest Troy Pets is your best bet when it comes to buying a pet. I've looked at petsense, and they don't sell live animals like Troy Pets does. When you walk in, you're greeted with a nice, comfy and humble abode, which, although it is an old building, it is kept clean. To your left, there are guinea pigs, and to your right, are turtles (if you're lucky). The owner has a lovely pair of macaws, and they just hang around their cage, which is in the middle-right side, next to the assortment of various dog and cat items. She used to have a lot of reptiles for sale, but they're just empty, due to her trying to prioritize other animals. However, she sells a lovely assortment of mice, rats, and maybe rabbits, but I can't remember. While she sells birds, she doesn't have a whole lot, like how Petco or Petsmart would, but they're less noisy. To me, I feel like she puts a lot of her time and energy into the fish section. Yes, it does look unkept, but that's just the algae (as many fish love algae), and overall old, but, to me, it is in great condition, and there are fish species that you wouldn't find anywhere else. The first time I came in, I was surprised to see kittens running around, but I think it's good that they have the open space, and the owner keeps an eye on them 24/7. She partners with local pet rescues, and every once in a while, she'll have some lovely animals for adoption.

We just moved to Troy and looking to purchase fish. But when we walked in the entire store REEKED…read more Theres dust on the "chandelier" anything on the shelf looks like it had been in a dirt storm, The floor is nasty, there were sections missing tile near the fish tanks, the fish tanks were filthy, a few of the bagged fish were dead on the ground, some of the mice were boxed and sitting on the fish, cob webs above the tanks, went to look at a cute ferret hammock and a roach crawled out of it, several other roaches were squished on the floor, & There were 4 baby kittens running around. Naturally as an animal lover I picked one of the babies up and he was the absolute sweetest. Immediately noticed his dirty ears and multitude of fleas. The owner told us he was for sale for $199 and that included his first set of shots. When we asked if he would receive a flea bath as well due to the copious amount of fleas crawling on that baby she tried to deny he had them upon pointing them out she quickly changed her mind and said they'd give him a pill for it. If I had $800 I would have taken every one of those kittens to get them out of the FILTH they're currently in.

They were so helpful to me and my pup! Lots of recommendations and advice for my little pit with…read morestomach and skin issues :)

Love this local store. Very friendly and welcoming atmosphere. April is knowledgable. Having a…read morenutrition problem just ask her.

She did a great job on my Schnoodle! He was so handsome when I picked him up. I will definitely use…read moreher again! Thank you so much Pet Boutique!