Stopped in to see the new store. I just needed 4 small stainless steel washers and wanted to see…read morewhat type of selection they had. Staff was exceptionally pleasant and very personable. When the heard what I needed they walked be to the aisle and pointed them out, then bagged and labeled my small purchase for me. When the gentleman heard it was my first visit he invited me to look around and left me alone to browse without being bothered. I'm impressed with the selection of things here, better in some departments than even what you will find at a big box store. The prices are competitive with ACE and so much worth not going near Gunbarrel! Checking out they offered me a glass of iced tea and bag of popcorn. Very impressed with the staff, the store, and the service. Highly recommended and definitely is one of my new go-to-first places.

Love coming here. Personal service you get as soon as you arrive in the door. They've got…read moreeverything you can possibly need.

I stopped in looking for supplies for a weekend project and was pleasantly surprised by how helpful…read morethe staff was. An associate took the time to answer my questions and even walked me to the aisle instead of just pointing me in the right direction. The store was clean, well organized, and had everything I needed. Great customer service.

Great service and a very friendly atmosphere. Prices are comparable to the big box stores but you…read moreactually get help from knowledgeable staff!

Northern tool co is located just off I 75 at exit number 7. This is another store I would have…read morenever known was here if it wasn't for Yelp. It is in a newer up to date building. I think it more of a men's store in respect to someone who likes to do it your self. Some of items they have are; tillers, pressure washers, trailers, shredders, lawn mowers, industrial fans, work boots, shovels, tool boxes,hoses, tillers, and replacement engines. I also saw some small cultivators in here.

This location is located at the Bonnie Oak exit of I-75 across from the City Cafe, making it a…read moreconvenient stop for the "in a hurry" needs that crop up during a work day. When an employee drops the only 3/4-inch drive 2.5" inch socket on the job-site into an 8' chilled water holding tank, and you've gotta finish maintenance within the hour, Northern is there! Northern is large enough for a decent inventory, yet small enough to navigate without a GPS. They've got the basics, covering maintenance items for gasoline engines, trailer supplies, pneumatic tools and accessories, basic PEP, and seasonal items, such as tillers and wood stoves or inserts. I do HATE that the Bargain Bin extends the length of the rear of the center isles, forcing a walk-around, should one forget and try to access the rear of the store from certain areas. The tool section is a 'plus'. Same for trailer needs and accessories. (Balls, lifts, lights, tires, wheels). Need a sidewalk attachment for your pressure sprayer? You'll find it here. The staff are helpful, yet non-obtrusive; a plus if one happens to be mentally working out the logistics of a particular task. Parking is ample, be ye towing a trailer, or driving the family steed! If you need a non-specialty tool or part, and live (or work) nearby, give Northern Tool a try.

The workers are always helpful and the managers are always super nice and helpful. The only thing I…read morewish was better is when asking for a workers help they take a little longer than I'd like. The store is very clean and they are very pet friendly.

I love this location and to me the staff is super helpful. I had a 10% off coupon this weekend and…read morehad trouble getting it to go through but the customer service rep was very helpful and worked it out so I could still get the discount. She was very nice. Otherwise the store in general is well stocked and in a great location.

Seems to be a locally owned facility that is doing what is necessary to help everyone that walks…read morethrough their doors. Though they didn't have exactly what I need, they went above and beyond to help me.

My husband and I have lived in the East Brainerd area for 6 years. We were glad to see an Elders…read moreAce Hardware store so close; however, it has not proven to be so great. We are probably in our East Brainerd Ace a few times each month and most of the time, there are mostly kids working, that you see anyway. They cannot answer questions related to painting or gardening, or much else for that matter. Even one of the young managers hadn't heard of a particular hedge trimmer we needed. It seems they are out of stock of items that we have needed more times than not. Anything from a Yeti 30oz lid to a Rustoleum spray paint I needed more of. In April, we needed our chainsaw fixed. The young manager I mentioned earlier told us they were too backed up so we would need to take it to another local Ace store- which is across town and far away from our house. We do a lot of home projects and like to keep our home beautifully maintained so we definitely need a good hardware store with knowledgeable employees. Today, though was it. My husband, who is known for being patient and kind, needed a part for our BGEGG. A young employee said he would get the manager...20 minutes later, still no manager. He was in "the back" according to the employee. With other errands left to get done, my husband left the store. After running the other errands, he went back by Ace. This time he waited 35 minutes. This is terrible customer service. No one was telling my husband anything. He was just waiting all that time. So unprofessional and just plain rude. The parking lot is full every single day and I know they do a lot of business. But when you are a customer who needs help with a problem or has questions, the East Brainerd Elder's Ace is lacking. I don't know if there's a shortage of adults or managers working. It is not like the commercial that says Ace is the place for a helpful hardware store. Sincerely, Sharlee and Steve Gatlin Chattanooga, TN

I was having a crazy day! Two graduations running from school to school! Today was my fourth…read moregraduation this week and then I lost my house key! Had to get keys made at the last minute! Mr Mike came to our rescue made two keys and let my granddaughter talk him to death Now the part that had me out my mind is that I had to take the key off my husband keychain while he was sleeping ! I made it back home in time for him to go to work without noticing his key was missing! Thanks Mr. Mike for the time and the help ! Congratulations again on your first granddaughter I hope she doesn't talk you to death like my granddaughter did

Should have known better than to go to Lowe's because the CS is so bad. THAT IS MANAGEMENT's FAULT…read morebut my daughter is very sick and needed a dishwasher. I specifically said I want a dishwasher that is IN HOUSE (if you say in stock Lowe's will twist the meaning). I was told it was and all they had to do was contact the installer. Four days later I call to check status and was told it was on order. When I explained my order I was told by the SAME person who sold it to me "well, we just tell people it's in stock but it really has to be ordered." CUSTOMER SERVICE BEGINS WITH MANAGEMENT! LOWES CEO SHOULD BE FIRED! I WILL NEVER SHOP AT LOWES AGAIN AND I WILL PASS MY STORY ON TO WHOMEVER WILL LISTEN! THIS STORE IS THE EPITOME OF LIBERALISM!

Beware of these recommendations re: Sanders Irrigation…read more Poor reviews are being suppressed. Additionally, this company has FAKE positive reviews -- from Florida and Chicago. Sanders Irrigation is a horrible company. I don't know how they have stayed in business this long. We had to pay a second company to fix their work. The second company asked: "Was it kids who did this work?" The answer was no; incompetent adults!

Great customer service for 47 years. I've been a customer here since 2005. Congratulations Sanders…read moreIrrigation Supply

honestly feel like I got scammed. They sell plants that are already dying instead of throwing them…read moreaway. The cashier even told me they put 30% off on them because they "weren't doing well," so they clearly knew the condition they were in. All of my plants died within 5 days, and when I talked to the manager, I was basically told that once you pay, they're yours. Those plants are goners that look okay used to get people's money! If you don't know much about plants, don't waste your money here. You'll end up with no plants anyway. Save yourself the time, the effort, and the money. I bought plants from Nursery Barn around the same time, and they're still healthy and blooming. I'd rather drive a few extra miles than buy from this place again.

I made the 26 mile drive from Signal Mountain to Ooltewah Nursery this morning to discuss…read morepurchasing sod and I have nothing but praise for my experience. I walked in and was immediately greeted by Amelia at a front register. I expected her to pass me off to another employee but Amelia was able to answer all of my questions. Ten minutes, questions answered and my purchase was processed for pick up by my landscapers. Well worth the drive. Thank you, Amelia!