Positive: Punctuality, Responsiveness, Value…read more I just moved to Fort Rucker and am living on post. With that said, the first thing I want to mention is how INCREDIBLY close this location is to Fort Rucker! It is such a short drive from the Faulkner gate! Second of all, Carol's prices are more than reasonable. It was $40 (not including tip) for a full grooming service on my mini poodle! Last, Carol's responsiveness and punctuality was amazing. Although I was scheduled for 12pm appointment, she called me as soon as she had a cancelation available at an earlier time. It was really thoughtful. Beyond that, it only took her 45 min to groom my boy! This was AWESOME compared to other places that require you to leave your pup for a few hours at a time, due to the queue of other dogs they have waiting. Overall, this was a great experience and it will keep me coming back for sure! She did such a great job on grooming my boy, he came out looking so so beautiful!

Carol has the most incredible set up for Dog washing and Grooming... SHE just knew how to make our…read morethree puppies look better than they ever have... AWESOME... and they love her...! BEST GROOMER IN TOWN...!!!!

This place is horrible. They cut my dogs ear during grooming. Also took them between 9am - 4pm for…read morethe grooming and she ended up lookin. Absolutely nothing like the photo I submitted. They also put hairspray in her hair.

I asked a very legitimate question regarding Dramatic Paws bribing their customers for positive…read moreonline reviews, and instead of responsibly replying or even ignoring my question, they deleted my question entirely. I then questioned you deleting my question with a screen shot, which you once again deleted and then blocked me on Facebook. A good business takes all feedback seriously, positive or negative. How a business reacts to negative feedback speaks volumes about how the business values their customers.

Been there seven times every time you kept our dogs from eight in the morning drop off did not…read morereceive them till 5 o'clock in the afternoon three of the seven times I had to wait for you to actually finish cutting their hair. Would not recommend this place for nothing dogs. Hair wasn't even cut correctly.

A Certified Master Groomer! This is not easy to find. We get show quality treatment close by and…read moreour girl looks like a million bucks. I was willing to drive 3 hours for a professional who knew how to properly groom a miniature schnauzer. I'm extremely happy! They created a modified show cut that's easier for me to maintain. My chihuahua mix goes too. Her itchy skin is getting better and she looks adorable. They are knowledgeable about skincare and hair treatments too.

I love Jess! She has my confidence and respect for the work she does. We were referred to her…read morebecause we have a skittish Aussiedoodle. I had been grooming her myself because Awesome Digs was leery to groom due to the activity in their biz. I couldn't be happier and we have a standing appointment to keep our Rue style'n!!

Jess and her crew are the absolute best! She friggin comes to you! Pssh! That's worth a shot, but…read moreshe does awesome work and knows her stuff! And she genuinely loves our babies! She caters to their needs and is honest and fair about her services! Our puppers get excited for groom day.. well like 6 outta 8 do book an appointment, make your life easy!

Took our 3 month old mini schnauzer in for her first groom and we were so impressed with her new…read morehairdo! She smells fabulous too! She was very well taken care of. We will be using them again!

We took our dog their for over a year with no complaints. Then they raised their prices which lots…read moreof places have but then they started adding 4.00 to the price if you use your credit or debit card. They should have added a dollar to the price increase. Visa does not add $4.00 to their use of the credit card machine, it is 2.00 max. But what ever you do do NOT complain to them or you will be banned from the list. I complained and tried to make an appt. and they said I would be on the waiting list, they are NOT that busy. LOL I called back after 2 weeks and they told me I was still on the waiting list. They can't blow smoke up my pants. Nobody in Dothan has a 3 week waiting list. You just can't voice your opinion to them.

We had the absolute worst experience yesterday! The owner is neither helpful, nor sympathetic!…read moreWe brought our Shih-Tzus for a grooming and my retriever for a bath. We were overcharged, and given our dogs back, two completely bald and still with fleas! We will never use this groomer again, I am livid she charged us $175 to completely shave down my two dogs, and bathe the other! I could have done all that at home myself! Do not use this groomer! Dramatic Paws in Ozark charges one set rate and gave us our dogs back looking beautiful, and with bows!

I wouldn't bring my animals anyplace else. They use quality products, not dawn dish soap ive had…read moreused on my pets at some other groomers, and are very attentive to my fur babies needs. I know, first hand the owner is knowledgeable and very caring. If she sees , what her opinion, could possibly be a health issue with your dog (skin allergies, ear problems, etc.) she informs you. I trust her and her employee implicitly.

Sarahbeth had horrible customer service and she didn't know what was going on with my pet and kept…read moreleaving to ask doctor.

Lots of hidden fees. No explanation given til after payment. Told one thing on the phone and they…read moredid not honor it in person. We will be moving facilities.

Pet grooming department is the worst experience I've ever had. Took off work, picked my dog up,…read moredropped him off. Kinsley and I spoke about some mattes he had. She up sold me the detangle shampoo. She checked him out and said we can handle this. I left and received a call half way back to work (1 hour) and I was told there wasn't enough time to brush him out like he needed. She refused to do anything. I was told to come get him. My dogs are my babies but I will mo longer take them to Petsense because I need someone that's passionate about their jobs and this group here did not show anything but nasty attitudes

They do such a great job bathing my doggy! He has pretty bad anxiety and they took great care of…read morehim. They are always so sweet and helpful.