I am new to aquariums. I have been to 5 different pet stores in the past month. That said, when I…read morewent to One Stop (OSCP) and walked in, I was not pounced on by staff. I had time to look around at everything I needed. I was stopping in to find a test-kit for my fish tank since I am having issues. I have gone broke trying to get this 29 gallon tank!!!!! So I was very surprised when Dan, had a 30 minutes talk with me, answering my questions, steering me down a sensible path and saving me a lot more money then I was needing to spend. I thought their tanks were great for a busy store. Fish were pretty and looked very healthy. They had a superb selection of live plants, tank backgrounds, fish foods, plant foods, etc. They did have pricey tank decor but that is the #1 observation I have made everywhere, tank decor is as expensive as gas. This store is 35 minutes away from my house, I will be going there and considering this my "GO-TO" fish store. Out of the 5 I have been to, they are reasonable in pricing all around. They could be a little less, but they could also be a little more. This price issue is a reason I will continue to return for mostly affordable fish tank needs. Dan is GREAT! I hope to grow a long term relationship with this staff member as his knowledge, kindness, willingness, and courtesy to save me money, made this a 5 star review! I will call ahead if I can to see if he is working, so I know I am getting consistent advice of how to be a aquarium hobbyist. Thank you OSCP!!

Clerks sincerely try to offer helpful cutomer service however fall seriously short when they have…read morebusy rushes. Better training and organization for dealing w rushes might help? Last time I was in someone said they would go get my order in the back. She seemed the only employee on the floor. I had talked to this same person in the morning to put the order because I pressed for time when I came by to get it. I think she's is getting my order. I wait. And wait. The store is almost empty. More that five minutes later I find her in an aisle having a long chatty conversation with the only other customers in the store. She see's me amd says oh yeah I'll go get your order now. Some time later it shows up on one of the counters but nobody tells me its there. Someone else shows up to check me out (back from break I guess). I ask a question about shampoo as she begins to check me out, decide not to get it and turn to pur it back on the shelf. When I turn around she has moved my stuff aside and is checking somebody else out. It is now 20 min that I've been waiting to pay for an order that was ready before I arrived and this is tue second time I've been put sdie for so.eone else while someone was supposedly helping me. I speak up saying I'm next and that I've been waiting a long time. For this I get yelled at in front of the other customers. All these individuals have been helpful and pleasant other times. But perhaps some kind of protocol for dealing w rush situations would be ideal, like if you are the only one on the floor call for help when someone is waiting a really long time and don't tell them you are working on something and abandon task to chat at length and maybe don't yell at customers for speaking up because you don't know what their experience has been until they tell you.

The most friendly employees we have ever encountered! We recently purchased 2 long haired guinea…read morepigs & we needed to get them completely set up & they were so helpful! We got EVERYTHING we needed for our 2 long haired Guinea Pig's & it was all under $100! We Purchased Food, Hay, Bedding, Water Bottles, Treats, Brushes for their Hair, Sleeping Enclosure's, & More. The prices in here were also amazing! Everything was extremely reasonably priced! They literally have everything in here for every type of animal! They have food/bedding/accessories for just about every animal you can think of, such as: Dogs/Cats, Guinea pig's, Hamster's, Ferret's, chinchilla's, Rabbit's, Bird's & Much More! They also offer pet grooming, nail trimming and other service's. We are planning on taking our guinea pigs here for nail trimming.

Very nice Pet Supply store with outstanding quality supplements and pet foods. I visited today and…read morereceived sage advice from the owner as my dog Rocky is having some health issues. The owner is very kind, empathetic and adheres to a holistic philosophy which I truly appreciate. I'll be a customer from now on.

Always a great supply of products to Spoil my Girls with !! Pricing seems to be in line and hours…read moreof operation always make it easy for a spur of the moment purchase for my loved ones!! Staff is always very Friendly and extremely accommodating. Always expect a great visit at this store, location is convenient as well being about 5 minutes off the rte 2 exit for Athol -Phillipston in the big plaza. Best, 2 Boxer Owner!!

I brougt my dog in for grooming. The staff seemed a little overly familiar, but, i initially passed…read moreit off as that he had been there before, and he is beloved. He has been well cared for. Until I got to the check out counter when a seemingly mentally ill woman came up behind me and asked if Jack is "ok with cats" Well, no he is not. And as i didnt see any cats in the vicinity, i did ask "why are you asking me that?" She responded she didn't know why she asked me that The thing is, I both live and work in this community. And Jack killed my beloved cat. No one should have known that. So when the front desk staff seemed to find all this amusing, i was put off. i remain put off and then some. The thing is, about all of this. My dog is not really a predeator, but i protect him today, and every other day as I live.

I stopped in today looking for a fish tank. It was my first time here…read more What a nice and very knowledgeable man working there. Place was great, well stocked and very reasonable prices . I will never go to pet smart again...this is a place I will give my business to from now on.

Welcoming and friendly owner. Animals are very well cared for. Unique items for sale. Will…read moredefinitely come back!

My dogs have been going to Tully kennels since pups, and now they are 13 and 12 years old! Tully…read morekennels is reliable, safe and caring. I have never had a problem or concern. Roomy kennels with indoor and outdoor spaces, not crates. Recommend highly.

Finally I have found a fantastic place to board our dog! We just boarded our 2 yr old Cane Corso…read morethere for 9 days and IT WAS FANTASTIC!!! The facilities were awesome, clean, A/C on the inside for the pups, music, great people and a large outdoor place for them to go to do their business and enjoy some outside time. The owners, Teresa & Steve, are such nice, cooperative, easy-going people. Steve really knows a lot about dogs!!!! They made us feel so comfortable leaving Rocco there. I loved them, trusted them, and knew that Rocco was in great hands. Rocco will be going there from now on :) Thanks again Steve & Teresa!!!

JL and his staff are the best! Pleasant, accommodating and all around the best team. Lauren has…read morebeen our groomer for well over ten years (two dogs) and she is the best! Loving, caring and patient with our nervous pup. We wouldn't go any where else. She's tops.

Fuzzy pants took my elderly pitty and my snowshoe cat who had never been groomed before. They were…read morehospitable and both animals were happy when I picked them up. Reasonable prices and the staff were very nice. Would recommend them for

I discovered Tatnuck Pet about six months after I moved to Worcester - I had no idea they were…read morethere. What a great find! The owner Brian is amazing - I have been going there a while, as I have an older cat and he's very sensitive to certain foods. He has gotten quite finicky in his old age, and my boyfriend and I didn't have any cash this past Saturday on our morning walk. He generously gave us a can of cat food for NO charge, as he felt badly if the cat didn't like it. What a great guy! This is the beauty of a wonderfully owned small business in a local neighborhood. Stay away from Petco and the larger chains - they will never give you the customer service and kindness of this wonderful little neighborhood gem. Put your money back into the economy by shopping local. Thank you Brian!! ~Stacylynn, John and Deuce the cat

Great folks! Very knowledgeable and kind to the animals!! If they sell if there you know its good…read morefor your pup! I felt very comfortable in there (even during Covid times!).

A great boutique for pets. Excellent outdoor gear for dogs and very quality apparel. Interactive…read moretoys and games for dogs and cats. There are excellent food choices and many locally made treats. The owner is very knowledgeable about breeds and needs for each. Adoption and rescue discounts with documentation from a shelter or rescue group.

From the owner: Our business specializes in ensuring you and your pet have many happy memories. Whether it be a new…read moretoy, a tasty treat, or a quality item that your companion long for, we have it for you. If you have a dog, cat, bird, or small animal, our store will ensure their happiness will grow when they come here.

Pet Smart employees are so helpful and will guide you toward the products you're looking for. They…read morewill help you select if you are unsure, tell you what the difference is in the products. there are always dog treats at the checkout, and our dog is fully aware of them. she loves walking through the store with us and eight times we let her pick out her own treats. We are very satisfied with PetSmart, especially being able to wash your pet for $10 which includes the towels, shampoo, conditioner, and brush your comb. Also, you can dry your dog with their electric dryer. It's an all-around pet place to go with full service.

My boyfriend and I brought our dogs there last week, only to walk in and to find that the groomer…read morewas screaming at one of our dogs as she yelped in pain because he had her front paw up past her back well beyond her range of motion. If I didn't shout to stop and let her go... he would have broken her leg. He looked up and laughed saying "oh is this your dog" she was visibly shaken and in pain. We left immediately- the fee was waved for the hack job they did, but more than that- the physical pain and trauma they did to my dog. We contacted the veterinarian who stated she was very fortunate I walked in and they monitored her for damage. She was sore and had a limp for 2 days following our trip for a simple nail trim and grind. We called and spoke to the district manager who initially laughed at my boyfriend for being upset and then later apologized for doing so. They stated they would review the video- and get back. They never did. There is nothing this company can do for our family- we just wanted the acknowledgment that this occurred and apology, along with a promise that this won't happen to anyone else. This company cannot do that... each day, they put dogs in harms way; it's disgusting.