Pet grooming department is the worst experience I've ever had. Took off work, picked my dog up,…read moredropped him off. Kinsley and I spoke about some mattes he had. She up sold me the detangle shampoo. She checked him out and said we can handle this. I left and received a call half way back to work (1 hour) and I was told there wasn't enough time to brush him out like he needed. She refused to do anything. I was told to come get him. My dogs are my babies but I will mo longer take them to Petsense because I need someone that's passionate about their jobs and this group here did not show anything but nasty attitudes

They do such a great job bathing my doggy! He has pretty bad anxiety and they took great care of…read morehim. They are always so sweet and helpful.

We had the absolute worst experience yesterday! The owner is neither helpful, nor sympathetic!…read moreWe brought our Shih-Tzus for a grooming and my retriever for a bath. We were overcharged, and given our dogs back, two completely bald and still with fleas! We will never use this groomer again, I am livid she charged us $175 to completely shave down my two dogs, and bathe the other! I could have done all that at home myself! Do not use this groomer! Dramatic Paws in Ozark charges one set rate and gave us our dogs back looking beautiful, and with bows!

I wouldn't bring my animals anyplace else. They use quality products, not dawn dish soap ive had…read moreused on my pets at some other groomers, and are very attentive to my fur babies needs. I know, first hand the owner is knowledgeable and very caring. If she sees , what her opinion, could possibly be a health issue with your dog (skin allergies, ear problems, etc.) she informs you. I trust her and her employee implicitly.

We absolutely love The Pawlace! Our dog Murphy has been going since she was old enough, and it has…read morebeen such a wonderful experience. We also use their grooming services, and they always do a great job. What they've created here is truly amazing. I love seeing all the pictures they post and reading the comments from other owners sharing how much their dogs love it there. It's clear the staff really care, and it's so special knowing Murphy gets to spend time with her buddies and have such a great day.

We've been taking our two German Shepherds to The Grand Pawlace for about a year now and have had…read morenothing but friendly, professional service. Both our dogs love going, so you know they're receiving gentle caring service by the Pawlace staff. The nail trims are beautiful too, they cut them, and then use the Dremel, for a smooth and nicely shaped nail. These are our "go to" groomers!

Took our 3 month old mini schnauzer in for her first groom and we were so impressed with her new…read morehairdo! She smells fabulous too! She was very well taken care of. We will be using them again!

We took our dog their for over a year with no complaints. Then they raised their prices which lots…read moreof places have but then they started adding 4.00 to the price if you use your credit or debit card. They should have added a dollar to the price increase. Visa does not add $4.00 to their use of the credit card machine, it is 2.00 max. But what ever you do do NOT complain to them or you will be banned from the list. I complained and tried to make an appt. and they said I would be on the waiting list, they are NOT that busy. LOL I called back after 2 weeks and they told me I was still on the waiting list. They can't blow smoke up my pants. Nobody in Dothan has a 3 week waiting list. You just can't voice your opinion to them.

Been there seven times every time you kept our dogs from eight in the morning drop off did not…read morereceive them till 5 o'clock in the afternoon three of the seven times I had to wait for you to actually finish cutting their hair. Would not recommend this place for nothing dogs. Hair wasn't even cut correctly.

A Certified Master Groomer! This is not easy to find. We get show quality treatment close by and…read moreour girl looks like a million bucks. I was willing to drive 3 hours for a professional who knew how to properly groom a miniature schnauzer. I'm extremely happy! They created a modified show cut that's easier for me to maintain. My chihuahua mix goes too. Her itchy skin is getting better and she looks adorable. They are knowledgeable about skincare and hair treatments too.

They have cared for our animals for many years. Knowledgeable, friendly, and caring. Would highly…read morerecommend. I have primarily used Dr. Hendrix however, Dr Farris has helped us out a couple times as well and the care remained top notch.

Great staff and service. Everything in one place is very convenient. Appointment was easy to make…read moreand wait time was minimal

I love Jess! She has my confidence and respect for the work she does. We were referred to her…read morebecause we have a skittish Aussiedoodle. I had been grooming her myself because Awesome Digs was leery to groom due to the activity in their biz. I couldn't be happier and we have a standing appointment to keep our Rue style'n!!

Jess and her crew are the absolute best! She friggin comes to you! Pssh! That's worth a shot, but…read moreshe does awesome work and knows her stuff! And she genuinely loves our babies! She caters to their needs and is honest and fair about her services! Our puppers get excited for groom day.. well like 6 outta 8 do book an appointment, make your life easy!

Sarahbeth had horrible customer service and she didn't know what was going on with my pet and kept…read moreleaving to ask doctor.

Lots of hidden fees. No explanation given til after payment. Told one thing on the phone and they…read moredid not honor it in person. We will be moving facilities.

I've never taken my baby to a groomer before but I decided he really needed it. My friend…read morerecommended Joanna at Wags and I am so glad she did. Joanna did such a great job on my sweetie pie and I will definitely be back. She is the sweetest young lady and you can tell that she loves our little fur babies.