I love Hobby Lobby because of their Christian values. However, I will not shop at my local store again. Granted, it's the Christmas rush, but your staff should still be helpful and friendly. I went in to purchase quilting fabric. Even though the store was a mad house, the fabric section had no one aside from me and the person at the fabric counter. She couldn't be bothered to assist me and answer my questions. "What we have is what's there!" She was busy with satin bolts presumably cutting for someone who was not currently in the department. I was relegated to short curt answers, and when she realized I was put out with her attitude, she did offer to order more of the fabric I had requested. By this time, I was so upset over her treatment of me I decided to go elsewhere and will not return. read more

I went to the Hobby Lobby in Enterprise last night and picked the two items pictured. It had 50% off all wood and metal items and both were in the same rack. At checkout the clerk, along with another clerk refused to give the discount for the lifebouy stating that it wasn't wood or metal. The manager agreed so I let them keep the merchandise. I went to the one in Dothan and had no problem there. The Enterprise store won the battle, but lost the war. We have probably spent more than $1,000 there, but will not receive our business anymore. We will tell our friends, relatives and co-workers. Take your business to the store in Dothan if you don't want to get ripped off! read more

Hobby Lobby - Arts & Crafts Near Me - Dothan, Alabama

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Decent place to shop. Very organized and clean. Staff is very friendly and helpful. Little pricey. Lots of different things to choose from. Good for all age groups. No wait time for checkout. Good location. read more

Make sure when you purchase something at this store that you really are positive it is what you want b/c the return policy is in the dark ages. When I purchased the items, I asked if I could return them if they weren't right. I got the usual, cheerful, "oh, sure. Just bring them back with your receipt". I had no idea that their return policy is in serious need of a redo. First, they have many registers for purchasing but only one for returning, so get ready to wait in line. Next, they sold me the products using my debit card without my driver's license, but demanded my license when I returned the items. Then, they were going to return it to my debit card without even asking me. I never return to my debit card b/c of the delay in returing my money to my account. Then I had to print my name and sign my name to the return receipt. The cashier did not like the way I printed so she made me print it again! Then, I got to the door and she hollered out, "do you have my receipt?" Of course I had the receipt. It included other items that I had the right to return. So, I had to go back and wait while she makes a copy of my receipt. Hobby Lobby spends a lot of time discouraging returns. What they don't understand is that not only are they using my valuable time, they are wasting everyone's time in the line behind me and I am sure they don't like it, either. The other thing they don't seem to understand is that I do not have to shop there and I won't. I don't spend money at places where intimidating and humuliating procedures are used to discourage returns. Hobby Lobby needs to get over itself and realize which century they are living in. read more

Great for all your art and craft needs

I'm from Tampa and had never been in a Hobby Lobby before. Unfortunately, now I know what I'm missing! The store is HUGE and I don't think I'd be wrong in saying they have everything a crafter could want. Prices seemed good and I bought a bunch of scrap booking stuff to take home. Pretty amazing place! read more